Ulkouima-allas

Arvostelut: Hampton Inn & Suites Ontario

2.5 out of 5
Hampton Inn & Suites Ontario
4500 Mills Circle, Ontario, CA

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 591 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 245 kautta 1002 arvostelua" "
Arvosana 6 - OK. 87 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 39 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 40 kautta 1002 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Alejandro

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great area for dining and shopping. A drive or a walk away. Staff was very helpful.
Yöpyi 1 yön toukokuussa 2024
Admin HISO vastasi 22.5.2024
Hello Alejandro! Thank you for taking the time to leave this valuable feedback! We are happy to hear we were able to create a comfortable environment and hope to welcome you back soon!

8/10 Hyvä

Diane

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very close to the airport and yet affordable.
Yöpyi 1 yön toukokuussa 2024
Admin HISO vastasi 21.5.2024
Hello Diane! Thank you for taking the time to leave us this valuable feedback! We are glad our location met your needs and contributed to an overall comfortable stay! We hope to welcome you back soon!

6/10 OK

Steven, Greenwood

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The only reason I gave it 3stars was due to no refrigerator or microwave in the rooms. Makes it inconvenient when you’d like to warm up something or stick a few drinks in the room. The little shopping area in the hotels are to expensive so we like to bring our own beverages.
Yöpyi 3 yötä huhtikuussa 2024
Admin HISO vastasi 21.4.2024
Hello Steven! Thank you for taking the time to leave us this valuable feedback! We are sorry to hear of the issues you faced during your stay. We will undergo a full renovation at the end of the year and hope you return to give us another chance then!

2/10 Hirveä

William Riley

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Admin HISO vastasi 16.4.2024
Hello William! We apologize for any issues you may have faced during your stay. We strive to create a great experience for all of our guests and are disappointed to see we fell short this time. We hope to be given another opportunity in the future.

6/10 OK

Lawrence

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Property was nice. But tv remote didn’t work and staff said sorry we can’t help.
Yöpyi 1 yön huhtikuussa 2024
Admin HISO vastasi 13.4.2024
Hello Lawrence! We apologize for the incident that occurred leading to your stay falling short. We will go ahead and make changes to the respective departments and hope to be given another opportunity in the future.

10/10 Loistava

Les

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent customer service complete property. Excellent restaurants around convenient gas stations. Also very close by. This is a great fine.. Highly recommended
Yöpyi 2 yötä huhtikuussa 2024
Admin HISO vastasi 12.4.2024
Hello Les! We appreciate you taking the time to give us this valuable feedback! We are happy to hear our staff was able to create a comfortable environment for you! We look forward to welcoming you back in the future!

10/10 Loistava

Jose

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Admin HISO vastasi 12.4.2024
Hello Jose! We appreciate you taking the time to let us know how your stay went! We are happy to know you had a memorable experience and we hope to welcome you back in the future!

10/10 Loistava

Adriana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Admin HISO vastasi 12.4.2024
Hello Adriana! Thank you for taking the time to let us know how your stay went! We are happy to hear you had a great experience and we hope to welcome you back soon!

10/10 Loistava

Darrell

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and well-kept. Friendly front desk.
Yöpyi 1 yön huhtikuussa 2024
Admin HISO vastasi 9.4.2024
Hello Darrell! We appreciate you taking the time to give us this great feedback! We are happy to hear our staff helped create a comfortable environment for you! We hope to welcome you back soon!

10/10 Loistava

Javier

Yöpyi 1 yön huhtikuussa 2024
Admin HISO vastasi 28.4.2024
Hello Javier! We appreciate you taking the time to let us know how your stay went. We are glad to see you had a great experience and hope to welcome you back soon!

6/10 OK

Robert, Las vegas

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
These things made our stay pleasurable. Nice location, decent parking, great amount of grass area for pets with bags/garbage station. Definitely close to all sorts of restaurants, shopping and offers breakfast with your stay. These things were not pleasant. The front desk clerk who checked us in did not have a name tag or looked like she worked there and was not very professional or polite. There was only 1 elevator so you had to wait a bit when busy. Last, the bed felt like we were sleeping on base boards instead of a mattress. Way too hard.
Yöpyi 2 yötä huhtikuussa 2024
Admin HISO vastasi 9.4.2024
Hello Robert! We apologize for any issues you faced during your stay and appreciate being notified. We will work with the indicated departments in order to make future improvements to ensure we can improve guest experiences. We hope to be given another opportunity in the future.

10/10 Loistava

FengYuan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Admin HISO vastasi 9.4.2024
Hello Feng Yuan! Thank you for taking the time to give us this great feedback! We are happy to hear you had a great experience and hope to welcome you back soon!

10/10 Loistava

Ignacio

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything
Yöpyi 2 yötä huhtikuussa 2024
Admin HISO vastasi 6.4.2024
Hello Ignacio! We appreciate you taking the time to give us this wonderful feedback. We are happy to hear you had a great stay and hope to welcome you back in the future!

10/10 Loistava

Kim

Matkusti perheen kanssa
Need a little sprucing
Yöpyi 1 yön maaliskuussa 2024
Admin HISO vastasi 2.4.2024
Hello Kim! We appreciate the time taken to leave this great feedback! We are happy to hear you enjoyed your stay and are pleased to inform we will undergo a full renovation at the end of the year! We hope to see you again!

6/10 OK

Manny

Super small tv for the studio it should have a bigger tv
Yöpyi 1 yön maaliskuussa 2024
Admin HISO vastasi 2.4.2024
Hello Manny! Thank you for leaving this valuable feedback for us! We apologize for the issues you faced during your stay. We will undergo a full renovation at the end of the year and hope to see you again then!

10/10 Loistava

George, Windham

Yöpyi 2 yötä maaliskuussa 2024
Admin HISO vastasi 21.4.2024
Hello George! We appreciate you taking the time to let us know how your stay went. We are happy to hear you had a great experience and hope to welcome you back soon!

10/10 Loistava

Heriberto

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Extremely comfortable room and quite environment
Yöpyi 1 yön maaliskuussa 2024
Admin HISO vastasi 2.4.2024
Hello Heriberto! Thank you for taking the time to leave this great feedback! We are happy to hear we were able to create a memorable and comfortable environment for you! We hope to welcome you back in the future!

4/10 Huono

Daniel

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Its and older outdated building. Staff is not that friendly.
Yöpyi 2 yötä maaliskuussa 2024
Admin HISO vastasi 2.4.2024
Hello Daniel! We apologize for any issues you faced and will discuss improvements internally to avoid future issues. We will go through a full renovation at the end of the year and hope you return to enjoy the updated property then!

6/10 OK

Tiffany

Matkusti perheen kanssa
Property is due for an upgrade. Meets bare minimum needs for the price which is budget friendly. Breakfast is buffet style it is complimentary and consist of very limited options. Staff of ok not rude but really friendly.
Yöpyi 2 yötä maaliskuussa 2024
Admin HISO vastasi 2.4.2024
Hello Tiffany! Thank you for taking the time to give us this valuable feedback. We will undergo a full renovation at the end of the year and we hope you return to enjoy our fully upgraded property then!

10/10 Loistava

Oscar, Miami

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Admin HISO vastasi 2.4.2024
Hello Oscar! Thank you for leaving this great feedback! We are happy to hear you had a great experience and hope to welcome you back soon!

10/10 Loistava

Ellyn

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff. Very friendly. Comfortable bed. Very pleasant.
Yöpyi 3 yötä maaliskuussa 2024
Admin HISO vastasi 29.3.2024
Hello Ellyn! Thank you for taking the time to give us this valuable feedback! We are happy to hear we were able to create a comfortable and memorable stay! We look forward to welcoming you back in the future!

6/10 OK

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
No microwave or fridge. Small parking lot. Had to park in the mall parking lot
Yöpyi 1 yön maaliskuussa 2024
Admin HISO vastasi 29.3.2024
Hello Robert! We apologize for any issues you encountered during your stay. We will undergo a full renovation at the end of the year and hope you will return to see the improvements then!

10/10 Loistava

Sarah, Logandale

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a nice stay nice room the breakfast was delicious. Only thing was had no idea until we got there that parking was very very very limited so we had to park across the street at the mall which I did like Or feel comfortable about
Yöpyi 3 yötä maaliskuussa 2024
Admin HISO vastasi 26.3.2024
Hello Sarah! Thank you for taking the time to provide us with this valuable feedback! We are glad that in spite of the parking issue you had a nice stay with us! We hope to welcome you back in the future!

6/10 OK

Jeri

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu
I liked the convenient car service to and from the airport. Nice touch. What I did not like was price. Way overpriced for the value of the property that was a tired. Will look else where in the future.
Yöpyi 1 yön maaliskuussa 2024
Admin HISO vastasi 29.3.2024
Hello Jeri! We apologize for your stay being less than satisfactory. We will go through a full renovation at the end of the year and hope you will return to give us another opportunity then!

8/10 Hyvä

Felicia

Hyvää: Siisteys ja henkilökunta ja palvelu
It was quiet and clean. Very easy to find rooms.
Yöpyi 1 yön helmikuussa 2024
Admin HISO vastasi 22.3.2024
Hello Felicia! Thank you for taking the time to leave us this great feedback! We are glad to hear you had a quiet and comfortable stay with us and hope to welcome you back soon!

8/10 Hyvä

Quintin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
i did'nt like the breakfeast
Yöpyi 1 yön maaliskuussa 2024
Admin HISO vastasi 19.3.2024
Hello Quintin! Thank you for leaving us this valuable feedback! We are sorry to hear our breakfast fell short this time and hope we are given another opportunity in the future!

8/10 Hyvä

Phyllis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice staff
Yöpyi 1 yön maaliskuussa 2024
Admin HISO vastasi 19.3.2024
Hello Phyllis! Thank you for letting us know how your stay went! We are happy to hear our staff was able to provide a great experience and we hope to welcome you back soon!

10/10 Loistava

leslie

Yöpyi 2 yötä maaliskuussa 2024
Admin HISO vastasi 7.4.2024
Hello Leslie! We appreciate you taking the time to let us know how your stay went! We are happy to know you had a great stay and hope to welcome you back soon!

10/10 Loistava

Federico

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Admin HISO vastasi 19.3.2024
Hello Federico! We appreciate the time taken to give us this great feedback! We are happy to know you had a great experience with us and hope to see you again!

10/10 Loistava

Pamela

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing hotel. Rooms were spacious and breakfast selections was great.
Yöpyi 1 yön maaliskuussa 2024
Admin HISO vastasi 17.3.2024
Hello Pamela! We are happy to hear this wonderful feedback and are glad to know you had a comfortable stay! We hope to welcome you back in the future!

10/10 Loistava

ANDREA

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient for our needs. Very comfortable beds.
Yöpyi 1 yön maaliskuussa 2024
Admin HISO vastasi 15.3.2024
Hello Andrea! We appreciate this valuable feedback! We are happy to know you had a comfortable stay and hope to welcome you back in the future!

10/10 Loistava

Joseph

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 1 yön maaliskuussa 2024
Admin HISO vastasi 9.3.2024
Hello Joseph! Thank you for taking the time to leave us this feedback! We are happy to know you enjoyed your stay and hope to welcome you back soon!

10/10 Loistava

Lesley

It was a great place to stay
Yöpyi 5 yötä helmikuussa 2024
Admin HISO vastasi 9.3.2024
Hello Lesley! We are thankful for this wonderful feedback and are happy to hear you had a memorable stay! We hope to welcome you back soon!

8/10 Hyvä

Gretchen

Matkusti perheen kanssa
Loud and outdated
Yöpyi 1 yön maaliskuussa 2024
Admin HISO vastasi 5.3.2024
Hello Gretchen! We appreciate the time taken to give us this valuable feedback and apologize for any issues you faced. We will undergo a full renovation at the end of this year and hope you return to visit our updated property then!

10/10 Loistava

Enrique

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good place
Yöpyi 1 yön helmikuussa 2024
Admin HISO vastasi 1.3.2024
Hello Enrique! Thank you for taking the time to let us know how your stay went! We are happy to hear you had a great stay and hope you come back soon!

8/10 Hyvä

Beth

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were going to an event at the Toyota Arena, so I liked that it was only a couple minutes drive away. I liked that there were a lot of food options very close. The hotel was clean, but I think the decor and furniture haven’t been updated in a while. I really didn’t like that we had to park in the Ontario Mills mall parking lot overnight. It felt unsafe.
Yöpyi 1 yön helmikuussa 2024
Admin HISO vastasi 1.3.2024
Hello Beth! We appreciate the time taken to leave this feedback and will share it with any necessary departments to work on improvements. We are happy to know that in spite of some issues encountered you had a great stay! We hope to see you soon!

10/10 Loistava

Johnny

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really nice
Yöpyi 4 yötä helmikuussa 2024
Admin HISO vastasi 24.2.2024
Hello Johnny! Thank you for taking the time to leave this feedback, we are happy to hear you had a wonderful stay! We hope to welcome you back soon!

8/10 Hyvä

Debra

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
Admin HISO vastasi 24.2.2024
Hello Debra! Thank you for taking the time to let us know how we did! We hope to see you again in the future!

6/10 OK

KATHLEEN

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
Admin HISO vastasi 24.2.2024
Hello Kathleen! We appreciate you taking the time to let us know how we did, we are disappointed to see your stay was less than satisfactory and hope we will be given another chance in the future.

10/10 Loistava

Lorenza

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
So clean and friendly staff
Our stay was amazing! Everyone was so nice and our room was so clean and all the amenities were great! Breakfast was especially helpful with our budget. We loved the hot breakfast and the kitchen part was so clean and well maintained. The front desk staff was especially nice! They made us feel very welcomed.
Yöpyi 2 yötä helmikuussa 2024
Admin HISO vastasi 24.2.2024
Hello Lorenza! We are happy to hear that you had a great guest experience and our staff made you feel welcomed! We look forward to welcoming you back whenever you're in the area!

10/10 Loistava

richard

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Admin HISO vastasi 24.2.2024
Hello Richard! We are happy to hear you had a wonderful stay and we appreciate the feedback! We hope you visit us again in the future!

8/10 Hyvä

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Irene vastasi 15.2.2024
Hi Robert, thank you for taking the time to leave us a review.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Irene vastasi 15.2.2024
Thank you so much for taking the time to leave us a 10! We hope to see you next time..

10/10 Loistava

Reggie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All the staff at this property are very nice and helpful. The Breakfast Area is Bountiful and the lady (s) that run it are very friendly and keep it in good clean order. The best breakfast in the industry award.
Yöpyi 5 yötä tammikuussa 2024
Irene vastasi 15.2.2024
Thank you for taking the time to write a review on our property. We are very pleased you had such a great experience with us. Hope to see you again.

10/10 Loistava

Michael Lyn

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was easy accessible. Right across the street from Outback Steakhouse. Walking distance to Ontario Mills. Clean and staff were nice. Quick check in.
Yöpyi 1 yön helmikuussa 2024
Irene vastasi 15.2.2024
Thank you for taking the time and providing feedback, I am glad you liked our property. We appreciate you choosing Hampton Inn & Suites Ontario. We hope to see you back again next time.

8/10 Hyvä

Michael

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Staff were nice. Breakfast was good. Sink water pressure was lacking. Property was nice and I enjoyed the view and the lemon tree.
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Marcus

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Me and my wife stayed here for our wedding anniversary and it was great. The room was clean with no leftover trash and no bugs at all. The bathroom was nicely kept with the only issue was there wasn't enough washcloths, but we requested them an there was no problem getting them. Their breakfast was more than we expected. They had a nice setup with waffles, eggs, turkey sausage, cold cereals, coffee, juices, etc. It was really nicely done. I definitely recommend this hotel, I believe you'll enjoy it.
Yöpyi 1 yön helmikuussa 2024
Irene vastasi 15.2.2024
Hi Marcus, we are delighted to hear you had such a great experience at our property on your anniversary!! Thank you for your lovely review. We are glad to hear our clean rooms and breakfast met your expectations. We can't wait to welcome you back for another memorable experience.

6/10 OK

Leticia

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Smoking
It’s smelled a lot like cigarettes
Yöpyi 1 yön tammikuussa 2024
Admin HISO vastasi 24.2.2024
Hello Leticia! We appreciate you leaving this feedback on your most recent stay. We are disappointed to hear of the issue you experienced resulting in a less than satisfactory stay and will speak to the appropriate departments to address this. We hope to be given another opportunity in the future!

10/10 Loistava

Erica

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Stay
The front desk staff were very warm and welcoming. My stay was great. The room was huge, clean and comfortable. I will stay again when I return. The free breakfast and 24/7 coffee and tea station always creates smiles. Thank You
Yöpyi 1 yön tammikuussa 2024
Admin HISO vastasi 20.1.2024
We are thrilled that you loved everything about your time with us - thanks for this great review! We appreciate you for mentioning our staff! It was a pleasure hosting you, and we love knowing you will return soon to Hampton Ontario!

10/10 Loistava

Joe

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Admin HISO vastasi 20.1.2024
We are thankful for this great rating! We are pleased to hear of your satisfaction with your stay and hope to welcome you back in the future!