Best Western – Luoteis-Austin, Austin

”The people that checked in directly after us immediately checked back out because they had bedbugs in their room. We looked all over for bedbugs, and did not see any in our room, but we could see daylight out of the crack between the door to the outside and the door frame. The bed flipped up, kind of like a hideaway couch. Anytime you laid your head back too quickly on the pillow the legs of the bed at the bottom of the bed came off the ground. I am not overweight so that was not the issue. They...

”My husband and I spent the weekend in Taylor, Texas. First of all, I have to say that it was hard finding a room due to a Texas Longhorns football game coupled with a Formula One race. So we settled for the Best Western in Taylor. What would normally be an $85.00 room turned into $179 a night. I can understand that, too, but what I cannot understand is that the room, although clean, had a smell that was not at all inviting. When my husband asked about it, he was told that the air conditioning...