6/10 OK
Cindy J., Agoura Hills, CA, USA
13.2.2026
It wasn't until we arrived that we noticed the stovetop was inoperable. The knobs were taken off and there was a hot plate on the counter. When we contacted management they said we're sorry for not notifying you sooner. We have 12 people staying in this VRBO and we have all brought up hundreds of dollars worth of food to be cooked. This unit was advertised as having a fully functioning kitchen!! Had they disclosed that we have to use a 2 burner hot plate all week, we would have looked for a different unit. We booked this reservation back in December. There was plenty of time to notify us of this situation. We would like a credit for our grocery bills (which we sent them) that totaled over 2500. At first they said they would only credit us 720. After telling them that was unacceptable, they offered 1,132.43. We have no idea how they came up with that number. We sent them screenshots of all of our grocery charges. We are very disappointed with their lack of communication and resolve. I would like the owner to know exactly how poorly this was handled.


Cindy J.
Yöpyi 5 yötä helmikuussa 2026















