Luxemburg Hotellit

”Avant tout, la vue depuis la terrasse est magnifique. Mais, toutes les chambres n'y ont pas droit. Une d'entre elles est sur le parking avec une fenêtre minuscule, très décevante. Lors de mes échanges sur le tchat, la personne en charge a fait preuve de beaucoup de sarcasme et n'a apporté aucune compréhension réelle à ma déception. Ensuite, la décoration de la chambre est en décalage par rapport à l'extérieur de l'hôtel, qui est très beau, mais surtout, la propreté de la chambre était OK mais...

”The staff were very nice. Breakfast was fabulous. Place well kept.”

”Hotel desk was on second floor, 1st was like a basement, multiful Humidifiers were in hallways, probably trying to stop a mold problem. The toilet in my room would not flush, the handle when tried didn't move, was afraid I would break the handle off, so I had to tank the tank cover off to lift flusher manually. The shower had loose missing paint at the top where there might have been some trim missing that had covered the flaking paint. The shower curtain must have been broken off sometime in...

”The room had ants on the walls, windows, and floor. And it stank.”

”Requested an early check in a day in advance. Was told 1:30 "would not be a problem" and room was not ready until 3:30. Breakfast area could not accommodate the number of guests there. Shower drain was plugged, left you in inches of standing water.”

”Hot tub was not heating and did not get hot until an hour before they close the pool area. Found food left from a previous guest in our room. Strange smell in hallway. And there was mold on the wall in the bathroom in our room.”

”We don’t have hot water the second day. Otherwise the rooms are very clean.”