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Arvostelut: Alara Motor Inn

3.5 out of 5
Alara Motor Inn
52 Nebo Road, West Mackay, QLD

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 200 kautta 346 arvostelua" "
Arvosana 8 - Hyvä. 122 kautta 346 arvostelua" "
Arvosana 6 - OK. 20 kautta 346 arvostelua" "
Arvosana 4 - Huono. 2 kautta 346 arvostelua" "
Arvosana 2 - Hirveä. 2 kautta 346 arvostelua" "

9,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Georgy

Yöpyi 1 yön huhtikuussa 2024
Management :) vastasi 5.4.2024
Thank you!

10/10 Loistava

Florentino

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good place to stay
Stay was ok
Yöpyi 3 yötä helmikuussa 2024
Management :) vastasi 28.2.2024
Thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay with and hope to see you again

10/10 Loistava

Lisa

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, great restaurant, affordable
Yöpyi 7 yötä helmikuussa 2024
Management :) vastasi 17.2.2024
Thank you for taking the time to leave us your lovely review. We are happy that you enjoyed your stay and we hope to welcome you back on your next trip to Mackay

8/10 Hyvä

Kim

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good parking outside rooms
Management :) vastasi 9.2.2024
Thank you for taking the time to leave such a lovely review. We are so pleased that you enjoyed your stay and we hope to see you again

10/10 Loistava

Benjamin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
happy customers
myself, my partner and my pooch stayed for the night and everything was perfect. best dog friendly accommodation we have experienced. thank you!
Yöpyi 1 yön tammikuussa 2024
Management :) vastasi 31.1.2024
Thank you for taking the time to leave us a review. We are so pleased that you and your furry friend enjoyed your stay. Hopefully we will see you again when you are next in Mackay

10/10 Loistava

Susan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Management :) vastasi 26.1.2024
Thank you!

10/10 Loistava

Dale

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Great staff pool was good however would have liked to have had the full menu at the restaurant.
Yöpyi 1 yön tammikuussa 2024
Management :) vastasi 19.1.2024
Thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay with and hope to see you again

10/10 Loistava

Cameron

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice large parking area, rooms were quiet and well kept.
Yöpyi 6 yötä joulukuussa 2023
Management :) vastasi 19.1.2024
Thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay with and hope to see you again

8/10 Hyvä

Brett

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely place, nice pool, friendly staff.
Yöpyi 1 yön joulukuussa 2023
Management :) vastasi 19.1.2024
Thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay with and hope to see you again

2/10 Hirveä

Allan

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Management vastasi 5.12.2023
Not sure why you have negatively reviewed us as you cancelled your booking and didn't actually stay?

8/10 Hyvä

Rob

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and clean, quiet, friendly staff
Yöpyi 1 yön joulukuussa 2023
Management :) vastasi 5.12.2023
Thank you for taking the time to leave us your kind review. We are happy to hear that you enjoyed your stay with us.

10/10 Loistava

Jason

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff that were very accommodating for our requests. Clean rooms, pet friendly with a long strip of grass just behind the rooms for the dogs to run and investigate. Free washing machine was a nice surprise too. Definitely stay again when we pass through Mackay again.
Yöpyi 1 yön marraskuussa 2023
Management :) vastasi 5.12.2023
Thank you for your lovely review! We are so happy to hear that you enjoyed your stay with us as our whole team takes a lot of pride in what we do. We all look forward to seeing you again on your next trip through Mackay

8/10 Hyvä

Howard, Highgate

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Convenient location; clean and good parking.
Yöpyi 1 yön marraskuussa 2023
Management :) vastasi 23.11.2023
Thank you for taking the time to leave such a lovely review. We are so pleased that you enjoyed your stay and we hope to see you again

8/10 Hyvä

Colin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice motel with good amenities. Just saying, a full length mirror would be great, especially for those of us attending a special event.
Yöpyi 1 yön marraskuussa 2023
Management :) vastasi 18.11.2023
Thank you for your review

8/10 Hyvä

Mark

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Management :) vastasi 12.11.2023
Thank you

10/10 Loistava

Kellie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Management :) vastasi 4.11.2023
Thank you

10/10 Loistava

Tony

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Shall return
Well located, friendly staff. Very clean. Highly recommend.
Yöpyi 1 yön lokakuussa 2023
Management :) vastasi 3.11.2023
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your time with us and hope to see you again

10/10 Loistava

Nathan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä lokakuussa 2023
Management :) vastasi 3.11.2023
Thank you!

8/10 Hyvä

Isabella

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Gute Unterkunft für 1 oder 2 Tage. Sehr freundliches und hilfsbereites Personal. Das Restaurant Jimmy D's hat sehr gutes Essen vor Ort oder als room service.
Yöpyi 2 yötä lokakuussa 2023
Management :) vastasi 26.10.2023
Thank you for your lovely review. We are so pleased you enjoyed your stay with us and eating from our restaurant

10/10 Loistava

Carl

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very Clean, Spacious and Comfortable Room. Only concern was the Open Shower over a Corner Bath with No Rails for Support while Showering. Very Happy with Room.
Yöpyi 3 yötä lokakuussa 2023
Management :) vastasi 21.10.2023
We are delighted to hear that you had a wonderful experience overall. Your feedback about shower rails is duly noted, and we appreciate your input. We strive to improve our facilities and provide a more enjoyable stay for our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Loistava

Kaz

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
From the booking to the reception to the stay and checkout everything was seamless and professional. The room was very clean, comfortable and dog friendly. This property has now become our motel to stay at as we travel back and forth to Far North Queensland. 10 out of 10 👍
Yöpyi 1 yön lokakuussa 2023
Management :) vastasi 11.10.2023
Thank you for your taking the time to leave us a review. We are so happy to hear that you enjoyed your stay with us and we look forward to welcoming you back on your next trip to Makcay

10/10 Loistava

Tara

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very well set up. Great price.
Yöpyi 1 yön syyskuussa 2023
Management :) vastasi 11.10.2023
Thank you for your taking the time to leave us a review. We are so pleased that you enjoyed your stay with us

10/10 Loistava

Glen

Matkusti lemmikkien kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I enjoyed staying at the accomodation but I am wondering why I payed $139 for the room and then an extra $150 for something else. Quite expensive for one night. I thought the room would only cost $139 as advertised.
Yöpyi 1 yön syyskuussa 2023
Management :) vastasi 3.10.2023
Thank you for your feedback and we are happy that we could resolve this issue

8/10 Hyvä

Tracey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great team easy to deal with. Meals nice and quick to room service. Pet friendly!!
Yöpyi 1 yön syyskuussa 2023
Management :) vastasi 25.9.2023
Thank you for taking the time to leave us your review. We are so pleased that you enjoyed your stay with us and we hope to see you again

10/10 Loistava

Shanna

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Comfortable pillows, dog friendly, cutlery and microwave in the room
Yöpyi 1 yön syyskuussa 2023
Management :) vastasi 19.9.2023
Thank you for taking the time to leave us your feedback. We are happy to hear that you enjoyed your stay and hope to see you again in the future

10/10 Loistava

Bernadette

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
We booked a Pet Friendly room it was co-ordinated very well. Excellent Service staff were friendly and helpful. Room was clean, comfortable. Only negative was we wanted to wash the dishes we used but no dishwashing liquid or tea towel. A very small detail I am sure they wanted us to leave them. A big thank you to the staff we dealt with they went above and beyond to make us comfortable.
Yöpyi 1 yön syyskuussa 2023
Management :) vastasi 19.9.2023
Thank you so very much for your lovely review. We are so pleased that you enjoyed your stay and we hope to see you again

8/10 Hyvä

Guy

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good solid motel with great staff and a much better than average restaurant. Some other review said the bed was too soft I'd say it was a little too firm - so subjective. A pleasure to have room service at end of a long day. I''ll be staying again.
Management :) vastasi 19.9.2023
Thank you for taking the time to leave us a review. We are so pleased to hear that you enjoyed your stay and look forward to seeing you again soon

10/10 Loistava

Amy

Matkusti lemmikkien kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing pet friendly accomodation. Very clean and smells lovely when you walk in. Staff so helpful. I loved seeing a doggy bed bowl and treats in the room such an adorable touch. Will definitely be back.
Yöpyi 1 yön syyskuussa 2023
Management :) vastasi 13.9.2023
Thank you for taking the time to leave us such a kind review. We take great pride in the presentation of our motel and want all our guests to feel welcome and comfortable so we are so happy to hear that you enjoyed your stay. Hope to see you again soon!

8/10 Hyvä

Janine

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very pleasant stay room was big & nice with an upgrade to a king room. The Bed was a bit too soft for us though but other than that it was value for money.
Yöpyi 1 yön syyskuussa 2023
Management :) vastasi 9.9.2023
Thank you for taking the time to leave us a review. We are so happy that you enjoyed your stay and hopefully we see you again soon

10/10 Loistava

Yvonne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and comfortable great space
Yöpyi 2 yötä elokuussa 2023
Management :) vastasi 6.9.2023
Thank you for your review, we are so pleased to hear that you enjoyed your stay with us and hope to see you again when you are next in Mackay

10/10 Loistava

Marlene

Yöpyi 8 yötä helmikuussa 2023
Management vastasi 24.8.2023
Thank you :)

8/10 Hyvä

Judith

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023
Denise vastasi 15.7.2023
Hi Judith,Thank you for your review and I am very pleased that you enjoyed your stay with us and hope to see you again when you visit Mackay.Kind RegardsDenise

10/10 Loistava

Maria Christina

Matkusti lemmikkien kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I like that it is very cozy and friendly for me and son and my dog.
Yöpyi 2 yötä heinäkuussa 2023
Zahli vastasi 14.7.2023
Hello Maria, we are very glad you all enjoyed your stay and we hope to see you again next time you are in Mackay.Thank you, Zahli & The Alara Team :)

10/10 Loistava

Rachel

Yöpyi 1 yön kesäkuussa 2023
Denise vastasi 24.6.2023
Thank you, Rachel we are very happy that you enjoyed you stay with us and hope to see you again.Kind RegardsDenise

10/10 Loistava

Robyn

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2023
Zahli vastasi 24.5.2023
Hello Robyn, thank you for the review.

10/10 Loistava

Jillian

Matkusti lemmikkien kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing staff. Our dogs were welcomed. Food at restaurant was so so good. Can't fault this place. Will definitely stay here again and will definitely tell everyone how good it's.
Yöpyi 1 yön huhtikuussa 2023
Zahli vastasi 23.4.2023
Hello Jillian, thank you for your amazing review. We are super glad you enjoyed your stay and we hope to see you again next time you are in Mackay :)Thank you, Zahli & The Alara Team

10/10 Loistava

Brigitta

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room service was exceptional, food was fantastic, even our puppy received a treat. The room was very clean. Management and staff super friendly. Easy walk to the botanical gardens to stretch the legs, which we needed after a long drive in the car.
Yöpyi 1 yön huhtikuussa 2023
Kassie vastasi 13.4.2023
Hello Brigitta,Thank you so much for your great review. We are glad you enjoyed your stay and hope to see you again next time you are in Mackay. Kind regards, The Alara Team :)

10/10 Loistava

Sophie

Matkusti lemmikkien kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were incredibly friendly, check in and out was easy and I’m so glad it was pet friendly. Highly recommend!
Yöpyi 1 yön huhtikuussa 2023
Kassie vastasi 13.4.2023
Hi Sophie,Thank you so much for your great review. We are glad you enjoyed your stay and hope to see you again next time you are in Mackay. Kind regards, The Alara Team :)

10/10 Loistava

Thomas

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
From the personalised doggy chew gift, to the high quality room amenities and sheets/beds, Alara is quite simply one of the best Motor Inns we have stayed in. The pool was a welcomed oasis after the six hour journey as was the fact the room had been pre-cooling for us. The biscuits to go with our tea and coffee were absolutely delicious. This will be our one and only choice for accommodation whenever we pass through Mackay again.
Yöpyi 1 yön huhtikuussa 2023
Kassie vastasi 13.4.2023
Hello Thomas, Thank you so much for your Fantastic review. We are glad you enjoyed your stay and hope to see you again next time you are in Mackay. Kind regards, The Alara Team :)

10/10 Loistava

Geoffrey, Wallan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2023
Kassie vastasi 13.4.2023
Hi Geoffrey,Thank you for the wonderful review, hope to see you again.Kind regardsAlara Team

8/10 Hyvä

Mark Emma

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Comfy bed, very clean, great water pressure, pet friendly
Yöpyi 1 yön maaliskuussa 2023
Kassie vastasi 4.4.2023
Mark and Emma,Thank you for your lovely review, look forward to you staying with us again.

10/10 Loistava

Luke

Matkusti lemmikkien kanssa, Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We staued in a pet friendly room, and the staff were absolute amazing with our dogs and accommodated needs required. Thank you. We will definitely stay again.
Yöpyi 1 yön helmikuussa 2023
Robyn vastasi 27.2.2023
Hi Luke, we are so very glad that you enjoyed your stay with us! Thank you for your wonderful review and we hope to see you again if you are travelling back through Mackay. Robyn on behalf of the Alara Team

10/10 Loistava

Rita, Etobicoke

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very welcoming reception, made us feel right at home. Room spacious and very clean…
Yöpyi 1 yön helmikuussa 2023
The Team at Alara vastasi 20.2.2023
Thank you so much for your review Rita. We love it when guests tell others about their experience at Alara.Safe travels. team Alara : )

10/10 Loistava

David

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location, friendly staff. Kids had fun in the pool.
Yöpyi 2 yötä helmikuussa 2023
Team Alara vastasi 9.2.2023
Thank you kindly David for your review. We appreciate the time you have taken to tell others about your experience here. Safe Travels, the team at Alara

6/10 OK

Mathew

Matkusti lemmikkien kanssa
I booked this room specifically on the basis that it was pet friendly however this was not the case and I had to ring around to see if someone would take my pet in for the night. The property manager was lovely and apologetic about the fact that there were no more pet friendly rooms available but I wasn't happy with that outcome because I had paid for a room that was pet friendly. The room was booked during the time that there was an extreme weather event in QLD so I only used it for a couple of hours and then decided to head onwards to my destination because the motel would not accommodate my pet. The property manager wasn't keen on a refund but I instead asked her to give the room to someone else who was desperate for accommodation in such horrible weather which she wasn't keen to do either. I would not stay at the this place again.
Yöpyi 1 yön tammikuussa 2023
Narelle Hetherington (manger) vastasi 20.1.2023
Thank you for your review Matthew. We have started the process with Expedia (wotif) to have non-pet added into the room title so that people will be under no assumption as to the type of room chosen and paid for at the time of booking. The amenities had been used during your stay making in not possible to re-book or refund this room as cleaners do not live on site. You were given the choice on arrival to cancel your stay with us, which you declined. We are glad you made it through the flood water and wish you well. Kindest Regards Narelle Hetherington (manager)

10/10 Loistava

Aaron

Yöpyi 1 yön tammikuussa 2023
Zahli vastasi 18.1.2023
Hello Aaron, thank you for your amazing review. We are very glad you enjoyed your stay and hope to see you again next time you are in Mackay. Thank you, Zahli & The Team at Alara

10/10 Loistava

Susan

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We appreciete very much that a room was made available for us with our 2 small dogs. When we booked the pet friendly Motel, there was no option to select pet or no pet. So we assume all was good with pets. The managers were so helpful. The room was great. Comfortable bed and pillows. Nice bathroom and shower. Highly recommend this Motel.
The Team at Alara vastasi 12.1.2023
Thank you so much for your review. Safe travels from the team @ Allara

10/10 Loistava

Narelle

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
The Team at Alara vastasi 12.1.2023
Thank you for your reviewSafe travels

10/10 Loistava

Megan

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
In the last two properties we stayed at we moved the beds so our son wouldn’t fall out of the bed and under the beds were filthy in both units
The Team at Alara vastasi 12.1.2023
We apologies for not responding earlier Megan and that you appreciated that under our beds was clean. Safe travels

10/10 Loistava

mark, Mount Sheridan

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pet friendly room was very clean & fresh smelling. We would stay there again with pup.
Yöpyi 1 yön joulukuussa 2022
Zahli vastasi 17.12.2022
Hello Mark, Thank you for your lovely review. We are glad you enjoyed your stay and hope to see you again next time you are in Mackay. Kind Regards, The Alara Team.