Lyons Hotellit

”Everything was great but I wish I had a closet”

”Although the staff members (front desk and cleaning crew) were very nice, the hotel was not worth the money. -Breakfast ended at 10am, they refused to put any food out and it was only 9:20am with a full line of people waiting. -ice machine was broken - laundry room was not operable - the bathroom door wouldn’t close - the room door got stuck multiple times - cigarette burn and stain on the bedding - pool was dirty (pump was off) - the landline to the front desk was not working”

”The only problem we had was the indoor pool was too cold to swim. We tried but it was way over the top. I wasn’t expecting such a drastic temperature. We were very disappointed.”

”Great place to stay if you’re going to Crystal caverns”

”Couldn’t have had a better one night stay. Friendly people & peaceful.”

”When we got there the elevator was out of service which we were not told about until after we checked in. With 5 prosthetics in my body that was not good. I had also called two weeks in advance asking for a bottom floor room also close to an exit for our dog. The woman who checked us in was also the same woman I had spoken too weeks before (3/times) put us on the 2nd floor opposite side of the building of the doggy area. After begging with her how not happy we were with our accommodations. She...

”My only complaint is that i didn’t see the emails with the door code, so when i went there, i knocked on the door and waited a bit - no one was at the property. Then for some reason i checked my email while i was waiting and saw the note with the code. It’s not a big deal, but confusing ”

”The gardens are spectacular, getting better every year.”

”No complaints!”

”Excellent”

”Rooms were nice”

”Clean and comfortable. I especially liked the choice of pillows. The pool and hot tub were great too.”

”Staff very helpful and friendly!!! Very clean rooms. Would definitely stay here again.”

”Rooms were pretty clean. Check-in staff was working on several clients (including phone clients) at the same time while checking in a few of us waiting at the desk.The breakfast was good and offered a great variety. Maybe a greater variety of fruits could be added. The breakfast staff was very pleasant. Parking was a little dicey as we came in late one night. Check out was very quickly as I had already pre-paid online. I would stay here again.”

”No wifi, tv, coffee, breakfast, etc. Room was fairly clean, but needed to be updated. Great location for getting on and off I-78.”

”hotel was outdated & noisy people loud in front of the hotel lobby smoking; room very outdated & had roaches no washcloths shower head busted luckily it was only a short two day stay”

”We stayed for five nights, the room was fine. However don't ask the housekeeping staff to get you anything. I assume it was the manager told me if you need anything you go through me not the housekeeping staff. Needless to say that was the only one day we got clean towels and our trash emptied. The housekeeping staff was very pleasant. In all the other front desk employees were also Pleasant”

”Few people tell me about a lot of complaints of the service before I decided to stay there, but that was the closest at the moment and it’s not a very nice place to stay or sleep…”

”2 different rooms smell like smoke and lockeds were broken”