Never been to Madeira before, decided to give it a try. This place was nice and central to where we wanted to go, and as it turned out, a pleasant spot.
I had booked mountain view room, but what we got was a huge room (Room 218), above the entrance area, with 2 small windows at the side of the room, overlooking the entrance steps, and a frosted glass partition above reception itself. The view was not good, the room a bit dark. We did try for an upgrade but the place was fully booked. As it happens, we were hardly in there apart from sleeping so it wasn't too big an issue in the end.
Comfortable enough, with large patio areas and sea views at the back where all the balconies were situated. The patios were on multiple layers down to the sea with plenty of loungers etc.
However, the areas themselves were looking shabby, rusted guard rails, stained and worn loungers, the place needs a face lift.
There was a gym, quite well equipped, and saunas and jacuzzi with pools.
Breakfast was self service and plentiful, although it did get crowded and the food toward the end of the week bland.
Plenty of bars nearby, some excellent eating. There is also a free shuttle bus to Funchal, but you must book to get a place.
This place was a 5 star RCI resort, but no longer.
Still well worth a visit and I would return.
