Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
As soon as we arrived at the unit there was a group of painters/workers scraping the paint off of the unit and they had taken over the driveway which made it very difficult for us to unload our vehicles and settle into the unit. They were in the process of scraping paint off of the porch area and all of the deck/balcony areas (front and back). They left paint scraping all over the exterior of the unit as well. Even after notifying Snowcreek management of the disturbances and requesting their help, the workers continued to work on this unit in subsequent days, totally ruining our vacation, which was supposed to be quiet and relaxing! The management could not help in postponing the work schedule for us. The only option was for us to re-pack our belongings, re-load the vehicles and move to another unit, then un-load the vehicles and un-pack our belongings which was not only stressful but exhausting for us. Regarding the condition of unit 980, it appeared in general worn down, some window treatment devices needed repairs, downstairs lamp fixture switch was broken and would not turn on which made the bedroom very dark, upstairs bathroom bath/shower faucet was incredibly tight and difficult to handle, and the kitchen was missing some utensils (ie utility knife.). Overall this was a horrible and stressful experience for us, and we are wondering that if Snowcreek management, HOA/owners and contractors/workers cannot coordinate and cooperate with each other to ensure that vacation renters be allowed a calm and relaxing time at Snowcreek Resort, we might need re-consider our vacation choices. Please note that in the past over many years of staying at Snowcreek Resort, we have alway had a pleasant experience and enjoyed staying at the various units.