Dear Guest,We're delighted to hear you loved your stay! While we're glad you enjoyed our amenities and dining options, we're sorry to hear the rooms were a bit small. Your feedback is valuable, and we appreciate your kind words about our customer service. We look forward to welcoming you back soon!Warm regards,Hotel Management Team

Dear Guest,We're thrilled to hear that you enjoyed your stay with us! Thank you for your kind words about our staff and property. We can't wait to welcome you back for another wonderful experience. If you need anything at all in the meantime, please don't hesitate to reach out. Safe travels until we see you again!Warm Regards,Hotel Team Management

Dear Guest,Thank you for the excellent rating! We're delighted that you had a positive experience with us. If there's anything else we can do to ensure your next stay is just as enjoyable, please don't hesitate to reach out. We appreciate your support and hope to see you again soon!Warm Regards,Hotel Team Management

Thank you Hannah! We are so happy you had a memorable experience and hope you are able to come back soon!

Dear Mary,Thank you for taking the time to review your recent stay and we are happy that you had a memorable experience. We hope to see you again soon and thank you for choosing us.

Dear Guest,Thanks for the glowing review! We're thrilled you enjoyed our stylish Hollywood hotel, comfortable rooms, and lovely amenities. It's great to hear you loved our terrace restaurant and found our lobby lounge perfect for work. We're glad our staff could make your stay even better. Come back soon!Regards,,Hotel team Management

Dear Michelle,Thank you for the 5/5 score!! We were delighted to have you and hope to see you again soon. Thank you for staying with us!

Dear Millicent,It was a pleasure having you with us and thank you for taking the time to rate your stay! We are delighted you had a memorable time and hope your travels bring you this way again soon. Thank you for choosing us!

Dear Joy,Thank you again for choosing us and we are delighted you had a memorable stay. Come back soon!

Dear Gary,It was a pleasure having you with us and we are so happy you enjoyed your stay! We hope to see you again soon and thank you for choosing us!

Dear Michelle,It was a pleasure having you with us and thank you for your kind words. We are delighted that you were able to experience what we love to do, which is true hospitality! We will ensure your review is shared with all staff as well as leaders, thank you again for taking the time to share your experience.We hope to see you again in the future, and we wish you more memorable experiences as you continue your travels.Thank you again for choosing us.

Dear Sheila,It was a pleasure having you with us and we are thrilled you enjoyed your stay. We look forward to your return and hope your travels continue to be memorable. Thank you again for choosing us!

Dear Raymundo,Thank you for taking the time to share your experience and participate in the post stay review process! Your feedback is crucial in our success and we hope that your next visit will be a perfect one. We hope to see you again soon, and thank you again for choosing us!

Dear Guest,Thank you for the perfect score! It's wonderful to know that you had such a great experience during your stay. If there's anything we can do to make your next visit even better, please don't hesitate to reach out. We're here to ensure that each stay with us is nothing short of excellent. We look forward to welcoming you back soon!Warm Regards,Hotel Management Team

Dear Albert Frank,Thank you for staying with us recently and we are so happy you had a memorable stay! Thank you for choosing us and we hope to see you again soon!

Dear Mia,Thank you again for staying with us and we are so happy you had a wonderful stay. We hope your travels bring you this way again soon. Safe travels!

Thank you Kimberly! It was a pleasure having you and can't wait until you return. Safe travels and thank you for choosing us!

Dear Guest,We're delighted to receive a perfect score from you! Thank you for your glowing rating. We hope to welcome you back for another exceptional experience in the future!Regards,Hotel Team Management

Dear Valued Guest,Thank you so much for your kind words and for choosing to stay with us. We're thrilled to hear that you had an amazing experience with our staff and that they were able to make your stay memorable through their attentive and friendly service.Your feedback regarding the rooftop amenities is greatly appreciated. While we currently offer a pool on the rooftop, we understand that a hot tub would be a welcomed addition for our guests looking to relax and unwind. We'll certainly take your suggestion into consideration as we continue to enhance our facilities to better meet the needs and preferences of our valued guests like you.We truly value your feedback and are grateful for your positive review. It would be our pleasure to welcome you back for another fantastic stay in the future. Should you have any further suggestions or requests, please don't hesitate to let us know.Warm regards,Hotel Management Team

Dear Guest,Thank you for sharing your wonderful review and rating us 5/5! We are absolutely delighted to hear that you had such a fantastic experience during your stay with us.Our team works hard to ensure that every guest feels welcomed and comfortable, and it's always rewarding to know that our efforts are appreciated.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back to our hotel soon for another excellent experience.Warm regards,Hotel Management Team

Dear Olga, I'm sorry we were unable to provide an upgrade at check-in. We were fully committed in rooms with two beds.

Dear Barbara,We are saddened you did. It enjoy your recent stay with us and would like to have more details if possible. We will be reaching out and hope to hear back soon. Thank you for taking the time to share your recent experience and for choosing us!

Thank you Brett!We were delighted to have you and look forward to your return. Safe travels and thank you again for choosing us!

Maria,Thank you again for staying with us, and we are so happy you had a wonderful stay.Come back soon!

Dear Guest,Thank you for the perfect rating! We're delighted to have exceeded your expectations, and we appreciate your kind words about Alan and our terrace bar. We look forward to your next visit!Regards,Hotel Management Team

We are deeply sorry to hear about your disappointing experience during your recent stay with us. Please accept our sincerest apologies for any inconvenience or discomfort you may have encountered.Your feedback is invaluable to us, and we take it very seriously. We are actively investigating the issues you've raised and taking immediate steps to address them. It is always our goal to provide our guests with a comfortable and enjoyable stay, and we regret that we fell short of your expectations on this occasion.We understand that regaining your trust may take time, but we hope that you will give us another opportunity to provide you with the exceptional service and experience that you deserve.

Dear Juan,It was a pleasure having you and thank you for choosing us! We are thrilled you had a memorable visit and can't wait for your return! Safe travels!

Dear Guest,We apologize for the inconvenience you experienced during your stay. Rest assured, we take your feedback seriously and will address these issues promptly. We'll investigate the additional charges and ensure you receive a clear explanation. We appreciate your insights and hope to have the opportunity to welcome you back in the future for a better experience.Regards,Hotel Management Team

Dear GuestThank you for your positive feedback! We're thrilled to hear that you enjoyed our hotel's convenient location and pleasant surroundings. Providing a comfortable and welcoming environment for our guests is always our top priority. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!RegardsHotel Management

Dear Guest,Thank you for your feedback! We're thrilled to hear that you found our hotel to be very nice and clean, and that you enjoyed the stunning view from our rooftop restaurant, especially of the Hollywood sign.We apologize for any inconvenience you experienced regarding the room cleaning service. Your feedback is valuable to us, and we'll ensure that your concerns are addressed with our team to improve our service for future guests.We hope to welcome you back for another enjoyable stay in the future!Regards,Hotel Management

Dear Gissel,It was a pleasure having you back with us and we are thrilled you enjoyed your 3rd stay! Come back soon and thank you for choosing us!

Dear Sourabh,Thank you for taking the time to share your feedback, and we are so happy you had a memorable experience. We enjoy what we do and are happy you were able to expedite it! Come back soon and thank you for choosing us!

Hello Francisco!We were delighted to have you and are thrilled you had a memorable experience. We hope to see you again soon and thank you for choosing us!

Dear Justin,Thank you for your lovely comments and for choosing us! We are so happy you enjoyed your stay and look forward to your return!

Good day,Our apologies for the experience you had recently. It appears you spoke with one of our operators located off property, and I have reached out to her manager directly to address. Your time is valuable to us and it’s clear we fell short. Please be assured this is not a normal occurrence and will be handled accordingly. Thank you for taking the time to relay this to us, and thank you for choosing us. We certainly hope that upon your next visit, we can exceed your expectations as well as provide service in a timely manner.

Thank you for sharing your experience with us. We're glad to hear you had an okay stay. Your feedback is valuable, and we hope you will reconsider coming back for an even better experience in the future.Thank you again for choosing us!

Dear Cory,It was a pleasure having you with us and we are overjoyed you had a memorable stay! We look forward to seeing you again soon and thank you for choosing us!

Thank you Joy! We were so happy to have you with us and look forward to your return! Safe travels and thank you for choosing us!

Thank you Deirdre!We look forward to your return and are happy you enjoyed your stay. Safe travels!

Dear Simon,Thank you for taking the time to share your experience with us and we hope that upon your next visit, it will be a 5/5 rating! If you have a moment to share some of the issues you encountered during your stay, we would appreciate it.We hope your travels continue to be wonderful and thank you again for choosing us!

Dear George,We are delighted you had a memorable stay and thank you for taking the time to share your experience with us! We hope your travels continue to be excellent and thank you again for choosing us!

Dear Carol,We are delighted you had a memorable stay and thank you for taking the time to share! We hope your travels continue to be memorable and hope to see you again soon.Thank you again for staying with us!

Dear Ryan,We sincerely apologize for the negative experience you had during your stay at our hotel. It deeply concerns us to hear about the issues you encountered with our front desk staff, especially regarding their unfriendliness and lack of professionalism. Rest assured, we take your feedback seriously and will address this matter with our team to ensure that all guests are treated with the utmost courtesy and respect.Regarding the incident with your credit card and the handling of your delivered items, we are truly sorry for any inconvenience or discomfort this may have caused you. Such behavior is unacceptable and does not reflect the standards of service we aim to uphold. We will investigate this further and take appropriate measures to prevent similar incidents from occurring in the future.Additionally, we apologize for any inconvenience caused by the limitations on amenities such as water, towels, and toilet paper. We will review our policies and procedures to ensure that adequate supplies are provided to our guests for a comfortable stay.As for your dining experience at Bar Lis, we regret that you did not receive the level of service and accommodation you expected. We will work with our restaurant staff to improve communication and ensure that all guests are seated in a timely and satisfactory manner.We are glad to hear that you found our housekeeping service to be friendly and that you appreciated the cleanliness of our hotel. However, we understand that these positive aspects do not fully compensate for the shortcomings you experienced.Please accept our sincerest apologies once again, and if there is anything further we can do to address your concerns or regain your trust, please do not hesitate to contact us directly. We truly value your feedback and hope for the opportunity to welcome you back in the future, providing you with the exceptional experience you deserve.Regards,Thompson Hotel

Dear Mr. Anderson,We're delighted to hear that you found our room to your liking and that our staff provided friendly service during your stay. Providing a comfortable and welcoming experience for our guests is our top priority, and we're glad we could meet your expectations. Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future! If there's anything else we can assist you with, please feel free to reach out.Regards,Thompson Hotel

Dear John,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay at our hotel despite the neighborhood's reputation. We strive to provide a safe and comfortable environment for all our guests, and we're glad you found our accommodations to be great. If there's anything we can do to further enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back on your next visit to Hollywood!Regards,Thompson Hotel

Dear Theresa,Thank you for taking the time to provide feedback on your recent stay and we are saddened you didn't enjoy your room accommodations. The Interior Rooms, do not offer any sort of view, however we do have other room type options that can provide this. Should you return, we would recommend Exterior King, City View or Hollywood Hills View as an alternate option. Until then, we wish you all the best and thank you for choosing us.

Dear Dan,Thank you for taking the time to share feedback on your recent stay. You are correct, not every room has a desk, however a mobile one (about the size of an end table) can be delivered upon request. Our apologies for not making this option available. Additionally, thank you for bringing to our attention the noise issues in your room, we will look into this immediately and correct to avoid any future occurrence. We hope to see you again soon, and thank you for choosing us.

Dear Arif,It was a pleasure having you with us and we are ecstatic that you had a memorable stay courtesy of Ms. Green. We will ensure that she is recognized for her efforts and she will appreciate your gratitude. We hope to see you again soon, and thank you for choosing us!

Dear Ariadny,Thank you for staying with us recently and we are delighted you had a great stay! We look forward to seeing you again soon and hope your travels continue to be memorable!

Dear Andrea,We were delighted to have you and even more so that you had a memorable experience. Thank you again for choosing us and we hope to see you soon!