Halvat hotellit - Lounais-New Mexico, New Mexico

”The front desk was great, friendly and super helpful, honestly more helpful than the kiosk. There was a language barrier and at time she did not understand me or I her. She charged me twice after already telling her I paid the booking and then followed up with a refund which could have been prevented if she had listened the first time and I have to wait for me to get my reimbursement back. First room that I booked tv didnt work, so had to change rooms, second room ac went out so had to change...

”We stayed one night and had booked two rooms. In the hotels.com booking I had requested a quiet room and repeated this at check-in. At night I couldn't understand what the terrible noise was every now and then - until I got up and saw it was train traffic as the railroad is very close. Not much sleep. My friend had better luck with the room not facing the railroad. The room itself was good size and otherwise okay, a regular Hampton Inn room.”