When we checked in a 9:30pm, there were 4 guest registration cards and guest keys laying on the front desk. All those guests personal information was out for anyone to see and keys to their rooms just there for the taking. So many bad and very dangerous things could happen in that situation. We did happen to run into one staff member who was moving a gust from one room to another because their pull out sofa was inoperable. That employee said there is generally no one at the front desk after 9pm. That was not mentioned when our reservations were made.
In addition to what I would call this security breach, when we got to our room, it felt so damp and humid. In fact, there was a large fan sitting on the table in the room blowing. Like they knew something was wrong, but didn’t finish fixing it, or if this was their fix, it wasn’t a good one. Of course there was no one at the front desk to discuss this with.
Our bathroom had no shampoo in the shower in the bulk dispenser, but it did have a big metal grate over the back wall over the shower that was extremely rusty.
When we got up in the morning, after an obviously not great night of sleep, there was no coffee in the airports at breakfast and trying to find the un-uniformed employee to fill the coffee was a problem. There were several guests just kind of wandering around with empty coffee cups trying to find someone who would make new coffee and fill the coffee dispenser. We finally gave up and left to get our own coffee.
