2/10
The room wasn’t ready when we arrived an hour past check in time. Offered a waterfront room as an upgrade, and the bathroom was found to be in poor condition to the point we did not want to stay. When we approached the office staff and a manager, they were extremely rude and unapologetic. Any type of refund was refused, all that was offered was a move to the room originally reserved.
Kate
Yöpyi 3 yötä kesäkuussa 2025