Sisäuima-allas, 2 ulkouima-allasta, aurinkovarjoja, aurinkotuoleja

Arvostelut: Saccharum Resort

5 out of 5
Saccharum Resort
Rua Serra de Água, 1, Calheta

Arvostelut

9,4

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 528 kautta 718 arvostelua" "
Arvosana 8 - Hyvä. 161 kautta 718 arvostelua" "
Arvosana 6 - OK. 22 kautta 718 arvostelua" "
Arvosana 4 - Huono. 4 kautta 718 arvostelua" "
Arvosana 2 - Hirveä. 3 kautta 718 arvostelua" "

9,8/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,6/10

Palvelut/mukavuudet

9,6/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wonderful stay at Savoy Saccharum
Yöpyi 7 yötä joulukuussa 2018
Ricardo Nascimento vastasi 10.1.2019
Dear Guest, Thank you for taking your time to write a review regarding the Savoy Saccharum Resort & Spa. We hope you had enjoyed all aspects of your stay with us. It will be an honour to welcome you back in a near future for another experience, With our warmest regards and “muito obrigado”, Ricardo Nascimento Hotel Manager

10/10 Loistava

Kristiina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loistava aamiainen ja ihanat uima-altaat. Näköala merelle kruunaa kaiken.
Yöpyi 7 yötä joulukuussa 2018
Ricardo Nascimento vastasi 1.1.2019
Dear Guest, Thank you for taking the time to write a review following your recent stay with us at the Savoy Saccharum Resort & Spa. We were pleased to hear that you had an wonderful holiday with us. We will happily share your kind comments with the entire team. We do look forward to be of service to you on many more occasions. With warm regards and Muito Obrigado. Ricardo Nascimento Hotel Manager

8/10 Hyvä

Annika

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is a beautiful hotel, whereas it is really dark inside, also in the room (except of course when artificial light is switched on). Staff in general was not super friendly, with the exception of reception and the lady making the eggs. It was a clean hotel with high safety, wifi was fast it has a taste of luxury and a high service level. I didnt like the breakfast after 10 am as it looked super messy at around that time. They have a nice outdoor pool, are very close to the harbour and have a shuttle to Funchal (at extra fee).
Yöpyi 6 yötä toukokuussa 2024
BT vastasi 22.5.2024
Dear Mrs. Annika,Greetings from sunny Calheta!First, we would like to thank you for your review regarding your recent stay at our Saccharum hotel!We were pleased to hear that overall you enjoyed your stay.We would like to clarify that our team is young and in constant training, so that we are able to provide an unfoggetable experience whilst with us.Our hotel is really special because we are connected to the sugar cane theme. For this reason all our facility names, decoration and design are all connected to it.Nevertheless, we appreciate your honest feedback, and we will share with our tema to improve it.We hope to have the pleasure to host you again in our hotel for another "Saccharum experience"!Warmest regards,Bruno TelesHotel Manager

10/10 Loistava

Sébastien

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Je recommande.
Yöpyi 5 yötä huhtikuussa 2024
Saccharum hotel vastasi 18.5.2024
Cher Monsieur Sebastien, Salutations de Calheta !Merci d'avoir choisi l'hôtel Saccharum et pour votre merveilleuse critique de votre récent séjour.Nous sommes heureux de savoir que vous avez passé un excellent séjour et que vous avez apprécié nos services.Nous nous réjouissons d'avoir le plaisir de vous accueillir à l'avenir pour une nouvelle "Saccharum Experience".Cordialement, Bruno TelesDirecteur de l'hôtel

10/10 Loistava

Irene

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Saccharum hotel is a really special place. It is a small paradise that has an infinity pool with an ocean view, amazing gardens, indoor pool, great staff, and really restaurants with amazing views of the ocean. It is located very close to Calheta sandy beach. It is highly recommended if you would like to have a calm and picturesque stay in one of the most beautiful hotels in Madeira. I will definitely come back here again.
Yöpyi 2 yötä toukokuussa 2024
Saccharum hotel vastasi 13.5.2024
Dear Mrs. Irene, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely time during your stay and enjoyed our stunning landscapes, pools, food experience and the service of our friendly team.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Carl

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
Saccharum hotel vastasi 8.5.2024
Dear Mr. Carl, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and that our services met your expectations. Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Petra

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mega Hotel
Yöpyi 7 yötä huhtikuussa 2024
Saccharum hotel vastasi 8.5.2024
Dear Mrs. Petra, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and that our services met your expectations. Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Wanli

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Saccharum hotel vastasi 8.5.2024
Dear Mr. Wanli, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and that our services met your expectations. Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

8/10 Hyvä

Tobias

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
Saccharum hotel vastasi 8.5.2024
Dear Mr. Tobias,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and that our services met your expectations. Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Ann

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Saccharum hotel vastasi 8.5.2024
Dear Mrs. Ann, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and that our services met your expectations. Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Breanna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I spent my 30th birthday here at Saccharum and it was a great choice. For my birthday we did a spa day and when I got back to my room there was a surprise cake waiting for me. Their staffing is welcoming and good to you at all times. Would rebook.
Yöpyi 3 yötä huhtikuussa 2024
Saccharum hotel vastasi 8.5.2024
Dear Mrs. Breanna, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a fantastic birthday stay and that our team had such a lovely contribute for it!Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
History, design and location all perfect!
Yöpyi 7 yötä huhtikuussa 2024
Saccharum hotel vastasi 8.5.2024
Dear Mr. David, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a fantastic stay and enjoyed our location and modern design related to the old sugarcane mill. Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

jordon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
limited shuttle service from the hotel to the city in funchal/ airport. staff was very friendly and went above and beyond to make sure needs were met. Would recommend to friends and family.
Yöpyi 3 yötä huhtikuussa 2024
Saccharum hotel vastasi 8.5.2024
Dear Mr. Jordon,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and especially enjoyed the service provided by our friendly team. On this opportunity, we would like to inform that we have a daily shuttle to main city Funchal that leaves at 09:45am and returns some days at 04:30pm other at 6pm. This service has an extra charge of 28 euros per person, per day. We hope to have the pleasure of welcoming you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

4/10 Huono

Alena

Yöpyi 9 yötä huhtikuussa 2024
Bruno Teles vastasi 12.5.2024
Dear Mrs Alena, Greetings from Calheta! We would like to thank you for your rating on your stay at Saccharum hotel. We look forward to welcoming you again for another "Saccharum Experience"! Best regards, Bruno Teles Hotel Manager

8/10 Hyvä

Sarah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel and very comfortable but definitely more city ‘spa’ vibe and not super kid friendly. Also extremely dark throughout which I guess is cool but not super practical or ‘seaside holiday’. The area around the hotel is pretty nice but very limited in terms of restaurants and the hotel restaurants weren’t super amazing.
Yöpyi 7 yötä huhtikuussa 2024
Saccharum hotel vastasi 11.5.2024
Dear Mrs. Sarah, Greetings from Calheta! First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely and comfortable stay!On this opportunity, we would like to inform that families are more than welcomed at our hotel. We have family rooms prepared, games room, kids’ club and a heated pool.Our hotel has a modern design related to an old sugarcane mill, which we understand could not meet some personal tastes. For this case, we truly regret to hear that we were not able to please you on these aspects and we will be happy to share and analyse your feedback internally. Despite this, we hope to have the pleasure of welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Lisa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was fine
Yöpyi 4 yötä huhtikuussa 2024
Saccharum hotel vastasi 16.4.2024
Dear Mrs. Lisa, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely time during your stay.Looking forward to welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

thomas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nothing was missing, great big Hotel but Spa should be no extra cost and free for everybody.
Yöpyi 3 yötä maaliskuussa 2024
Saccharum hotel vastasi 16.4.2024
Dear Mr. Thomas, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services!On this opportunity, we would like to inform that our spa includes access to sauna, jacuzzi, Turkish bath, sensorial showers and an indoor pool for an additional charge of 30 euros per person, per day, in order to provide availability, comfort and a relaxing environment to all the guests.Despite this, we hope to have the pleasure of welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

8/10 Hyvä

John

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely quiet escape
Yöpyi 4 yötä maaliskuussa 2024
Saccharum hotel vastasi 3.4.2024
Dear Mr. John,Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services. Looking forward to welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Kevin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very enjoyable stay with family. Comfortable rooms, pleasant staff, decent breakfast and a la carte, useful games room and squash court. 5 mins walk to restaurants for lunch or dinner. Nice ocean view. 45 mins from airport and 30 mins to Funchal. On quiet part of island which we preferred and hired a car. Would recommend. Hotel was a little dark and if outdoor pools were heated we could swim comfortably. Large hotel. We parked along the road for free. Weather changes a lot in Madeira and different weather in each town.
Yöpyi 5 yötä maaliskuussa 2024
Saccharum hotel vastasi 3.4.2024
Dear Mr. Kevin, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely family time and especially enjoyed the room comfort, sea views, breakfast variety and the service provided by our friendly team.On this opportunity, we would like to inform you that our hotel has a modern design inspired in a sugarcane mill, which we understand could not meet some personal tastes.Despite this, we hope to have the pleasure of welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

4/10 Huono

Lilly Amai

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 5 yötä maaliskuussa 2024
Saccharum hotel vastasi 3.4.2024
Dear Mrs. Amai,Greetings from Calheta!First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We hope to have the pleasure of welcoming you again for a new and improved "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

6/10 OK

Linda

Matkusti ryhmän kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Loved the pool area. Its quite a bit of a drive into Funchal, which many of our tours were located. A lot of the workers didnt know how to work the stove. It took about an hour for someone to come and finally figure it out. Must have a car or transportation is hard to come by. Very close to a supermarket, about a 10min walk. If not for the pool and ocean view, i would choose a better situated hotel, as far as convenience to extracurricular activities.
Yöpyi 5 yötä maaliskuussa 2024
Saccharum hotel vastasi 21.3.2024
Dear Mrs. Linda,Greetings from Calheta! First, we would like to thank you for writing a review about your recent stay at Saccharum hotel!We are pleased to know that you had a lovely stay and especially enjoyed the sea views and swimming pools.On this opportunity, we would like to inform that our hotel is located 30min drive from the main city. We provide a daily shuttle for an extra charge of 28 euros per person return and we are happy to book tours for our guests with pick up at the hotel. For this case, we truly regret to hear that we could not meet your expectations on this aspect.Our maintenance team is always available to check our facilities and provide assitance to our guests. We will check this situation internally to try to understand what happened.Despite this, we sincerely hope to have the opportunity of welcoming you again for a new and improved "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

8/10 Hyvä

roldig

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All good
Yöpyi 3 yötä maaliskuussa 2024
BT vastasi 13.3.2024
Dear Mr(s). Roldig, Greetings from Calheta!First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and especially enjoyed the room view, food experience and the service provided by our friendly team.We hope to have the pleasure to host you once again in our hotel for another "Saccharum experience"!Warmest regards,Bruno TelesHotel Manager

8/10 Hyvä

Jasper

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
BT vastasi 13.3.2024
Dear Mr(s). Jasper, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and enjoyed the room view, food experience and the service provided by our friendly team.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Egle

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to relax, we got a room with the Ocean view that was very nice. Overall fantastic experience, the only one downpoint was food - found it overpriced compared to the quality and restaurants offering that is 5 min away.
Yöpyi 4 yötä helmikuussa 2024
Saccharum hotel vastasi 9.3.2024
Dear Mr/s. Egle,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a relaxing stay and enjoyed our closeness to the ocean.On this opportunity, we would like to inform that we provide a full selection of dishes based on the Mediterranean and international food, in order to create a pleasant food experience. For this case, we truly regret to hear that we were not able to please you on this aspect and we will share your words with our team. Despite this, we hope to have the pleasure of welcoming you again for a new and improved "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Katarzyna

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Modern and spacious with exceptional customer service. We really enjoyed our stay in a room with sea view, it was simply wonderful. If we ever go back to Madeira this is the hotel will stay in.
Yöpyi 7 yötä helmikuussa 2024
Saccharum hotel vastasi 9.3.2024
Dear Mrs. Katarzyna, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and especially enjoyed the room comfort, sea views and the service provided by our friendly team.It will be a pleasure to welcoming you again for a new “Saccharum Experience”.Warmest egards,Bruno TelesHotel Manager

10/10 Loistava

Zakupy

Yöpyi 3 yötä helmikuussa 2024
Saccharum hotel vastasi 3.4.2024
Dear Mr/s. Zakupy, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services.Looking forward to welcoming you again for a new Saccharum Experience.Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Catherine

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful property and the staff were lovely. Can’t recommend enough as the setting is so gorgeous. Excellent breakfast and facilities
Yöpyi 2 yötä helmikuussa 2024
Saccharum hotel vastasi 24.2.2024
Dear Mrs. Catherine, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and enjoyed our breakfast variety and the service provided by our friendly team.Looking forward to welcoming you again for a new "Saccharum Experience". Warmest regards, Bruno Teles Hotel Manager

8/10 Hyvä

Idalecio

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Superb place to stay Nothing to dislike
Yöpyi 1 yön helmikuussa 2024
BT vastasi 23.2.2024
Dear Mr. Idalecio, Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are delighted to hear that you had a spectacular relaxing stay and that our team had such a lovely contribute to make it memorable!We hope to have the pleasure to welcome you for another wonderful stay!Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Rene, Dresden

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent accommodation
Yöpyi 3 yötä helmikuussa 2024
BT vastasi 23.2.2024
Cher Mr. Rene,Salutations de Calheta !Merci d'avoir écrit votre opinion sur votre séjour dans l'hôtel Saccharum!Nous sommes très heureux d'apprendre que vous avez passé un séjour fantastique et que vous avez particulièrement apprécié le confort et le service de notre personal.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un proche avenir, pour une nouvelle «expérience Saccharum».Chaleureuses salutations,Bruno TelesDirecteur de l'hôtel

10/10 Loistava

Liana

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Bruno Teles vastasi 19.2.2024
Dear Mrs Liana, Greetings from Calheta! We would like to thank you for your rating on your stay at Saccharum hotel. We look forward to welcoming you again for another "Saccharum Experience"! Best regards, Bruno Teles Hotel Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
BT vastasi 18.2.2024
Dear Guest, Greetings from Calheta! First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We are happyto know that you had enjoyed your stay and enjoyed the service provided by our friendly team. W hope tyo have the pleasure to host you again in a near future for another "Saccharum experience"!Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Ricardo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Hotel Saccharum vastasi 17.2.2024
Estimado Sr. Ricardo, Saudações da Calheta!Agradecemos a sua escolha pelo hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muitos satisfeitos em saber que disfrutou de uma fantástica estada e que os nossos serviços corresponderam às suas expectativas.Esperemos ter o prazer de contar com a vossa visita brevemente para uma nova "experiência Saccharum"!Com os melhores cumprimentos,Bruno TelesDiretor

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
BT vastasi 15.2.2024
Dear guest,Thank you for your preference. Your opinion is very important to us.We are delighted that you enjoyed your stay with us, will be a pleasure welcome you again.Warmest Regards,Bruno Teles Manager

10/10 Loistava

Sawmaya

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great
Yöpyi 3 yötä tammikuussa 2024
BT vastasi 3.2.2024
Dear Mr(s). Sawmaya, Greetings from Calheta! First of all, we would like to thank you for your preference once again for our Saccharum hotel.We are delighted to hear that you had a spectacular relaxing stay and that our team had such a lovely contribute to make it memorable!Looking forward to ywelsome you for another wonderful stay!Warmest regards, Bruno Teles Hotel Manager

8/10 Hyvä

Werner

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä tammikuussa 2024
Bruno Teles vastasi 30.1.2024
Dear Mr Werner, Greetings from Calheta! We would like to thank you for your rating on your stay at Saccharum hotel. We look forward to welcoming you again for another "Saccharum Experience"! Best regards, Bruno Teles Hotel Manager

10/10 Loistava

Lynda

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 9 yötä tammikuussa 2024
Saccharum hotel vastasi 21.1.2024
Dear Mrs. Lynda,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and especially enjoyed our sea views.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

8/10 Hyvä

Markus

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Schön gelegenes Resorthotel direkt am Meer. Unbedingt Meerblick buchen, es gibt Zimmer mit tristen Blick zum Innenhof. Die Architektur ist schön, aber sehr düster gehalten. Alberne Aufpreispolitik für SPA, Yogastunden oder Liegen am Infinitypool etc.. Das Buffetrestaurant hat attraktive Preise; die Essenqualität ist gemischt. Freundliches Personal.
Yöpyi 13 yötä tammikuussa 2024
Saccharum hotel vastasi 21.1.2024
Dear Mr. Markus, Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our sea views and the service provide by our friendly team. On this opportunity, we would like to inform that our hotel has a modern design inspired in a sugarcane mill, which we understand could not meet some personal tastes.In regards to our Spa, it includes access to sauna, Jacuzzi, steam room, sensorial showers and a heated pool for an additional charge of 25 euros per person, per day, in order to provide availability and comfort to all of our guests.We have sunbeds available and free of charge for our guests at our rooftop, adults’ only area and at the Beach Club. As an alternative, there are limited places by the infinity pool, in order to offer a more exclusive experience. Even though, we will be happy to share your words with our team. Despite this, we hope to have the opportunity of welcoming you again in the future for a new and improved “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Stan

Yöpyi 4 yötä tammikuussa 2024
Saccharum hotel vastasi 14.1.2024
Dear Mr. Stan, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and enjoyed our services.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good hotel but beware of some details
Very nice hotel, great location. Service and food are good, but not at the level of a 5 star hotel. Especially at the Trapiche restaurant on the terrace, service was very slow and the staff not very professional, as they spent more time talking to each other in the corner than paying attention to the guests (it felt to a certain extent that they were not permanent staff or that they were training?). The Spa and the staff in the spa were top notch. As for the room, it was very nice but I did not realise it was one of those new design rooms where the shower is in the room and has no doors. While this was not a problem for me as I was on my own, the issue was not having a door, as the whole room got humid from the steam of the hot water and I could hear the water dropping at night after taking a shower. Could also hear my next door neighbours shower in the morning, which woke me up a couple of times. Also strange was the fact that to get to the indoor swimming pool, you had to walk outdoors in the terrace (not the case if you paid extra to use the spa facilities). So not great for a rainy day or when it's not too hot. Felt like the indoor pool was an after-thought in the hotel design. Overall, nice hotel but not necessarily as great quality as I was expecting from a 5 star.
Yöpyi 5 yötä joulukuussa 2023
Saccharum hotel vastasi 14.1.2024
Dear Guest,Greetings from Calheta!First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our location, sea views and especially the service provided by our Spa team. On this opportunity, we would like to inform that our indoor pool is located in the Sukkar Lodge area, accessible via the terrace on 8th floor or via the corridor on the 5th floor.Our team works hard and around the clock, in order to provide a quality and personalized service to all of our guests. For this main reason, we regret to hear about this situation concerning Trapiche bar, which we will analyse internally to try to understand what happened. With reference to our restaurants, we provide a full selection of dishes based on Mediterranean and international food, in order to create a pleasant food experience. For this case, we truly regret to hear that we were not able to please you on this aspect and we will share your words with our team. Once again, we thank you for your sincere feedback and we hope to have the opportunity of welcoming you again for a new and certainly improved “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Suyash

Yöpyi 3 yötä joulukuussa 2023
Saccharum hotel vastasi 9.1.2024
Dear Mr/s. Suyash,Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are pleased to know that your had a nice stay and look forward to welcoming you again for a new "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

10/10 Loistava

Monica

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 7 yötä lokakuussa 2023
Hotel Saccharum vastasi 22.12.2023
Estimada Sra. Mónica, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e que os nossos serviços corresponderam às suas expectativas. Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

10/10 Loistava

Mariana

Yöpyi 1 yön joulukuussa 2023
Hotel Saccharum vastasi 22.12.2023
Estimada Sra. Mariana, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada!Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

10/10 Loistava

Mariana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Hotel Saccharum vastasi 22.12.2023
Estimada Sra. Mariana, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e que os nossos serviços corresponderam às suas expectativas.Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

10/10 Loistava

Reiner

Yöpyi 7 yötä joulukuussa 2023
Saccharum hotel vastasi 6.1.2024
Dear Mr. Reiner, Greetings from Calheta! First of all, we would like to thank you for your preference for Saccharum hotel.We are pleased to hear that you had a lovely stay and enjoyed our services.Looking forward to your next visit!Warmest regards,Bruno TelesHotel Manager

10/10 Loistava

Michael-Anne

Yöpyi 7 yötä marraskuussa 2023
Saccharum hotel vastasi 22.12.2023
Dear Mr. Michael-Anne, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services.Loking forward to welcoming you back in a near future for another "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

A.M. van der

Hyvää: Siisteys
Yöpyi 3 yötä marraskuussa 2023
Saccharum hotel vastasi 23.11.2023
Dear Guest,Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services!Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Rita

Yöpyi 1 yön marraskuussa 2023
Hotel Saccharum vastasi 8.12.2023
Estimada Sra. Rita, Saudações da Calheta!Agradecemos a sua escolha pelo hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e esperemos voltar a recebê-la em breve para uma nova "Experiência Saccharum".Com os melhores cumprimentos,Bruno TelesDiretor

10/10 Loistava

Diana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
With the most breathtaking ocean view
Yöpyi 3 yötä marraskuussa 2023
Saccharum hotel vastasi 10.11.2023
Dear Mrs Diana,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a fantastic stay and enjoyed our sea views!Looking forward to welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

10/10 Loistava

Jeff

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great Hotel. Great Hospitality.
Yöpyi 6 yötä lokakuussa 2023
Bruno Teles vastasi 23.10.2023
Dear Mr Jeff,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We apreciate your kind words regarding our great hotel and hospitalitty.We hope to have the pleasure to host you again in a near future for another "Saccharum Experince".Warmest Regards,Bruno TelesHotel Manager

10/10 Loistava

Floyd Ernest

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a wonderful stay
Yöpyi 3 yötä lokakuussa 2023
Saccharum hotel vastasi 15.10.2023
Dear Mr/s. Ernest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to hear that you had a lovely stay and enjoyed our services. Looking forward to welcoming you again for a new "Saccharum Experience". Warmest regards, Bruno Teles Hotel Manager