2/10 Hirveä
Meredith
Matkusti kumppanin kanssa
23.6.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
After checking in I went to my room and find hair in the jacuzzi and a roach in the shower. Went to the front desk to ask to request a different room. The guy sent the house cleaner to clean the room while he gave me a new key to a different room. I go to the different room and my key does not open. I go back to the front deck and he says ohh your original room is clean you can go back in. I go back in and guess what! It was not clean. At this point I’m mad, annoyed, and hot! I get a different key for another room. I made sure with the guy in the front desk that the room is a non smoking room. He said yeah no smoking . I go to the new room and guess what! Is Fucken smells like cigarettes! I go back to the front desk and told the guy asked you if it was a non smoking room! It smells really bad! Can you give me back the original room and supplies and I will clean it myself. He said it’s clean it’s clean. I go back in and the roach is done. But the hairs in the Jaccuzi were still there! HORRIBLE CLEANING!!! Spent 30 minutes going back and forward regarding the room with the heat outside of being 95 degrees! Let’s see if they accommodate anything with I check out!
Meredith
Yöpyi 1 yön kesäkuussa 2024