Chalet't – Mancos

”Room was clean, staff was somewhat friendly, we didn’t eat breakfast balcony for our room was somewhat cramped”

”Location.”

”Our staying at Durango was good. Hotel location is not ideal as there are not restaurants within a walking distance. But it is just a couple of minutes drive to historic centre of Durango where all services are available.”

”The room was VERY dirty. The floor was gross. The lamps and tables were all covered in dust. I shouldn’t have to clean a hotel room before staying. The hallways & staircase had not been vacuumed in a while. The staff at the front desk when checking in seemed fine, but the staff when checking out was rude,”

”great staff. very clean and kind staff.”

”It’s was a short stay and the staff was excellent, the rooms are basic and needs some repairs. The property had just had a major storm when we arrived but it looks like they try and keep it up”

”Upon arrival, the man working at the desk ran my card and then cancelled it and the amount came back to my card. He then ran my card again and told me that it didn't go through, but it did. He tried to tell me that I needed to pay again. I saw the receipt he had on his counter that said it went through and I saw that it came out of my bank account. This took a while and my elderly mother was sitting in the car this whole time without air conditioning in 100° weather. In his defense, he did let...

”very friendly staff extremely clean, breakfast was fresh, rooms like new”

”The Hotel was clean. The only lack was a broken bike in a gym.”