Lowes Grove Hotellit

”Clean room but saw a couple of tiny roaches. We got a smoke-free room but the smell of smoke was still very strong. The staff was very nice.”

”While this hotel clearly has the potential to be a nice property, our recent stay was marred by cleanliness and safety issues. Starting with the room, the hotel is under renovation but our room was noticeably dated and not adequately cleaned. Furthermore, the hot water was barely lukewarm We also noted that the first floor consistently smelled of marijuana; fortunately, our room on the third floor was spared. Most concerning, however, was the environment. Our female guest was harassed at the...

”Had an asthma attack as soon as I stepped in the hotel! It’s truly smoked out. We got a non smoking room and it still reeked of smoke. I would not stay there again for free. ”

”The staff was so very kind and helpful. The young lady who checked me in was very efficient and friendly. She made me feel at home. The room was clean, the shower was excellent and the bed comfortable.”

”Clean room; average Hampton Inn stay”

”I was in town for a concert that my daughter was in at Duke University. I booked through Expedia. Nowhere on the hotel's website or in additional details on Expedia is it said that there will be an additional $100 fee for incidentals. I was not prepared to need that and although it caused a bit of frustration, the front desk person was great and understood my frustration. Once the payment was done, the only other complaint I had was that some of the towels were stained with coffee and the tub...

”Great customer service.”

”This place is great except we didn’t have any soap in our soap dispenser or lotion in our lotion dispenser. What happened to the little bar of soap they used to leave at the sink??? Actually, just bring a bar of soap from home! Love the front desk staff. Breakfast is great. Room and bath CLEAN! Very close to Duke Medical Center which is a big plus. Also close to Duke University.”

”Rooms clean and quiet”

”The room was very noisy got no sleep for the three nights would not recommend room 514 to anyone.”

”Everything but the room AC and bed were good. AC was making too loud sound and bed was not comfortable”

”Very easy check in and staff was nice”

”Did like the room”

”Breakfast was good, rooms was spacious and clean”

”Great stay, clean, and serves breakfast.”

”We lived this property. The room was great for a family of 6, pool was clean and great for the kids and the staff was very friendly and helpful. The entire facility was very clean and comfortable. We would be happy to stay again.”

”Great place to stay close to Duke”

”Room was not clean daily and the tube/shower drain was clogged and very slow to drain which causes tube dirt rings. Sheets were not change and towels, had to ask for them almost every night. This has been my worst experience at this holiday inn express. I frequent this location every year but next year it might be worth it to try a different hotel.”