Dear Guest, We would like to thank you for having taken a few moments to share your experience with us. It is a pleasure to know that you enjoyed our rooms, breakfast and the gym. We apologize for all the inconveniences that the lifts and the music from the lobby could cause to you. Looking forward to welcome you back in the near future, Best regards,

Dear Guest, It is a pleasure for us to know that you enjoyed so much your stay at NH Collection Eurobuilding. It satisfies me to read that your overall impression of the Hotel is so good. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

Dear Christian, First of all, I would like to thank you for choosing our hotel NH Collection Eurobuilding. We are so glad to see that you have enjoyed your stay with us. If we can be of any further assistance, please don´t hesitate to contact with us. Best wishes,

Dear Mr. Rafael, Thank you for taking the time in sharing your comments with us. We would like to offer you our sincere apologies for the inconvenience after your stay with us and we would like to explain few things regarding to your observations. As we could see in the system the room that you had booked was a Superior Room and as we can see you have made a category upgrade to a Premium Room at your arrival in the hotel. That is why you have an extra charge aside from the cost of the extra bed of your son, that it is in fact 60. Please, if you have any other question regarding your invoice, please get in contact directly with us. Once again we reiterate my appreciation for your dedication in sharing your perception with all of us. Hoping that this misunderstanding that have occurred do not make you lose your trust in NH Collection Eurobuilding. It would be a pleasure for us if you reconsider to give us another opportunity and come back again to our property. Warmest Regards

Dear Mrs. Janell,Thank you for taking the time to share your recent experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectation. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

Dear Marco, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.I am delighted that you had a memorable stay with us here at NH Collection Eurobuilding.We are delighted to have had you as our guest and look forward to welcoming you back.Best regards,

Apreciado Ángel, Gracias por tomarse el tiempo de calificarnos. Para nosotros fue un verdadero gusto recibirlo y ser sus anfitriones.Esperamos verlo en otra oportunidad para brindarle otra experiencia memorable.Cordial saludo,

Dear Fei,First of all, thank you very much for choosing us for your stay in Madrid and secondly, we would like to thank you for your dedication in sharing with us both your perception and your excellent rating. I am glad to see that absolutely everything, as you have indicated, has been to your liking during your stay with us. It is a real pride and pleasure to see that through our work we create unique experiences. Your kind words are the perfect motivation for all of us to work in the same line. We hope to have the opportunity to welcome you on numerous occasions in what you can already consider your home in Madrid.Best regards.

Estimada Ximena,Agradecemos sinceramente su alta valoración y el tiempo dedicado a transmitirla. Es un motivo de alegría saber que hemos cumplido con sus expectativas, y que nos haya valorado con una puntuación tan alta. Para nosotros lo más importante es que ustedes se sientan como en casa y con todas las comodidades. Saber que fue así en su caso, nos anima a seguir trabajando en la misma línea.Esperamos volver a ser su opción de alojamiento cuando vuelva a Madrid.Un cordial saludo.

Dear Jessica,We sincerely appreciate your high rating and the time you took to transmit it. It is a source of joy to know that we have met your expectations, and that you have rated us with such a high score. For us the most important thing is that you feel at home and with all the comforts. Knowing that it was so in your case, encourages us to continue working in the same line.We hope to be your choice of accommodation when you return to Madrid.Best regards.

Estimado Raul,En primer lugar, queremos aprovechar la oportunidad para agradecerle la confianza depositada en nuestra cadena NH Hotel Group y por haber compartido su experiencia en el hotel NH Collection Eurobuilding.Estamos verdaderamente agradecidos por sus maravillosos comentarios sobre nuestro hotel, su estadía y nuestro servicio. Todo el personal está comprometido a brindar diligentemente experiencias memorables para nuestros huéspedes y, sus comentarios y amables palabras son la mayor motivación y recompensa para el equipo y para mí.Ha sido un verdadero placer recibirle en nuestro hotel y esperamos darle la bienvenida nuevamente.Cordial saludo.

Dear Mr./Ms. Hua Jiang,First of all, we would like to thank you very much for choosing us for your stay in Madrid and secondly, we also want to thank you for your dedication in sharing with us both your perception and your evaluation.It is always a pleasure for us to see through your comments that you enjoyed your stay.Likewise, we would like to take this opportunity to inform you that the SPA belongs to a company external to the hotel and to which our guests have the benefit of access; that is why it has an additional cost. Finally, we would like to inform you that the decorative panel you mentioned is a panel that allows us to reduce the heat in the rooms during the summer.However, we hope to have the opportunity to welcome you again on future visits to Madrid and we reiterate our gratitude for the time dedicated to conveying the perception of your stay.We remain at your entire disposal.Kind regards,

Dear Silvija,Thank you for taking the time to review NH Collection Eurobuilding. I sincerely apologize that we haven’t met your expectations. This is most definitely not exemplary of a stay at NH Collection Eurobuilding.It is disappointing to read that we were not able to meet the high standard that we have set for ourselves to make our guest’s stay a memorable one. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back to our hotel in the near future and restore your confidence in our service.Best regards,

Estimado Jorge,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirle en numerosas ocasiones en la que ya puede considerar su casa en Madrid.Reciba un cordial saludo,

Estimado Jose, Gracias por tomarse el tiempo de calificarnos, para nosotros es muy importante conocer su opinión.Esperamos darle la bienvenida de nuevo en un futuro próximo para brindarle otra experiencia memorable.Cordial saludo,

Dear Mr. Marco, First and foremost we would like to thank you for your kind evaluation. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.

Lieber Kunde,Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, uns Ihre Kommentare zu senden.Leider ist das Spa nur in unseren Zimmern der Premium-Kategorie oder bei Buchung über unsere Wellness-Reservierung inklusive.Bitte beachten Sie jedoch, dass wir Ihren Kommentar an die entsprechende Abteilung weitergeleitet haben.Wir sind bestrebt, unvergessliche Erlebnisse zu bieten, und hoffen daher, Sie in Zukunft wieder bei uns begrüßen zu dürfen und Ihr Erlebnis bei Ihrem nächsten Besuch zu verbessern.Nochmals vielen Dank für Ihr Vertrauen in die NH Collection Eurobuilding.Für weitere Fragen stehen wir Ihnen jederzeit gerne zur Verfügung.Empfangen Sie einen herzlichen Gruß,

Estimado Leonardo,Muchas gracias por habernos dedicado parte de su valioso tiempo para puntuar y valorar el servicio recibido durante su última estancia en el NH Collection Eurobuilding.Nos alegra saber que disfrutó de una grata estancia con nosotros y le agradecemos la adjudicación de la máxima puntuación posible.Le reitero mi más sincero agradecimiento y no dude en contactarnos si desea volver a alojarse en Madrid. Un cordial saludo,

Estimado Sr. Leonardo,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan buena y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar día a día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Un cordial saludo,

Dear Francyne,It is a pleasure for us to know that you enjoyed so much your stay at NH Collection Eurobuilding. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

Dear guest,First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.Kind regards,

Estimado Ignacio, Muchas gracias por calificarnos. Para nosotros es muy importante conocer su opinión.Estamos encantados de que haya tenido una experiencia memorable, esperamos darle la bienvenida de nuevo muy pronto.Cordial saludo,

Estimada Luciana,Gracias por calificarnos, su opinión es muy importante para nosotros.Esperamos verla nuevamente para brindarle otra experiencia memorable.Cordial saludo,

Estimado Juan, Muchas gracias por el tiempo que ha tomado para calificarnos. Es un gusto para nosotros saber que disfrutó de su estancia.Esperamos verlo en otra oportunidad.Saludos,

Estimado Jose Emilio, Gracias por compartir su reciente experiencia en el Hotel NH Collection Eurobuilding.Es un gusto para nosotros saber que disfrutó de su estancia.Esperamos darle la bienvenida en otra oportunidad para brindarle otra experiencia memorable.Cordial saludo,

Estimado Ignacio, Gracias por tomarse el tiempo de compartir su reciente experiencia en el Hotel NH Collection Eurobuilding.Es un gusto para nosotros saber que disfrutó de su estancia.Esperamos darle la bienvenida en otra oportunidad para brindarle otra experiencia memorable.Cordial saludo,

Dear Erwan, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay.We look forward to welcoming you back to NH Collection Eurobuilding in the near future.Best regards,

Dear Mr. Isaac, First of all, thank you very much for sharing your experience through your evaluation although we regret that it was not as positive as we would have liked, especially with regard to the room in which you stayed.We have shared your evaluation with the rest of the hotel's quality committee so that we are all informed about it and I would appreciate it if in the future you decided to give us a new opportunity, you would contact me personally so that we can reverse this experience.Receive a warm greeting from the entire NH Collection Eurobuilding team.

Dear Sara, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay.We look forward to welcoming you back to NH Collection Eurobuilding in the near future.Best regards,

Dear guest, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay.We look forward to welcoming you back to NH Collection Eurobuilding in the near future.Best regards,

Dear guest, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay.We look forward to welcoming you back to NH Collection Eurobuilding in the near future.Best regards,

Dear Daho, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay.We look forward to welcoming you back to NH Collection Eurobuilding in the near future.Best regards,

Dear Mr. MarkusFirst of all I would like to thank you for taking time to comment your experience with us. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time. At the Hotel NH Collection Eurobuilding our aim is to exceed the expectations of our guests, and that is why we would like to know what aspects can we do better in order to obtain a better evaluation next time. We truly look forward to personally welcome you back in the near future. Until then, please receive our warmest regards.

Estimado Leonardo, Agradecemos sinceramente su alta valoración y el tiempo dedicado a transmitirla. Es un motivo de alegría saber que hemos cumplido con sus expectativas, y que nos haya valorado con una puntuación tan alta.Para nosotros lo más importante es que ustedes se sientan como en casa y con todas las comodidades. Saber que fue así en su caso, nos anima a seguir trabajando en la misma línea.Esperamos volver a ser su opción de alojamiento cuando vuelva a Madrid. Reciba un muy cordial saludo,

Dear Mrs. Mendez,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to know that you had a memorable stay.We look forward to welcoming you back to NH Collection Eurobuilding in the near future.Best regards,Gina Pasqualini - Guest Relations

Dear Mr. Yanez,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.I am delighted that you had a memorable stay with us here at NH Collection Eurobuilding. We are truly grateful for the wonderful feedback.We look forward to an opportunity to welcome you back in the near future.Best regards,

Dear Mr. Dariushnia,Thank you for taking the time to share your experience at the NH Collection Eurobuilding hotel.We appreciate your feedback and are delighted to learn that we met your expectations. Thank you for your kind praise of our team members, including Bianca and Alberto whom you mentioned. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

Dear Marco, Thank you for taking the time to share your recent experience at the NH Collection Eurobuilding hotel.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectation. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

Estimado Sr. Danilo,Gracias por elegir nuestro hotel y por tomarse el tiempo de compartir su reciente experiencia con nosotros.Apreciamos sus comentarios y estamos encantados de saber que disfrutó de su estancia y que cumplimos con sus expectativas. Sus comentarios han sido compartidos con el equipo para seguir inspirando y motivando a ofrecer un servicio excepcional a los huéspedes.Esperamos darle la bienvenida de nuevo en el NH Collection Eurobuilding en un futuro próximo.Cordial saludo,

Estimado Sr. Stefan,Gracias por el tiempo que ha tomado en calificarnos, para nosotros es muy importante conocer su opinión.Es un gusto saber que disfrutó de su estadía.Esperamos recibirle nuevamente en el NH Collection Eurobuilding para brindarle otra experiencia memorable.Cordial saludo,

Estimada Linda,Muchas gracias por los minutos que ha dedicado a darnos su opinión acerca del Hotel y sus servicios prestados.Saber que nuestras habitaciones han alcanzado su nivel de satisfacción es la motivación perfecta para todos nosotros para continuar trabajando en la misma línea.Esperando que encuentre una nueva ocasión de visitarnos pronto.Reciba un saludo cordial,

Dear Mrs. Sara, It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Eurobuilding. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect.We hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

Dear Amir,I would like to thank you for the time that you have spent in giving us you opinion about our Hotel.All the team at NH Collection Eurobuilding have a main goal: providing memorable experiences to our guests, and we feel very satisfied when we achieve it. Your words are the best motivation for us to continue working in the same way.I hope that you will find the opportunity to come back to Madrid and we look forward to welcoming you again.Guest Relations-Marina Cano

Dear Mrs. Camila, Greetings from NH Collection Eurobuilding!First and foremost we would like to thank you for your kind evaluation. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future.Best regards,

Dear Mrs. Isabel, First of all, I would like to thank you for choosing the NH Collection Eurobuilding during your last stay in Madrid, as well as for taking the time to share your evaluation with us. The entire Hotel team has the aim of providing unique experiences to all our guests. So we are very satisfied to know that we have succeed in your case. I hope that you will find the opportunity to come back to Madrid, and we are looking forward to welcoming you back again.Best regards,

Estimado Jose, Agradecemos sinceramente su valoración y el tiempo dedicado a transmitirla. Es un motivo de alegría saber que hemos cumplido con sus expectativas, y que nos haya valorado con una buena puntuación. Para nosotros lo más importante es que ustedes se sientan como en casa y con todas las comodidades; además, nos gustaría saber cómo podemos seguir mejorando para conseguir una puntuación más alta en su próxima estancia. Esperamos volver a ser su opción de alojamiento cuando vuelva a Madrid. Reciba un cordial saludo,

Dear Andrey,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Eurobuilding. It satisfies me to read that your overall impression of the hotel is so good and that you found our rooms and breakfast so perfect. I hope that you will find a chance to come back to our hotel in a future stay in Madrid. Best Regards,

First of all, I would like to thank you for choosing the NH Collection Eurobuilding during your last stay in Madrid, as well as for taking the time to share your opinion with us. The entire Hotel team has the aim of providing unique experiences to all our guests. So we are very satisfied to know that we have succeed in your case. I hope that you will find the opportunity to come back to Madrid, and we are looking forward to welcoming you back again.Best regards,MARINA CANO-GUEST RELATIONS