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Arvostelut: Joy Nostalg Hotel & Suites Manila Managed by AccorHotels

4.5 out of 5
Joy Nostalg Hotel & Suites Manila Managed by AccorHotels
17 ADB Avenue Ortigas Center, (Topaz Road Entrance), Pasig, Manila

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 259 kautta 444 arvostelua" "
Arvosana 8 - Hyvä. 138 kautta 444 arvostelua" "
Arvosana 6 - OK. 20 kautta 444 arvostelua" "
Arvosana 4 - Huono. 11 kautta 444 arvostelua" "
Arvosana 2 - Hirveä. 16 kautta 444 arvostelua" "

9,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Frances

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location, free breakfast option and staff were all excellent. Although the rooms, since it's condo style, they could've added other necessary items like paper towels, paper napkins and also additional outlets for charging electronics. If they don't want to use plugs, the lamps should at least have a usb port where we could charge our phones while we sleep. I had to move some furnitures so I could access the plug to charge my phone while I sleep. Also, the room spray that they use in the lobby doesn't smell inviting. It smells of old people, they need to use a diffuser with a scent that's inviting rather than nauseating. Other than that, I couldn't have chosen a better place to stay while I was in Manila. Thank you
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Justin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff, Excellent experience
Yöpyi 4 yötä huhtikuussa 2024
-Rajino vastasi 10.4.2024
Dear Justin,We're sincerely grateful for your kind words and for choosing our establishment. It's an honor to know that we met your expectations, and we hope to have the opportunity to welcome you back in the future.See you!Rajino F. SantosFront Office Manager

10/10 Loistava

John

Yöpyi 11 yötä helmikuussa 2024
Rajino F. Santos Front Office Manager vastasi 29.2.2024
Thank you for your positive rating. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you. See you on your next visit!

8/10 Hyvä

Rebecca

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is a walking distance to the mall
Yöpyi 3 yötä tammikuussa 2024
Rajino vastasi 11.2.2024
Dear Rebecca,Thank you very much for taking the time to let us know about your experience. We are glad that you enjoyed your stay and you find our location accessible. We hope to welcome you back soon!Rajino F. SantosFront Office Manager

2/10 Hirveä

Romulo

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 3 yötä tammikuussa 2024
-Rajino vastasi 2.5.2024
Dear Mr. Romulo,We're sorry to hear about your experience and thank you for sharing your feedback. We strive to provide exceptional service and would love the opportunity to make it right. We look forward to your return so we can ensure your next stay is nothing short of excellent.Warm Regards,Rajino F. SantosFront Office Manager

10/10 Loistava

James

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a great stay in an excellent serviced apartment.
Yöpyi 2 yötä joulukuussa 2023
Rajino vastasi 22.1.2024
Dear James,We can't express how thankful we are for your review. It motivates us to keep providing memorable experiences for all our guests. We hope to have the pleasure of serving you again.Rajino F. SantosFront Office Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Our place for special occasions
Great experience as always. Check-in and check-out were both a breeze. Prompt response on requests. Joy Nostalg is where we celebrate special occasions, since we can be with our furboys. We will definitely be back there.
Yöpyi 3 yötä joulukuussa 2023
Rajino vastasi 22.1.2024
Dear Anonymous,We're truly grateful for your review and for highlighting the aspects you enjoyed during your stay. It's a pleasure to have been of service to you, and we hope to see you and your fur babies again soon!Rajino F. SantosFront Office Manager

10/10 Loistava

Gerardo

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was accomodatng and suit very confortable,
Yöpyi 3 yötä joulukuussa 2023
Rajino vastasi 22.1.2024
Dear Gerardo,We're sincerely grateful for your kind words and for choosing our establishment. It's an honor to know that we met your expectations, and we hope to have the opportunity to welcome you back in the future.Rajino F. SantosFront Office Manager

10/10 Loistava

Agapito

Yöpyi 5 yötä joulukuussa 2023
Rajino vastasi 22.1.2024
Dear Agapito,Your review is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 Loistava

URBAN NEST

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Rajino vastasi 22.1.2024
Dear URBAN NEST,Thank you for your review and for choosing our establishment. We're thrilled to have been a part of your journey and are grateful for the opportunity to serve you.Rajino F. SantosFront Office Manager

10/10 Loistava

Duncan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A Gem
Great staff, so helpful, made my busy visit to Manila so much easier and pleasant.
Yöpyi 2 yötä marraskuussa 2023

10/10 Loistava

Anthony

Yöpyi 8 yötä lokakuussa 2023

10/10 Loistava

Thomas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I would like to highlight that some of the power point in the room is not working. Thanks
Yöpyi 2 yötä lokakuussa 2023

6/10 OK

Dosuk

Liikematkailija
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Not recommend
Yöpyi 2 yötä syyskuussa 2023

8/10 Hyvä

Walaimas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Staff was helpful and friendly.
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

robert, Edinburg

Yöpyi 5 yötä syyskuussa 2023

8/10 Hyvä

Walaimas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023

10/10 Loistava

Amylene

Yöpyi 1 yön elokuussa 2023

8/10 Hyvä

Lars

Yöpyi 10 yötä heinäkuussa 2023

10/10 Loistava

Stephen, Burbank

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä kesäkuussa 2023
Rajino vastasi 4.7.2023
Dear Stephen,Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

8/10 Hyvä

Obette

Yöpyi 5 yötä kesäkuussa 2023
Rajino vastasi 3.7.2023
Dear Obette,Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 Loistava

Thomas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Like spacious room
Yöpyi 3 yötä kesäkuussa 2023
Rajino vastasi 3.7.2023
Dear Thomas,Thank you for your review and for choosing our establishment. We're thrilled to have been a part of your journey and are grateful for the opportunity to serve you.Rajino F. SantosFront Office Manager

6/10 OK

Anne

Yöpyi 4 yötä kesäkuussa 2023
Rajino vastasi 3.7.2023
Dear Anne,Thank you for your review and for choosing our establishment. We hope to welcome back you soon.Rajino F. SantosFront Office Manager

10/10 Loistava

Jiho

Yöpyi 1 yön kesäkuussa 2023
Rajino vastasi 10.6.2023
Dear Jiho,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

8/10 Hyvä

Ronald

Yöpyi 1 yön kesäkuussa 2023
Rajino vastasi 3.7.2023
Dear Ronald,Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 Loistava

Mark

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä toukokuussa 2023
Rajino vastasi 10.6.2023
Dear Mark,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

10/10 Loistava

Diadhen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff were all cheerful and polite!
Yöpyi 1 yön toukokuussa 2023
Rajino vastasi 10.6.2023
Dear Diadhen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

4/10 Huono

Gilbert de

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
biggest issue was no water bottles not prompt in responding to queries via email
Yöpyi 1 yön toukokuussa 2023
Rajino vastasi 4.7.2023
Dear Gilbert, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments have been noted, and we will work diligently to address the issues you mentioned. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Rajino F. SantosFront Office Manager

10/10 Loistava

Hirotomo

Yöpyi 3 yötä toukokuussa 2023
Rajino vastasi 10.6.2023
Dear Hirotomo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

10/10 Loistava

KIN KEUNG KOBUS, Quarry Bay

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly and professional staff. Ready to provide assistance.
Yöpyi 4 yötä toukokuussa 2023
Rajino vastasi 10.6.2023
Dear Kin Keung Kobus,We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rajino F. SantosFront Office Manager

2/10 Hirveä

Florence

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Unpleasant stay at the Joy Nolstag. Not returning!
I stayed at Joy nostalg 10 years ago but the property was getting old so I switched to Crown Plaza. I came back after 10 years and everything looked the same, just older. Nothing really works in the room. the aircon thermostat stays at 20 deg despite I put it at 26 deg. it was so cold. The shower tap turned on the rain shower first, wetting me completely then I struggled to change to hand shower. floor with marble was cold to the feet. WHy can't they use carpets or LVT? Overall experience is very bad and am surprised that it is managed by Accor. This is giving Accor a bad name indeed.
Yöpyi 3 yötä huhtikuussa 2023
Rajino F. Santos vastasi 19.4.2023
Dear Florence,Thank you for taking the time to inform us of your experience during your stay with us. We are sorry to hear about your disappointing experience during your recent stay at Joy Nostalg Hotel and Suites Manila. We have taken note of your comments and we will make sure to address these issues with our maintenance team. We appreciate your suggestion of using carpets or LVT and we will consider this for future improvements.We apologize for any discomfort that you experienced during your stay. We assure you that we will work hard to improve our services and facilities to provide our guests with a more enjoyable and comfortable stay.We hope that you will give us another chance to turn around your experience in the future.Sincerely, Rajino F. SantosFront Office Manager

10/10 Loistava

romeo

Yöpyi 3 yötä maaliskuussa 2023
Rajino vastasi 4.7.2023
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

8/10 Hyvä

Tetsuhei

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 2 yötä maaliskuussa 2023
Rajino vastasi 4.7.2023
Dear Tetsuhei,Thank you so much for taking the time to leave a review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with us.Rajino F. SantosFront Office Manager

8/10 Hyvä

John Stephen Michael

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We really like this property, they are always nice and welcoming. The room we had was a 1 bedroom suite with washer/dryer in one and a kitchen with the equipment for two people. This stay was a little less optimal due to noise from construction happening next door. Also there was a problem with the Wi-Fi for a day but not the end of the world and probably the service provider not the hotels issue. We enjoyed the included breakfast which was convenient as our stay was for two weeks. We would recommend this property especially for longer stays in the Ortigas area.
Yöpyi 13 yötä helmikuussa 2023
Rajino vastasi 4.7.2023
Dear John Stephen,We are grateful for your review and appreciate the time you took to share your feedback. Your positive comments inspire us to continue delivering exceptional service.Rajino F. SantosFront Office Manager

2/10 Hirveä

Kevin

Yöpyi 2 yötä helmikuussa 2023
Rajino vastasi 4.7.2023
Hello Kevin, We are truly sorry for the disappointment you encountered during your visit. Please accept our apologies for any inconvenience caused. We hope to regain your trust and have the chance to provide you with a better experience next time.Rajino F. SantosFront Office Manager

8/10 Hyvä

MASATOSHI

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä helmikuussa 2023
Rajino vastasi 4.7.2023
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

10/10 Loistava

Erlinda

Polite and friendly staff, breakfast buffet is a sumptuous feast, executive suite is truly executive
Yöpyi 2 yötä helmikuussa 2023
Rajino vastasi 4.7.2023
We can't thank you enough for your wonderful review! It's always a pleasure to receive feedback from our valued guests like you.Rajino F. SantosFront Office Manager

10/10 Loistava

Liza

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent Customer Service
Yöpyi 16 yötä tammikuussa 2023
Rajino vastasi 4.7.2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 Loistava

Dennis

Yöpyi 3 yötä tammikuussa 2023
Rajino vastasi 4.7.2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 Loistava

Hirotomo

Yöpyi 3 yötä tammikuussa 2023
Rajino vastasi 4.7.2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 Loistava

DINAH

Yöpyi 2 yötä tammikuussa 2023
Rajino vastasi 4.7.2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

2/10 Hirveä

Aleksandr

No parking! You'd think you'd get good service with the amount they are charging. Atleast have someone do valet!
Rajino vastasi 4.7.2023
Hello Aleksandr, We extend our sincerest apologies for the challenges you faced during your recent stay. Please accept our heartfelt apologies for any inconvenience caused. Your feedback is invaluable to us, and we are working diligently to address the areas that fell short of your expectations. We hope to have the opportunity to make amends and demonstrate our commitment to your satisfaction.Rajino F. SantosFront Office Manager

10/10 Loistava

Chona

Rajino vastasi 4.7.2023
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

10/10 Loistava

Philip

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awesome experience!
Amazing and awesome!
Yöpyi 1 yön marraskuussa 2022
Rajino vastasi 4.7.2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

8/10 Hyvä

Lars

Yöpyi 16 yötä lokakuussa 2022
Rajino vastasi 4.7.2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

8/10 Hyvä

Ka li

Yöpyi 3 yötä syyskuussa 2022
Rajino vastasi 4.7.2023
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

10/10 Loistava

Christine

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Hotel
Great hotel to stay at. I would happily stay here again.
Yöpyi 3 yötä syyskuussa 2022

10/10 Loistava

Elbert

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was just a great place to relax. The staff was friendly and very helpful.
Yöpyi 2 yötä syyskuussa 2022

10/10 Loistava

MICHIAKI

Yöpyi 2 yötä elokuussa 2022

10/10 Loistava

Robert

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Staycation in the Joy-Nostalg
We love this hotel, and the spacious rooms and friendly service. Convenient parking, close to the Podium. Our second staycation here, and we will come back for more.
Yöpyi 3 yötä elokuussa 2022