Kauden mukainen ulkouima-allas

Arvostelut: Thompson Hollywood, by Hyatt

4 out of 5
Thompson Hollywood, by Hyatt
1541 WILCOX AVE, Los Angeles, CA

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 340 kautta 499 arvostelua" "
Arvosana 8 - Hyvä. 78 kautta 499 arvostelua" "
Arvosana 6 - OK. 36 kautta 499 arvostelua" "
Arvosana 4 - Huono. 29 kautta 499 arvostelua" "
Arvosana 2 - Hirveä. 16 kautta 499 arvostelua" "

9,6/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Pace

Great staff, perfect room
Yöpyi 1 yön toukokuussa 2024
Avi vastasi 13.5.2024
Dear Pace,Thank you for taking the time to share your experience and we are so happy you had a memorable stay. We hope your travels continue to be great and look forward to your return! Safe travels and thank you for staying with us!

10/10 Loistava

Denis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
David vastasi 13.5.2024
Dear Denis,It was a pleasure having you recently with us and we are delighted you had a great stay! Thank you again for choosing us and we hope to see you again soon!

10/10 Loistava

Bret

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024
MG vastasi 12.5.2024
Dear Guest,Thank you for the perfect rating! We're glad we could meet your expectations. Looking forward to hosting you again soon!Regards,Hotel Team Management

10/10 Loistava

Tara Noelle Marie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Came across this hotel on Expedia when looking for a property in the Hollywood area and decided to book here when we saw how centrally located it is! The property itself is stunning, as soon as you walk into the lobby it smells fresh and is decorated very nicely. The staff were all very friendly and welcoming as soon as we walked in. I'm pretty sure the gentleman that checked us in on April 25th was David. He was able to accommodate our early check-in, which we really appreciated as we had a super early morning flight and wanted to get settled in before stepping out for the day. David offered us many recommendations of things to do/see in the area. The rooftop pool was so cute and clean. we enjoyed that there were ice water stations located in the lobby and by the pool. We ordered breakfast at the pool and I must say, I was impressed. I wasn't expecting it to be anything crazy but it was easily a 10/10. The room itself was clean and spacious. We also quite liked the scents used in the room, including the shower gel. Overall, I would love to stay here again. As mentioned, it was so close to a lot of spots we were visiting. Many reviews mentioned the hotel being loud at night, which honestly wasn't a problem for us as we were out at that time anyways. I definitely felt younger vibes from the hotel, which is why we enjoyed it a lot as we are all in our mid twenties and came here to have fun.
Yöpyi 4 yötä huhtikuussa 2024
MG vastasi 11.5.2024
Dear Guest,Thank you for choosing our hotel for your Hollywood stay! We're delighted to hear you enjoyed our central location, stunning property, and friendly staff, especially David who facilitated your early check-in. It's fantastic to know you appreciated our rooftop pool, breakfast offerings, and the cleanliness and spaciousness of your room. We're thrilled you had a great experience and felt our hotel matched your energetic vibe. We look forward to welcoming you back on your next visit to Hollywood!Regards,Hotel Team Management

10/10 Loistava

Ansuya

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff!
Yöpyi 1 yön toukokuussa 2024
MG vastasi 9.5.2024
Dear Guest,It's fantastic to hear that the staff at Thompson Hollywood made your experience even better! Great service can truly elevate a stay.Regards,Hotel Team Management

10/10 Loistava

Derek

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I recently had an incredible stay at Thompson Hollywood, which is definitely one of the top hotel experiences I’ve had in the US. Not only is it cost-effective, but it also exceeds expectations in every way. The bed was enormous and super comfy, perfect for a good night's sleep. The room’s vibe was outstanding—clean, with a large TV and a radio by the bed that played Mariah Carey's "Fantasy," one of my all-time favorite tunes, which really got me hyped. The room’s setup was very stylish, especially the closet. It featured transparent glass doors with cool lighting inside that added a modern touch. The bathroom didn’t disappoint either, with bright lighting and excellent water pressure in the shower, creating a spa-like atmosphere. Another fantastic feature was the hotel's spacious rooftop, which occasionally hosts parties, adding a vibrant and eventful feel to the stay. Additionally, the gym was top-notch, well-equipped and maintained, making it easy to keep up with my workouts. Overall, the Thompson Hollywood is a must-stay hotel that truly makes your visit memorable.
Yöpyi 2 yötä maaliskuussa 2024
MG vastasi 9.5.2024
Dear Guest.It sounds like you had an amazing time at Thompson Hollywood! From the spacious and comfy room to the stylish design touches and vibrant rooftop atmosphere, it seems like they really nailed every aspect of your stay. And with a top-notch gym to top it off, it's no wonder you had such a memorable experience. Thanks for sharing your glowing review!Regards,Hotel Team Management

10/10 Loistava

Jeffrey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great hotel, great staff. Would definitely go back.
Yöpyi 3 yötä toukokuussa 2024
MG vastasi 9.5.2024
Dear Guest,We're thrilled to hear that you enjoyed your stay and our staff made it memorable! We look forward to welcoming you back soon.Regards,Hotel Team Management

8/10 Hyvä

Patrick

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great clean place with great staff. Probably my fault but hotel has a Hollywood nightclub at bottom floor that bumps the whole hotel. Even a couple Xanax didn't knock me out until 2:01 in the morning when the music stopped. Cool place though.
Yöpyi 1 yön huhtikuussa 2024
Avi vastasi 8.5.2024
Dear PatricIt was a pleasure having you with us and we are so happy you enjoyed your visit! Come back soon and thank you for choosing us!

8/10 Hyvä

Leone

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room 4 stars: The room was really nice, but the bathroom vanity is small for 2 people. There isn’t really any counter space to put on make up. They had a full body mirror by front door but low lighting and no plugs close by to use curling iron or hair dryer. Linens and bed were comfy, but be warned that they do have a rooftop bar that they turn into night club every night with music. We were there Thursday- Sunday and you could hear the music until 2am every night. So that was disappointing for such a nice hotel. The pool and restaurant were great for late lunch. The pool is heated too with great hillside views. The area was walking distance to Tao and cool sports bar called 3rd base where we caught the NBA playoff games. Overall a decent stay but would not stay there again if you want to sleep at decent hour.
Yöpyi 3 yötä toukokuussa 2024
Avi vastasi 6.5.2024
Dear Leone,We were delighted to have you with us recently and thank you for taking the time to share your experience. Wishing you safe travels and thank you for choosing us!

6/10 OK

Tsukimi

Matkusti ryhmän kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
アクセスは送迎のバスもあり楽です ホテルが空港近くなので間近で飛行機も見れ、ちょっと歩くといろんなショッピングセンターもあるので昼間なら買い物も行けます
Yöpyi 2 yötä huhtikuussa 2024
Avi vastasi 6.5.2024
Dear Tsukimi,Thank you for taking the time to share your experience with us, and we hope that upon your next visit, it will be a perfect one. Safe travels and thank you for choosing us!

10/10 Loistava

Hadil, Edmonton

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean , nice , friendly staff
Yöpyi 6 yötä huhtikuussa 2024
Avi vastasi 2.5.2024
Thank you Hadil! We were delighted to have you and are so happy you enjoyed your stay. Come back soon!

10/10 Loistava

Pamela

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Well managed hotel.
Yöpyi 4 yötä huhtikuussa 2024
MG vastasi 1.5.2024
Dear Guest,Thank you for your kind words! We strive to provide exceptional service to all our guests and are glad to hear that you had a positive experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Regards,Hotel Management Team

10/10 Loistava

Jenny

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Love this hotel! Rooms are a little small but everything else is just perfection. We had a great dinner of Steak Frites sitting at the bar upstairs with some delicious cocktails. The bar and nightclub were bumping and super fun. This morning breakfast and coffee upstairs was awesome. Great customer service all around from check-in to all the restaurants where we ate. Thank you for a great stay.
Yöpyi 1 yön huhtikuussa 2024
MG vastasi 29.4.2024
Dear Guest,We're delighted to hear you loved your stay! While we're glad you enjoyed our amenities and dining options, we're sorry to hear the rooms were a bit small. Your feedback is valuable, and we appreciate your kind words about our customer service. We look forward to welcoming you back soon!Warm regards,Hotel Management Team

10/10 Loistava

vanessa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was so kind and helpful, the property is stunning, we will be back!
Yöpyi 1 yön huhtikuussa 2024
MG vastasi 29.4.2024
Dear Guest,We're thrilled to hear that you enjoyed your stay with us! Thank you for your kind words about our staff and property. We can't wait to welcome you back for another wonderful experience. If you need anything at all in the meantime, please don't hesitate to reach out. Safe travels until we see you again!Warm Regards,Hotel Team Management

10/10 Loistava

Mizoguchi

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
MG vastasi 29.4.2024
Dear Guest,Thank you for the excellent rating! We're delighted that you had a positive experience with us. If there's anything else we can do to ensure your next stay is just as enjoyable, please don't hesitate to reach out. We appreciate your support and hope to see you again soon!Warm Regards,Hotel Team Management

10/10 Loistava

Hannah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Avi vastasi 25.4.2024
Thank you Hannah! We are so happy you had a memorable experience and hope you are able to come back soon!

8/10 Hyvä

Mary Van

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Avi vastasi 23.4.2024
Dear Mary,Thank you for taking the time to review your recent stay and we are happy that you had a memorable experience. We hope to see you again soon and thank you for choosing us.

10/10 Loistava

Francesca

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful stylish hotel in the heart of Hollywood. Well appointed comfortable room w lovely amenities. Beautiful terrace restaurant with views and sunshine. Lounge on the lobby level was a quiet place to do some work. Helpful, friendly staff. Easy walking distance to the Hollywood Farmers Market, shops and first rate restaurants. Highly recommend!
Yöpyi 3 yötä maaliskuussa 2024
MG vastasi 22.4.2024
Dear Guest,Thanks for the glowing review! We're thrilled you enjoyed our stylish Hollywood hotel, comfortable rooms, and lovely amenities. It's great to hear you loved our terrace restaurant and found our lobby lounge perfect for work. We're glad our staff could make your stay even better. Come back soon!Regards,,Hotel team Management

10/10 Loistava

Michelle, staten island

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay. The rooftop view and pool are great. would recommend
Yöpyi 1 yön maaliskuussa 2024
Avi vastasi 19.4.2024
Dear Michelle,Thank you for the 5/5 score!! We were delighted to have you and hope to see you again soon. Thank you for staying with us!

10/10 Loistava

Millicent

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Avi vastasi 19.4.2024
Dear Millicent,It was a pleasure having you with us and thank you for taking the time to rate your stay! We are delighted you had a memorable time and hope your travels bring you this way again soon. Thank you for choosing us!

10/10 Loistava

Joy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Avi vastasi 17.4.2024
Dear Joy,Thank you again for choosing us and we are delighted you had a memorable stay. Come back soon!

10/10 Loistava

Gary

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything about this property was excellent! The staff was very friendly and helpful in many ways. The building was beautiful and clean. The restaurant was exceptionally good! You will not be disapointed with your stay at this property!
Yöpyi 3 yötä huhtikuussa 2024
Avi vastasi 16.4.2024
Dear Gary,It was a pleasure having you with us and we are so happy you enjoyed your stay! We hope to see you again soon and thank you for choosing us!

10/10 Loistava

Sarah

Yöpyi 4 yötä huhtikuussa 2024
MG vastasi 3.5.2024
Dear Guest,Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests have a comfortable and enjoyable stay is our top priority. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Regards,Hotel Team Management

10/10 Loistava

michele, Westfield

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
From the moment we arrived, Thompson Hollywood exceeded all our expectations. The hotel itself boasts a stunning design that captures the essence of modern luxury, perfectly situated in the vibrant heart of Los Angeles. Our room was not just a room—it was a haven of comfort and spaciousness, with stylish decor and all the amenities one could wish for. It was clear that great care was taken to ensure each guest's experience is as relaxing and enjoyable as possible. But the real standout at Thompson Hollywood was the impeccable service. Every staff member we encountered was not only professional but genuinely friendly and helpful, making us feel welcomed and valued throughout our stay. A highlight of our visit was the rooftop area. It provided breathtaking views of the city and a perfect atmosphere to unwind after a day of exploring Los Angeles. Whether day or night, the rooftop was an ideal spot for relaxation and soaking in the sights and sounds of the city. Overall, our experience at Thompson Hollywood was nothing short of perfect. I cannot recommend this hotel enough for anyone looking for a touch of luxury, exceptional service, and a memorable stay in Los Angeles.
Yöpyi 5 yötä huhtikuussa 2024
Avi vastasi 12.4.2024
Dear Michelle,It was a pleasure having you with us and thank you for your kind words. We are delighted that you were able to experience what we love to do, which is true hospitality! We will ensure your review is shared with all staff as well as leaders, thank you again for taking the time to share your experience.We hope to see you again in the future, and we wish you more memorable experiences as you continue your travels.Thank you again for choosing us.

10/10 Loistava

Sheila

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the rooftop was a wonderful escape...
Yöpyi 2 yötä huhtikuussa 2024
Avi vastasi 11.4.2024
Dear Sheila,It was a pleasure having you with us and we are thrilled you enjoyed your stay. We look forward to your return and hope your travels continue to be memorable. Thank you again for choosing us!

8/10 Hyvä

Raymundo

Yöpyi 2 yötä maaliskuussa 2024
Avi vastasi 29.4.2024
Dear Raymundo,Thank you for taking the time to share your experience and participate in the post stay review process! Your feedback is crucial in our success and we hope that your next visit will be a perfect one. We hope to see you again soon, and thank you again for choosing us!

10/10 Loistava

Xinyuan

Yöpyi 1 yön huhtikuussa 2024
MG vastasi 29.4.2024
Dear Guest,Thank you for the perfect score! It's wonderful to know that you had such a great experience during your stay. If there's anything we can do to make your next visit even better, please don't hesitate to reach out. We're here to ensure that each stay with us is nothing short of excellent. We look forward to welcoming you back soon!Warm Regards,Hotel Management Team

10/10 Loistava

Albert Frank

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Jederzeit wieder, es war klasse!
Yöpyi 3 yötä maaliskuussa 2024
Avi vastasi 7.4.2024
Dear Albert Frank,Thank you for staying with us recently and we are so happy you had a memorable stay! Thank you for choosing us and we hope to see you again soon!

10/10 Loistava

Mia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Avi vastasi 25.4.2024
Dear Mia,Thank you again for staying with us and we are so happy you had a wonderful stay. We hope your travels bring you this way again soon. Safe travels!

10/10 Loistava

Kimberly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Avi vastasi 3.4.2024
Thank you Kimberly! It was a pleasure having you and can't wait until you return. Safe travels and thank you for choosing us!

10/10 Loistava

Carolin, Davie

Yöpyi 5 yötä maaliskuussa 2024
MG vastasi 22.4.2024
Dear Guest,We're delighted to receive a perfect score from you! Thank you for your glowing rating. We hope to welcome you back for another exceptional experience in the future!Regards,Hotel Team Management

10/10 Loistava

Jenny

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff here was AMAZING! Everyone was attentive and friendly. Would definitely stay here again! Wish there would have been a hot tub on the roof with the pool though
Yöpyi 2 yötä maaliskuussa 2024
MG vastasi 31.3.2024
Dear Valued Guest,Thank you so much for your kind words and for choosing to stay with us. We're thrilled to hear that you had an amazing experience with our staff and that they were able to make your stay memorable through their attentive and friendly service.Your feedback regarding the rooftop amenities is greatly appreciated. While we currently offer a pool on the rooftop, we understand that a hot tub would be a welcomed addition for our guests looking to relax and unwind. We'll certainly take your suggestion into consideration as we continue to enhance our facilities to better meet the needs and preferences of our valued guests like you.We truly value your feedback and are grateful for your positive review. It would be our pleasure to welcome you back for another fantastic stay in the future. Should you have any further suggestions or requests, please don't hesitate to let us know.Warm regards,Hotel Management Team

10/10 Loistava

Nils

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing.
Yöpyi 7 yötä maaliskuussa 2024
MG vastasi 30.3.2024
Dear Guest,Thank you for sharing your wonderful review and rating us 5/5! We are absolutely delighted to hear that you had such a fantastic experience during your stay with us.Our team works hard to ensure that every guest feels welcomed and comfortable, and it's always rewarding to know that our efforts are appreciated.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back to our hotel soon for another excellent experience.Warm regards,Hotel Management Team

2/10 Hirveä

OLGA

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
No recibí ningún beneficio los sigo esperando
Yöpyi 2 yötä maaliskuussa 2024
Marrianne vastasi 29.3.2024
Dear Olga, I'm sorry we were unable to provide an upgrade at check-in. We were fully committed in rooms with two beds.

4/10 Huono

Barbara

Yöpyi 1 yön maaliskuussa 2024
Avi vastasi 28.3.2024
Dear Barbara,We are saddened you did. It enjoy your recent stay with us and would like to have more details if possible. We will be reaching out and hope to hear back soon. Thank you for taking the time to share your recent experience and for choosing us!

10/10 Loistava

Brett

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very cool location
Yöpyi 1 yön maaliskuussa 2024
Avi vastasi 27.3.2024
Thank you Brett!We were delighted to have you and look forward to your return. Safe travels and thank you again for choosing us!

10/10 Loistava

Maria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was excellent
Yöpyi 3 yötä maaliskuussa 2024
David vastasi 25.3.2024
Maria,Thank you again for staying with us, and we are so happy you had a wonderful stay.Come back soon!

10/10 Loistava

Samantha

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
MG vastasi 14.4.2024
Dear Guest,Thank you for the perfect rating! We're delighted to have exceeded your expectations, and we appreciate your kind words about Alan and our terrace bar. We look forward to your next visit!Regards,Hotel Management Team

2/10 Hirveä

Bryan

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Terrible stay at the Thompson Hollywood. The condition and design of the property itself was pretty good, however it's clear that Guests Comfort isn't their priority. Noise from the rooftop bar parties, and in-house restaurant Mes Amis resonated through the rooms well in 2-3am each night. If you're travelling with children, don't bother if you expect to be sleeping at all. We stayed 4N and were unable to get adequate uninterrupted sleep the entire trip. Hotel staff were understanding and accommodating, however, despite a mid stay room change, the difference between rooms on different floors/area of the hotel made little difference.
Yöpyi 4 yötä maaliskuussa 2024
Avi vastasi 25.3.2024
We are deeply sorry to hear about your disappointing experience during your recent stay with us. Please accept our sincerest apologies for any inconvenience or discomfort you may have encountered.Your feedback is invaluable to us, and we take it very seriously. We are actively investigating the issues you've raised and taking immediate steps to address them. It is always our goal to provide our guests with a comfortable and enjoyable stay, and we regret that we fell short of your expectations on this occasion.We understand that regaining your trust may take time, but we hope that you will give us another opportunity to provide you with the exceptional service and experience that you deserve.

10/10 Loistava

Juan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was beautiful and the rooms were just right.
Yöpyi 1 yön maaliskuussa 2024
Avi vastasi 25.3.2024
Dear Juan,It was a pleasure having you and thank you for choosing us! We are thrilled you had a memorable visit and can't wait for your return! Safe travels!

2/10 Hirveä

Isaac

Matkusti pienten lasten kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
No mini fridge, no fan in washroom, can't even get bottled water from downstairs as they don't have any nor any vending machine. I settled my bill two days ago when I checked out, and now today I have another charge on my credit card from them with no updated email or anything. I now have to call tomorrow on my holiday to ask what these additional charges are for. This place is so overrated, will never be back.
Yöpyi 2 yötä maaliskuussa 2024
MG vastasi 24.3.2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. Rest assured, we take your feedback seriously and will address these issues promptly. We'll investigate the additional charges and ensure you receive a clear explanation. We appreciate your insights and hope to have the opportunity to welcome you back in the future for a better experience.Regards,Hotel Management Team

10/10 Loistava

Yaru

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
good location, nice environment
Yöpyi 5 yötä maaliskuussa 2024
MG vastasi 24.3.2024
Dear GuestThank you for your positive feedback! We're thrilled to hear that you enjoyed our hotel's convenient location and pleasant surroundings. Providing a comfortable and welcoming environment for our guests is always our top priority. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!RegardsHotel Management

8/10 Hyvä

Rumana

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The Hotel is very nice and clean. The room service was available till 4;40pm , I Called and put a note that I will be out in 30mins so that they come and clean my room. But they did not come in the first day and then for second day I tell them in person and they clean my room. Roof top restaurant was amazing. You can have a Hollywood sign view from the roof top.
MG vastasi 23.3.2024
Dear Guest,Thank you for your feedback! We're thrilled to hear that you found our hotel to be very nice and clean, and that you enjoyed the stunning view from our rooftop restaurant, especially of the Hollywood sign.We apologize for any inconvenience you experienced regarding the room cleaning service. Your feedback is valuable to us, and we'll ensure that your concerns are addressed with our team to improve our service for future guests.We hope to welcome you back for another enjoyable stay in the future!Regards,Hotel Management

10/10 Loistava

Gissel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love staying here. 3rd time visitor!
Yöpyi 4 yötä maaliskuussa 2024
Avi vastasi 21.3.2024
Dear Gissel,It was a pleasure having you back with us and we are thrilled you enjoyed your 3rd stay! Come back soon and thank you for choosing us!

10/10 Loistava

Sourabh

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great and clean and beautiful
Yöpyi 4 yötä maaliskuussa 2024
Avi vastasi 19.3.2024
Dear Sourabh,Thank you for taking the time to share your feedback, and we are so happy you had a memorable experience. We enjoy what we do and are happy you were able to expedite it! Come back soon and thank you for choosing us!

10/10 Loistava

Francisco

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My mistake it was wonderful
Yöpyi 2 yötä maaliskuussa 2024
David vastasi 19.3.2024
Hello Francisco!We were delighted to have you and are thrilled you had a memorable experience. We hope to see you again soon and thank you for choosing us!

10/10 Loistava

Justin, Long Beach

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice, modern hotel. Rooms were clean and nice.
Yöpyi 1 yön maaliskuussa 2024
Avi vastasi 18.3.2024
Dear Justin,Thank you for your lovely comments and for choosing us! We are so happy you enjoyed your stay and look forward to your return!

4/10 Huono

Priya

Matkusti pienten lasten kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Staff were very rude. I forgot an item in the room after the checkout, and the front-desk person ‘Stephanie’, kept me on hold for more than 20 min with no response for multiple times. All she had to do is tell me to call back or a status if they found the item. In this day and age its really surprising to see silly behaviors like hers which can kill the reputation of any hotel. Common sense would be helpful if they’re representing the property. When called the 3rd time she even lied saying Im not her and did the same. Can’t believe how is that professional in anyway! With that said, there was another gentleman who followed up and lmk that they couldn’t find the item. Which was fine. Wasting customers time and putting them on hold multiple times with no response is beyond frustrating m. Hope fhe property manager will take care of this person and the behavior!
Yöpyi 2 yötä maaliskuussa 2024
Avi vastasi 19.3.2024
Good day,Our apologies for the experience you had recently. It appears you spoke with one of our operators located off property, and I have reached out to her manager directly to address. Your time is valuable to us and it’s clear we fell short. Please be assured this is not a normal occurrence and will be handled accordingly. Thank you for taking the time to relay this to us, and thank you for choosing us. We certainly hope that upon your next visit, we can exceed your expectations as well as provide service in a timely manner.

8/10 Hyvä

Stacey

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
I liked the decor inside the property very beautiful. The check in was late because they were cleaning the room. When we got up to our room our carpet was wet in multiple spots which was super annoying when getting ready. Due to the push out of the room not being ready we were rushed at dinner. Also the fridge with drinks was warm so we couldn’t enjoy those beforehand. Overall for the price I would not stay here again
Yöpyi 1 yön maaliskuussa 2024
David vastasi 16.3.2024
Thank you for sharing your experience with us. We're glad to hear you had an okay stay. Your feedback is valuable, and we hope you will reconsider coming back for an even better experience in the future.Thank you again for choosing us!

10/10 Loistava

Cory Elaine Graham, Beaumont

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was great!
Yöpyi 3 yötä maaliskuussa 2024
David vastasi 15.3.2024
Dear Cory,It was a pleasure having you with us and we are overjoyed you had a memorable stay! We look forward to seeing you again soon and thank you for choosing us!