La Quinta Inn & Suites – Luoteis-Austin, Austin

”Nice remodeled room. Friendly and helpful security staff at night. Morning staff were occupying tables in the breakfast area while waiting for their shift to start, forcing guests to eat standing up. Old facilities.”

”Multiple guests smoking Marijuana at every exit door I had to go through instead of designated smoking area. Saturday morning's shuttle driver went above and beyond any other service/employee I encountered both syays this week. As was Monday night's shuttle driver who also checked me in for Friday night's reservation. Day front desk staff again speaks to me and guests on the phone as if we are inconveniencing her. CS is hard but do not usw your CS professional voice on the phone then when you...

”Loved the room layout. Great for families with children ”

”The staff was very helpful and kind, rooms were clean I loved the door from the room to the court yard. ”

”Hotel was under renovations, that was not communicated previously. They had no breakfast which was included. The entire property smelled like paint and once in the room there was no toilet paper, tried calling the front desk but the phones didnt work. A lot of guests were unpleased and the staff was not very helpful”

”Room was clean that was about the only good thing I can say about this place. Staff was barely helpful. Cleaning staff was rude and loud. At check in was handed my room key and that was all. Wasn’t told my room number, floor I was on or what side of hotel room was on. As I was walking away was told the breakfast hours and that was it. Elevators have two doors. One door is guests, while “rear door” opens on the first floor to cleaning staff/laundry room area. On several occasions guest and...

”There was a pair of used panties left hung up behind the bathroom door. I dog was allowed to roam the hallway without a leash. Hair was left on the floor of my room. The breakfast was not good. The fruit was brown. The waffle mix tasted old. ”