Aula

Arvostelut: Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
3610 Dawn Drive, Lumberton, NC

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 374 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 358 kautta 1000 arvostelua" "
Arvosana 6 - OK. 139 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 67 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 62 kautta 1000 arvostelua" "

8,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Ken

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Old needs to be torn down. Everything in life has a beginning of middle and an end. This hotel is at the end. I’ve been driving for 13 hours. I’ll probably would’ve picked a different hotel but it was the easiest thing to just do it and I thought it was actually. The other comfort inn
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Shiela

Convenient location, our room was a little dated but the king bed was comfortable, bathroom was clean & adequate, location was close to interstate & other restaurants. I would stay here again
Yöpyi 1 yön toukokuussa 2024
April Watson vastasi 20.5.2024
Shiela, we value your feedback and appreciate you taking the time to share your experience with us. We are happy to report that we have scheduled renovations for this year. Please be sure to visit us in the future to enjoy all the updates!

8/10 Hyvä

Michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nothing unique. Very disappointed in the breakfast choices. No eggs, sausage, fruit or yogurt. Only coffee, milk and water to drink. Prefer orange juice since i dont drink coffee. Need to do a much better deal with the menu.
Yöpyi 1 yön toukokuussa 2024
A. Watson vastasi 16.5.2024
Michael, thank you for taking the time to leave us a review. We appreciate your feedback and will be making sure a better variety of breakfast items are available on a daily basis. We hope to see you again soon to exceed your expectations.

6/10 OK

Janelle C

Yöpyi 1 yön toukokuussa 2024
A. Watson vastasi 13.5.2024
Janelle, thank you for taking the time to leave us a review. We value your feedback and look forward to seeing you again and exceeding your expectations.

2/10 Hirveä

Monique

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The one thing good about this property was Erica, the front desk clerk. We had to change rooms due to water damaged walls. The room should have been off market until it was fixed. The next room wasn’t any better. The tub was peeling, wall paper behind toilet was coming off, mini refrigerator didn’t keep cold. The furniture was falling apart and chipping. Please don’t waste your time by getting up for breakfast, it was horrible. After being out all day attending my aunts funeral, housekeeping did NOT clean our room or supply us with clean towels, take our trash out or change our sheets and we had to go to the front desk for more toilet paper & towels. It was very disappointing, as a Choice Privilege Reward member that this property is associated with the program. Property is very out dated.
Yöpyi 2 yötä toukokuussa 2024
Property Management vastasi 7.5.2024
Monique, we appreciate you taking the time to share your experience with us even though your stay was unsatisfactory. Please accept our apologies for the inconveniences this may have caused you. We would like to report that we do have scheduled upcoming renovations. Our guests are most important to us and value all feedback. Be sure to visit us in the future so we can have another opportunity to exceed your expectations and enjoy all the upgrades.

8/10 Hyvä

carlos

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Location
Yöpyi 2 yötä toukokuussa 2024
A. Watson vastasi 7.5.2024
Carlos, thank you for taking the time to leave us a review. We value your feedback and appreciate your business. Hope to see you again soon.

8/10 Hyvä

lily

Yöpyi 1 yön huhtikuussa 2024

2/10 Hirveä

Alejandra

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
A. Watson vastasi 7.5.2024
Alejandra, we are saddened to know that your stay didn't warrant a higher rating. Please give us another opportunity to serve you better in the future. Take care and safe travels.

8/10 Hyvä

Tanika

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everyone was nic
Yöpyi 1 yön toukokuussa 2024
A. Watson vastasi 5.5.2024
We are happy to know that you enjoyed your stay at Comfort Inn & Suites in Lumberton, NC. Thank you for mentioning our wonderful staff.

10/10 Loistava

Erwin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
A. Watson vastasi 1.5.2024
We appreciate you taking the time to share your experience at Comfort Inn & Suites in Lumberton, NC. Thank you for choosing our hotel for your stay.

10/10 Loistava

Thomas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly staff
Yöpyi 1 yön huhtikuussa 2024
A. Watson vastasi 1.5.2024
Thomas thank you for staying with us and taking the time to mention our friendly staff. We hope to see you again soon. Take Care.

8/10 Hyvä

Laura

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We needed a one night stay for our trip from FL to NJ and it was a good deal. It was clean and quiet and mostly comfortable. Could tell it needs some upgrades but we were comfortable and slept well.
Yöpyi 1 yön huhtikuussa 2024
A. Watson vastasi 1.5.2024
Laura, we are happy to know that you enjoyed your stay with us and was able to get a great night's sleep. Traveling on I95 North & South has been a challenge, and we appreciate you choosing Comfort Inn & Suites Lumberton, NC. Be sure to visit us again in the future to enjoy all the upgrades.

2/10 Hirveä

William

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat
From check-in to check-out there was no water in the entire hotel. Nowhere was there a functioning toilet, shower/bath, or sink. Construction outside all night. No advance notice or chance to relocate. This location is independently owned and no refunds via Comfort Inns & Suites or Choice Hotel brands.
Yöpyi 1 yön huhtikuussa 2024
A. Watson vastasi 1.5.2024
We value our guests and take pride in providing them with excellent service. Please except our apologies for any inconvenience this may have caused.

2/10 Hirveä

Richard

Yöpyi 1 yön huhtikuussa 2024
Property Management vastasi 13.5.2024
Thank you for taking the time to rate your stay with us. We are saddened to know that you did not enjoy your stay with us. We apologize for any inconveniences and would like to have another opportunity to serve you and exceed your expectations.

8/10 Hyvä

Kenan

Yöpyi 1 yön huhtikuussa 2024
April Watson vastasi 13.5.2024
Thank you, Kenan, for taking the time to leave us a review. We appreciate you for choosing Comfort Inn & Suites for your lodging needs during your visit to Lumberton, NC.

8/10 Hyvä

Kenan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
A lot of construction going on but a great hotel♥️
Yöpyi 3 yötä huhtikuussa 2024
A. Watson vastasi 24.4.2024
Thank you for mentioning that we are still providing great service during the construction phase on I95. We appreciate your business and would love to see again soon!

10/10 Loistava

Patricia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The picture makes it appear as a tranquil place out of the bustle of many other lodging properties. Comfort Inn and Suites is along very busy roadways, kicking up a lot of dirt. I would have preferred a place set back a bit out of the noise, and would have preferred a place that had something other to look at out of our window than speeding traffic. However the room was clean, and people were very pleasant.
Yöpyi 2 yötä huhtikuussa 2024
A. Watson vastasi 19.4.2024
Thank you for staying with us and taking the time to share your experience. We value your feedback.

10/10 Loistava

Shanna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The beds were comfortable and the breakfast was surprisingly good - especially the biscuits. Staff were friendly and attentive.
Yöpyi 1 yön huhtikuussa 2024
A. Watson vastasi 19.4.2024
Hi Shanna! Thank you for taking the time to share your experience with us of your recent stay at Comfort Inn & Suites in Lumberton, NC. We are delighted to hear that we exceeded your expectations. Be sure to visit us again in the future... We look forward to it!

10/10 Loistava

Gary E

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
A. Watson vastasi 19.4.2024
Thanks Gary, we appreciate you for staying with us and taking the time to leave us a review. See you soon!

10/10 Loistava

Carrie

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Everything was clean and nuce. Bed very comfortable.
Yöpyi 1 yön huhtikuussa 2024
A. Watson vastasi 19.4.2024
Hi Carrie! We are happy to know that you enjoyed your stay with us at Comfort Inn & Suites in Lumberton, NC. We look forward to seeing you again!

10/10 Loistava

Lynda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
great
Yöpyi 1 yön huhtikuussa 2024
A. Watson vastasi 19.4.2024
We are happy to know that everything went well during your stay with us at Comfort Inn & Suites in Lumberton, NC. See you soon, Lynda and thank you for choosing for your lodging needs.

6/10 OK

Walter

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Clean and basic. They listed a fitness center, but there really wasn’t one.
Yöpyi 1 yön huhtikuussa 2024
A. Watson vastasi 19.4.2024
We apologize for the inconvenience of the fitness center not being available during your stay. Your feedback is most important to us and have looked into issue further.

8/10 Hyvä

Theron

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Soft beds, adequate shower facility, clean room, sufficient and good continental breakfast.
Yöpyi 1 yön maaliskuussa 2024
A. Watson vastasi 19.4.2024
Hi Theron, we value your feedback and appreciate you for taking the time to share your experience at Comfort Inn & Suites.

8/10 Hyvä

Jacques

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
très bien pour une nuit
Yöpyi 1 yön huhtikuussa 2024
A. Watson vastasi 19.4.2024
Thank you for taking the time to leave us a review of your stay at Comfort Inn & Suites in Lumberton, NC. We appreciate it and hope to see you again soon.

10/10 Loistava

Kelly, Alexandria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great service!
Yöpyi 1 yön maaliskuussa 2024
A. Watson vastasi 19.4.2024
Kelly thank you for expounding on the great service we provide at Comfort Inn & Suites in Lumberton, NC. We appreciate you for doing so and look forward to seeing you again in the future.

10/10 Loistava

Marilyn

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean property and quiet
Yöpyi 1 yön maaliskuussa 2024
April Watson vastasi 19.4.2024
Thanks Marilyn, we appreciate you taking the time to leave us a review of your recent stay with us. Your feedback is most important to us, and we look forward to being of service to you.

10/10 Loistava

Carmilita

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like the property I will be staying again
Yöpyi 1 yön maaliskuussa 2024
A. Watson vastasi 19.4.2024
We are glad that you liked our location and loyal to the brand. We look forward to seeing you soon!

6/10 OK

James, Burke

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Not what we expected from the other reviews. Broken down and not very clean. Beds were comfortable, however.
Yöpyi 1 yön maaliskuussa 2024
A. Watson vastasi 19.4.2024
We apologize for failing to meet your expectations during your stay.

2/10 Hirveä

Jodi

Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
Electricity went out for 2 hours in the entire hotel. Staff at hotel was really good except at night- they had someone new and wasn’t equipped to handle the situation. It was resolved when another employee came to help but the management shouldn’t leave the hotel in someone’s responsibility that is not capable of handling things - there should be better training. Kudos to Wanda in housekeeping though- wonderful.
Yöpyi 1 yön maaliskuussa 2024
A. Watson vastasi 19.4.2024
Jodi, we appreciate your understanding and apologize for the inconvenience this issue has caused. Your feedback was taken into consideration, and we have made changes our operations to ensure this does not transpire in the future. Thank you for sharing your experience.

4/10 Huono

Amber

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No fitness center , tv not working
Yöpyi 1 yön maaliskuussa 2024
A. Watson vastasi 19.4.2024
We are saddened to hear of the issues you experienced during your stay. Please accept our apologies for the inconvenience caused. We would love another opportunity to exceed your expectations.

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were friendly and helpful. Room was much better than I expected. Instant (almost) hot water. Breakfast was standard fare for nowadays. Only negative i noticed was that the elevator was a little slow. If that's all that was not excellent then I say so what. Will definitely stay here again!
Yöpyi 1 yön maaliskuussa 2024
A. Watson vastasi 19.4.2024
Thank you for taking the time to share your experience with us during your stay at Comfort Inn & Suites in Lumberton, NC. We appreciate your business and are happy to be of service to you again.

10/10 Loistava

Charles

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hallway was a little tired, but my room was great.
Yöpyi 1 yön maaliskuussa 2024
Erika vastasi 22.3.2024
We are looking to begin renovations soon, so we hope you can come back and allow us to provide you with exceptional service in the future!

10/10 Loistava

Francine, Boisbriand

Yöpyi 1 yön maaliskuussa 2024
Property Management vastasi 19.4.2024
Francine, thank you for staying with us and taking the time to leave us a review. It much appreciated.

10/10 Loistava

Patrick

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel récente, propre et abordable avec déjeuner compris.
Yöpyi 1 yön maaliskuussa 2024
Erika vastasi 19.3.2024
We hope you will give us another chance to provide you with excellent service!

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Easy access to entrance from handicap parking
Yöpyi 1 yön maaliskuussa 2024
Erika vastasi 13.3.2024
Thank you for taking time to respond to our online review! We hope to see you again in the future!

2/10 Hirveä

Steven

Matkusti pienten lasten kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
hotel désuet. aurait besoin de travaux d'entretien. on paye via expédia pour choisir nos chambres ex : suites et on se ramasse avec des chambres normales. ne pas se fier à Expédia. hotel sont surévalués j'ai mis 1 étoile pcq je ne pouvais inscrire moins
Yöpyi 1 yön maaliskuussa 2024
A. Watson vastasi 6.3.2024
We are saddened to hear that we did not meet your expectations. Scheduled renovations are in place for this year. Be sure to pay us a visit in the future to enjoy all the upgrades! All the best and Safe travels!

10/10 Loistava

Gary E

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was clean beds was very comfortable
Yöpyi 1 yön maaliskuussa 2024
Comfort Inn & Suites, Lumberton, NC vastasi 4.3.2024
Thank you Gary for your kind review. We appreciate you staying with us and look forward to seeing you again.

10/10 Loistava

elaine

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice area, easy to find. Everything is clean and in good shape.
Yöpyi 1 yön maaliskuussa 2024
A. Watson vastasi 3.3.2024
We are happy that you enjoyed your stay with us. Thank you for choosing Comfort Inn & Suites for your lodging needs. We look forward to seeing you again.

8/10 Hyvä

Becky

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was clean spacious 1st floor. Everyone was nice. Alot of road construction around the hotel butwas still quiet inside.
Yöpyi 1 yön helmikuussa 2024
A. Watson vastasi 1.3.2024
Becky, we appreciate your thoughtful review. Thank you for mentioning the clean spacious rooms that we provide and how the construction didn't hinder or disturb your stay. Be sure to continue to choose Comfort Inn & Suites, Lumberton, NC for your lodging needs.

8/10 Hyvä

Vivian

Yöpyi 1 yön helmikuussa 2024
Erika vastasi 22.3.2024
Thank you for taking the time to respond to our online reviews!

10/10 Loistava

Gary W

Matkusti kumppanin kanssa
Hyvää: Siisteys
Our check-in was fast and she was very courteous. Our room was spacious and very clean. Breakfast was very tasty.
Yöpyi 1 yön helmikuussa 2024
A. Watson vastasi 27.2.2024
Gary, we are happy to know that you thoroughly enjoyed your stay with us at Comfort Inn & Suites, Lumberton, NC. Thank you for mentioning how spacious and clean your room was, the tasty breakfast we serve, and the customer service you experienced during check in. Your review will be shared with staff.

8/10 Hyvä

fat

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
need some upgrade
Yöpyi 1 yön helmikuussa 2024
A. Watson vastasi 26.2.2024
Hi, we appreciate your business and feedback. Renovations are scheduled so please be sure to visit us in the future to enjoy all the updates!

10/10 Loistava

Craig

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a good stay
Yöpyi 1 yön helmikuussa 2024
A. Watson vastasi 26.2.2024
Craig, we appreciate you staying with us and taking the time to leave us a great review. Please continue to choose Comfort Inn & Suites, Lumberton, NC for your lodging needs.

2/10 Hirveä

Jaclyn A

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Found a cockroach in the bathroom upon arrival. I let the front desk know and they couldn’t care less. Room was very dated and dirty.
Yöpyi 1 yön helmikuussa 2024
A. Watson vastasi 25.2.2024
We are saddened that your experience was not up to par to our brand standards. Your feedback helps us better serve our guests and I ensure you that this issue has been communicated to property management. Please accept our apology for any inconvenience this may have caused.

8/10 Hyvä

Ross

It’s perfectly fine for an overnight stay. Comfortable bed. Good shower. Typical breakfast. Great price.
Yöpyi 1 yön helmikuussa 2024
A. Watson vastasi 2.3.2024
Ross, we appreciate you mentioning all the key points of our hospitality. Thank you for choosing Comfort Inn & Suites, Lumberton, NC for your stay.

6/10 OK

Steven

Hyvää: Siisteys ja henkilökunta ja palvelu
In comparison to other Confort Inn properties I have stayed at I would say this was about average. The room was clean enough although it did show some age. The breakfast was lackluster at best. The staff was very friendly. the property itself was situated in an area that was under construction so that took away from the experience.
Yöpyi 1 yön helmikuussa 2024
April Watson vastasi 19.2.2024
Steven, we appreciate you taking the time to leave us a detailed review. We are happy to make you aware of scheduled renovations to the hotel. So please be sure stay with us again in the future to enjoy all the upgrades... we'll be looking forward to it!

6/10 OK

Daniel

Took 10 minutes for anyone to appear at the from t desk. Hallways had a weird smell.
Yöpyi 1 yön helmikuussa 2024
April Watson vastasi 19.2.2024
Hi Daniel, we apologize for the delayed check in. We appreciate your business and ensure this will not occur again. Thank you and see you again soon!

8/10 Hyvä

Michel

Hyvää: Siisteys ja henkilökunta ja palvelu
Ce n est pas une jeunesse mais très confortable et propre
Yöpyi 1 yön helmikuussa 2024
April Watson vastasi 19.2.2024
Merci d'avoir pris le temps de mentionner leconfort, Comfort Inn & Suites, offrent. J'espère te revoir bientôt!

10/10 Loistava

Randy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very friendly staff and great service.
Yöpyi 1 yön helmikuussa 2024
April Watson vastasi 19.2.2024
Hi Randy! We appreciate you choosing Comfort Inn & Suites for your lodging needs. Thank your for taking the time to mention what great service we provide.

10/10 Loistava

Karen

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Property Management vastasi 19.2.2024
Karen, we are happy to know that you enjoyed your stay at Comfort Inn & Suites. Thank you & hope to see you again soon.