2/10 Hirveä
Tarkistettu asiakas
9.6.2019
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I did not stay at the hotel and requested for a refund. I have written to Expedia about this but nothing is been done.
I went to the property to check in and was given a room full of dust, with brown water coming from the taps. The water had a strong smell and the tap in the tab bath could not work. I reported the issue to staff and asked if it's possible to get a refund as I could not stay in a room where water was a problem. I was told a refund is not easy & has to be done through Expedia. A male staff mentioned that the room might be like that as it had not been used in a while. I was given another room which was slightly better than the first but again the beddings & towels had yellow stains. I tried to go have a shower & wanted to use the toilet but the toilet had poo in it. I started looking for a different place to stay in on the day but since I had already paid tried nomads court in mass media but again the room was not too nice. Noticed a left over glass of juice. So found an alternative place.
Tarkistettu asiakas
Yöpyi 3 yötä kesäkuussa 2019