Ulkouima-allas

Arvostelut: Courtyard by Marriott Los Angeles LAX/Hawthorne

3 out of 5
Courtyard by Marriott Los Angeles LAX/Hawthorne
4427 West El Segundo Boulevard, Hawthorne, CA

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 727 kautta 1271 arvostelua" "
Arvosana 8 - Hyvä. 285 kautta 1271 arvostelua" "
Arvosana 6 - OK. 125 kautta 1271 arvostelua" "
Arvosana 4 - Huono. 64 kautta 1271 arvostelua" "
Arvosana 2 - Hirveä. 70 kautta 1271 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

ursula

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
It was nice and clean and friendly staff. Just hard to find parking at night.
Yöpyi 2 yötä toukokuussa 2024
Candiece vastasi 29.5.2024
Thank you for staying with us and we appreciate your feedback. I will get with our Management team to see how we can provide a more efficient way to find parking. We hope to you again if you are every in the Hawthorne area.

10/10 Loistava

mark

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024

10/10 Loistava

Lauro

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing place. Thanks for having us
Yöpyi 3 yötä toukokuussa 2024

8/10 Hyvä

Sandra

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Cleaning ladies were excellent and with great customer service. Pool was not very clean, mold at some areas.
Yöpyi 2 yötä toukokuussa 2024
Candiece vastasi 27.5.2024
Thank you so much for your feedback. We are happy to hear we were able to provide you with great customer service. We are terribly sorry that the cleanliness around the pool area was not up to standard. I will share this feedback with our Housekeeping and Engineering team to ensure this is handled. Thank you for staying with us and we hope to see you again when you are in the Hawthorne area. Have a great day!

8/10 Hyvä

Alejandro

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Leadership Team vastasi 28.5.2024
Dear Alejandro, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make Courtyard Los Angeles LAX/Hawthorne your home away from home whenever your travels bring you to our area.Best Regards,Leadership Team

10/10 Loistava

Jaime

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean and close to the airport. Room has mini fridge.
Yöpyi 1 yön toukokuussa 2024
Candiece vastasi 27.5.2024
Thank you for staying with us and sharing your feedback. We hope to see you again whenever you are in the Hawthorne area. Have a great day!

10/10 Loistava

Terri

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were great! So refreshing in LAs area of incomplete manners! The young lady who checked us in was amazing and gave us tips on where to go and what to do!
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Stephanie, Northridge

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall I would come back and stay. The hotel was clean and quiet. I like openness of the lobby and with good cafe. The only problem was that they made me wait for 2 hrs for a room. The front desk said that they had overbookings and needed time to clean rooms.
Yöpyi 1 yön toukokuussa 2024
Leadership Team vastasi 24.5.2024
Dear Stephanie, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. However, we apologize that you had to wait for your room and for the inconvenience this caused you. We are very grateful for your patience. It was our pleasure hosting you at Courtyard Los Angeles LAX/Hawthorne, and we love knowing that we will be your hotel of choice whenever you are in the area.Best Regards, Leadership Team

8/10 Hyvä

Cathy

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
I was let to believe that we would receive breakfast. This was not the case.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Brianna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and quiet property. Wonderful staff and room. Downside is that it is far off from main parts of LA. Driving and traffic takes up majority of the day.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Jurbien

Hyvää: Siisteys ja henkilökunta ja palvelu
Great
Yöpyi 1 yön toukokuussa 2024
Leadership Team vastasi 23.5.2024
Dear Jurbien, Thank you for the excellent rating! We always work hard to provide a top-notch experience for all our guests, so it's terrific to see that you had such an enjoyable stay at Courtyard Los Angeles LAX/Hawthorne. We'd love to host you again someday for yet another fulfilling visit.Best Regards, Leadership Team

8/10 Hyvä

Lep San

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
The only thing I don't like is that they don't clean your room very often One of the room hasn't clean for 3 days and the one of the room has run out of lquild soap. I requested it and never came.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Dulce

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel is comfortable and nice. Clean and staff was great!
Yöpyi 2 yötä toukokuussa 2024
Leadership Team vastasi 22.5.2024
Dear Dulce, Thank you for your thoughtful feedback regarding your stay at Courtyard Los Angeles LAX/Hawthorne. We are delighted to read that you appreciated our comfortable and immaculate accommodations. Furthermore, we are pleased to know that you recognized the efforts of our devoted staff. Your kind words encourage us to maintain high standards and ensure a pleasant experience for all our guests. We look forward to welcoming you back for another enjoyable visit in the future.Best Regards, Leadership Team

10/10 Loistava

Muhammad Affan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pretty convenient and safe area
Yöpyi 5 yötä toukokuussa 2024

8/10 Hyvä

Ana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Bonita acogedora
Yöpyi 3 yötä toukokuussa 2024
Leadership Team vastasi 21.5.2024
Dear Ana, Thank you for choosing to stay with us and for leaving your generous rating. We're delighted to know that you had a comfortable experience here at Courtyard Los Angeles LAX/Hawthorne. We look forward to welcoming you back soon for another pleasant experience.Best Regards, Leadership Team

8/10 Hyvä

JOAN, inglewood

Matkusti perheen kanssa
Hyvää: Siisteys
Good place
Yöpyi 2 yötä toukokuussa 2024

6/10 OK

JOAN, inglewood

Matkusti perheen kanssa
Hyvää: Siisteys
Good place
Yöpyi 1 yön toukokuussa 2024
Leadership Team vastasi 21.5.2024
Dear JOAN, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless experience you should always expect from us.Best Regards, Leadership Team

8/10 Hyvä

Jose

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
O
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Raven-Jaimi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were very friendly and welcoming. The hotel has modern features and the location was perfect for a short stay.
Yöpyi 2 yötä toukokuussa 2024
Leadership Team vastasi 21.5.2024
Dear Raven-Jaimi, Thank you for reviewing your experience at Courtyard Los Angeles LAX/Hawthorne. We're thrilled to learn that our staff's devoted efforts and welcoming demeanor made your experience exceptional. It is also fantastic to know that our ideal location and updated facilities contributed to your satisfaction. Your total satisfaction is of utmost importance to us, and we look forward to welcoming you back in the future for another enjoyable visit.Best Regards, Leadership Team

8/10 Hyvä

Karen

Yöpyi 2 yötä toukokuussa 2024
Leadership Team vastasi 21.5.2024
Dear Karen, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Courtyard Los Angeles LAX/Hawthorne. It was a pleasure accommodating you, and we look forward to welcoming you back on your next visit.Best Regards, Leadership Team

10/10 Loistava

Mohammed

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Sandra

Matkusti ryhmän kanssa
Close to the freeway
Yöpyi 4 yötä toukokuussa 2024

6/10 OK

Brandon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff was amazing!
Yöpyi 1 yön toukokuussa 2024
Leadership Team vastasi 16.5.2024
Dear Brandon, Thank you for your kind review! We are glad you had an overall positive experience during your time with us. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Best Regards,Leadership Team

10/10 Loistava

Arben

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Leadership Team vastasi 16.5.2024
Dear Arben, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Los Angeles LAX/Hawthorne. We look forward to your return and wish you all the best with your future travels.Best Regards,Leadership Team

8/10 Hyvä

Danae

Yöpyi 2 yötä huhtikuussa 2024
Courtyard by Marriott LAX/Hawthorne vastasi 18.5.2024
Thank you for staying with us and we look forward to seeing you again soon.

8/10 Hyvä

ajay

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Courtyard by Marriott LAX/Hawthorne vastasi 14.5.2024
Thank you for staying with us and we hope to see you again soon.

8/10 Hyvä

ajay

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Property location is nice for stay but be careful for your basic requirements of stay like housekeeping activities to be cleared in advance otherwise you may be in stress.clarify your parking particularly of night hold parking well in advance if u rent a car or uber as the change for parking may cost you if not used. Otherwise it’s a good and safe property for stay .we are her for my son’s Grad ceremony with my guests here.
Yöpyi 4 yötä toukokuussa 2024
Leadership Team vastasi 15.5.2024
Dear Ajay, Thank you for choosing Courtyard Los Angeles LAX/Hawthorne for your stay during your son's graduation ceremony. We are thrilled to know you found our location convenient and enjoyed our safe environment. However, we apologize for any inconvenience caused by our housekeeping and parking arrangements. We appreciate your thoughts on these matters, as we always want to know how we can enhance our guests' satisfaction. We hope to have the pleasure of welcoming you back whenever you return to our area.Best Regards, Leadership Team

10/10 Loistava

Connie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very friendly staff at check in
Yöpyi 1 yön toukokuussa 2024
Leadership Team vastasi 14.5.2024
Dear Connie, Thank you for staying with Courtyard Los Angeles LAX/Hawthorne and posting your delightful comments. We are thrilled you had a fantastic time with us, and we appreciate you highlighting our welcoming front desk service. We will surely share your gratifying remarks with our team to commend their devoted efforts. Thanks again for being our guest; we hope to see you again soon.Best Regards, Leadership Team

10/10 Loistava

Terrance

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent property so clean and well taken care of
Yöpyi 4 yötä toukokuussa 2024
Leadership Team vastasi 13.5.2024
Dear Terrance, Thank you for sharing your experience with us! We are thrilled you had an outstanding stay at Courtyard Los Angeles LAX/Hawthorne. We truly appreciate your kind comments and your recognition of our efforts to maintain the comfort and cleanliness of our accommodations. We would be honored to host you again whenever you return to our area. Best Regards, Leadership Team

2/10 Hirveä

Kelly

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Erika vastasi 10.5.2024
Thank you for staying with us, hopefully we can make it up to you if you decide to stay with us next time!

8/10 Hyvä

Paul

Matkusti perheen kanssa
Hyvää: Siisteys
The only problem I had was the cleaning staff entered my room and cleaned without my permission , nothing seemed to be missing but when all your personal items are laying around you don’t want people coming in your space, until after we leave.
Yöpyi 4 yötä toukokuussa 2024
Erika vastasi 9.5.2024
Hello Mr. Paul, sorry about that inconvenience. We do offer housekeeping services throughout the stay. For future stays you can always let us know the days or time you would like to receive service. Thank you, we hope to see again.

6/10 OK

Myesha

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
The room didn’t look clean. There were stains in the bed trimming and the shower didn’t look clean.
Yöpyi 2 yötä toukokuussa 2024
Leadership Team vastasi 8.5.2024
Dear Myesha, Thank you for being our guest and for your feedback. We apologize that our housekeeping staff overlooked some areas in your room as well as the bathroom. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope you will give us another chance to provide you with the flawless hospitality we are known for.Best Regards, Leadership Team

10/10 Loistava

Ednare

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Leadership Team vastasi 9.5.2024
Dear Ednare, We are thrilled you had an excellent stay at Courtyard Los Angeles LAX/Hawthorne, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, Leadership Team

10/10 Loistava

Kenneth

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stay here everytime I travel through LAX. Close/ clean/safe/
Yöpyi 1 yön helmikuussa 2024
Leadership Team vastasi 7.5.2024
Dear Kenneth, It is great to read your travels brought you back to see us again. Thank you very much for the terrific comments about our refreshing property as well as our convenient location. We are delighted our hotel offers everything you need for you to enjoy a relaxing stay. It was our pleasure hosting you, and we look forward to seeing you on your next visit to Courtyard Los Angeles LAX/Hawthorne.Best Regards, Leadership Team

10/10 Loistava

Kenneth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Close to work for my out of town job.
Yöpyi 1 yön huhtikuussa 2024
Erika vastasi 9.5.2024
Thank you for staying with us! We hope to see you soon!

10/10 Loistava

JENNIFER, WELLAND

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff were super at letting us check in early and then texting us when our room was ready!
Yöpyi 2 yötä toukokuussa 2024
Leadership Team vastasi 7.5.2024
Dear Jennifer, We are incredibly pleased you enjoyed your stay at Courtyard Los Angeles LAX/Hawthorne, and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest, and we hope to be your first choice every time you visit Los Angeles.Best Regards, Leadership Team

8/10 Hyvä

Lauren

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice stay
Yöpyi 1 yön toukokuussa 2024
Courtyard by Marriott LAX/Hawthorne vastasi 10.5.2024
Thank you for staying with us. We hope to see you again soon.

6/10 OK

Charlene

Hyvää: Henkilökunta ja palvelu
Excellent customer service
Yöpyi 2 yötä toukokuussa 2024
Leadership Team vastasi 7.5.2024
Dear Charlene, Thank you for being our guest and for taking the time to review your stay with us. We are pleased to know that your overall experience was satisfying and that you loved the great hospitality provided by our associates. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards, Leadership Team

10/10 Loistava

Arcelia

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to airport
Yöpyi 1 yön huhtikuussa 2024
Erika vastasi 9.5.2024
Thank you for staying with us! We hope to see you soon!

10/10 Loistava

Jeremiah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved the stay , plan on booking in future
Yöpyi 7 yötä huhtikuussa 2024
Leadership Team vastasi 2.5.2024
Dear Jeremiah, Thank you for being our guest at Courtyard Los Angeles LAX/Hawthorne and for your wonderful comments. We are pleased to know that we exceeded all of your expectations and that you loved our beautiful property. It was our pleasure accommodating you, and we look forward to welcoming you again whenever your travels bring you back to Los Angeles.Best Regards, Leadership Team

8/10 Hyvä

Erika

Yöpyi 5 yötä huhtikuussa 2024

6/10 OK

Huanming

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Staff not very professional, some of them don’t know how to do their base job. And my room’s phone can’t reach the front desk since the first day to the end of the day.
Yöpyi 7 yötä huhtikuussa 2024
Leadership Team vastasi 30.4.2024
Dear Guest, Thank you for taking the time to review your stay with us. While we are glad your overall stay was pleasant, we regret not meeting your expectations. Providing thoughtful, attentive service with a commitment to quality is always our number one priority. We have shared your feedback with the appropriate individuals to prevent the challenges you experienced from occurring in the future. We are also very sorry for the maintenance issues you had with the telephone in your room. We will address your comments with the concerned departments to ensure this is resolved. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality we are known for.Best Regards, Leadership Team

10/10 Loistava

Alondra

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We loved our stay!
Yöpyi 5 yötä huhtikuussa 2024
Leadership Team vastasi 28.4.2024
Dear Alondra, It was a pleasure to read your fantastic review of the Courtyard Los Angeles LAX/Hawthorne. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for choosing us, and we hope to be your hotel of choice every time you visit Los Angeles.Best Regards, Leadership Team

10/10 Loistava

Andres

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.........
Yöpyi 3 yötä huhtikuussa 2024
Leadership Team vastasi 28.4.2024
Dear Andres, We are happy you chose Courtyard Los Angeles LAX/Hawthorne for your recent visit to Los Angeles. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Best Regards, Leadership Team

10/10 Loistava

Pratham

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Hotel Management vastasi 24.4.2024
Dear Pratham, Thank you for the wonderful rating for Courtyard Los Angeles LAX/Hawthorne. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards,Leadership Team

10/10 Loistava

Jamie

Yöpyi 2 yötä marraskuussa 2023
Courtyard by Marriott LAX/Hawthorne vastasi 14.5.2024
Thank you for staying with us and we hope to see you again soon.

8/10 Hyvä

Christina

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Honestly really good stay. Sometimes you can hear people in the other rooms but pretty quiet for the most part. I wouldn’t use the pool towels though, they stay there overnight and while I was fine in the morning when I woke up- after laying on them I had bites on my leg that were not there before? So not sure what’s going on with that …
Yöpyi 4 yötä huhtikuussa 2024
Erika vastasi 9.5.2024
So sorry that happened to you. We thoroughly wash all of our towels and linen. We hope you enjoyed your stay thank you for staying with us!

10/10 Loistava

LATASHA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I really love this property. Everything was great, large hotel with great amenities. The pool, jacuzzi and lobby was my favorite. The rooms were large which is why I picked this hotel.
Yöpyi 2 yötä huhtikuussa 2024
Erika vastasi 9.5.2024
Thank you so much. We are so happy you enjoyed your stay and our amenities as well. We hope you stay with us again on your next trip!

10/10 Loistava

Melissa

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed staying there.
Yöpyi 1 yön huhtikuussa 2024
Hotel Management vastasi 20.4.2024
Dear Melissa, Thank you for staying at Courtyard Los Angeles LAX/Hawthorne and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Best Regards,Leadership Team

10/10 Loistava

Gurpreet

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 1 yön huhtikuussa 2024
Courtyard by Marriott LAX/Hawthorne vastasi 17.4.2024
Thank you for staying with us and we hope hope to see you again soon.