Asunnot – Mackay

”Was a nice place to stay would stay again. Nice pool and spa tidy room.”

”The online experience was so easy and when I realised that I'd submitted the wrong date it wasn't a problem to change”

”Unfortunately we were not impressed with our stay in the unit. The state of the apartment was quite poor - Room smelt of mould / musky for the last 5 days we had to go purchase room air fresheners to help combat this. The carpet felt like it had been flooded previously & overall the unit did not feel clean or hygienic. On arrival key after key collection the key did not work on the room door, however opened the room next to it? I tried contacting Airtrip twice using the contact number supplied...

”Great spot ”

”When we got there fridge wouldnot close because of so much ice...not defosted. Toilet leaked. Hand rail fell off wall. No towels in one room. I had to get onto air trip to organise for repairs. Had to take photos and send.. all the repairs took half our stay to complete. I had to defrost fridge In our room The staff at oaks helped us with towels even though it was not their responsibility. Plus I was not happy booking through stayz and then a 3rd party appeared. Wont be booking withstayz again.”

”Room smelt moldy, bathroom could use a good scrub and bleach! Location good, Hotel was hostile towards Airtrip customers. I did not like using key box and at night as area was not lit.”