Lutong Hotellit

”there was no one there! i waited for 4 hours then went to another hotel”

”Staff are extremely welcoming and helpful. Rooms are lovely - clean and spacious, perfect crisp sheets and soft towels! Pool is large enough for swimming whilst others are playing games. Good vegan choices - and chef was helpful in finding/recommending options. Convenient for the airport and Miri centre by Grab. ”

”Their service was brilliant , I had troubles when I was booking and selected the wrong dates They assisted me regardless and help accommodate to my stay ”

”The room was filthy, the area was horrific and the city was boring as hell.”

”Nothing good to say except there is some restaurant nearby. No cleaning, no safety box!! Staff ordered us a taxi the morning we were leaving without asking us first. Felt very much like scammed after that happened. Night before we left, we just talked about leaving by taxi next morning 7am, NOT asked them to order taxi (cause we had Grab-application). Then in the morning 7am staff member is knocking our door and says he ordered us taxi and it's waiting us. As confused tourists we were stupid...

”Two sets of stairs to climb with suitcases to reach room entrance ”

”My stay at the Hotel was excellent, my room was nice and clean, Breakfast had a Great selection. I also found the Staff to be very Friendly and Helpful. I will be back to stay again someday. Thank you Mecure Miri City Centre Team ”

”Staff super nice and helpful, location is ideal in Miri, bed is comfortable. That said, the hotel shows his age and would need refurbishing urgently, especially the bathrooms. I was assigned a room that I did not like at first, but thankfully they were kind enough to give me a better looking one and it turned out to be quiet and comfortable. ”

”Great place to stay ”

”CLEAN ROOM...VERY HELPFUL STAFF...GOOD CENTRAL LOCATION...”

”Very limited choice for breakfast meal. Staffs need training on customer service. ”

”Good: Friendly staffs, Running reliable hot showers, nice interior design, bed comfort was good/average, great location next to mall & restaurants, bottled water & towels were provided, no curfews 24-7. Bad: Almost all rooms have no windows (& this was not mentioned in room description), toilet bowl & shower walls needs proper scrubbing, smart TV remote was not functioning, no toiletaries (no soap, shampoo etc). Theres Mosquito... dont know how it went inside despite the room having no...