Allasbaari

Arvostelut: Hotel Don Pepe Gran Meliá

5 out of 5
Hotel Don Pepe Gran Meliá
C/. Jose Melia, S/n, Marbella, Malaga

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 338 kautta 519 arvostelua" "
Arvosana 8 - Hyvä. 127 kautta 519 arvostelua" "
Arvosana 6 - OK. 33 kautta 519 arvostelua" "
Arvosana 4 - Huono. 9 kautta 519 arvostelua" "
Arvosana 2 - Hirveä. 12 kautta 519 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä elokuussa 2023
Greetings from Hotel Don Pepe, Gran Meliá vastasi 16.9.2023
Dear Guest,On behalf of the whole team of Hotel Don Pepe, Gran Meliá it is a real pleasure to transmit you our most sincere gratefulness for taking your time and sharing your experience at the hotel with us and the rest of Expedia's community.It is truly a pleasure for us to know that you enjoyed a pleasant stay and we will continue working with the same service philosophy to create new experiences to surprise our guests.We are all looking forward welcoming you back soon to Hotel Don Pepe!Best regars,Guest Experience Team

10/10 Loistava

Otto

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä maaliskuussa 2022
Guest Experience Team vastasi 24.3.2022
Dear Mr. Otto, On behalf of the whole team of Hotel Don Pepe, it is a real pleasure to thank you for taking your time and sharing your experience with us! We are glad to know you enjoyed your overall experience with us. The entire team hopes to welcome you very soon to your home in Marbella: Hotel Don Pepe, a Gran Meliá Hotel! Greetings from the heart, Guest Experience Team

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2020
Abel López (Guest Experience Manager) vastasi 23.2.2020
Dear Valued Guest, First of all, thank you for choosing Hotel Don Pepe for your stay in Marbella. We feel sincerely happy that you fully enjoyed your experience with us, our greatest goal is that our guests leave with new beautiful memories which accompany them until their next visit. We look forward to welcoming you back to your home in Marbella. Greetings from the heart,

10/10 Loistava

Marja-Liisa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä hotelli
Kiva hotelli hyvällä paikalla. Erittäin ystävällinen kohtelu.
Yöpyi 7 yötä lokakuussa 2017

8/10 Hyvä

jari, lahti

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
upea hotelli mahtavalla sijainnilla
Olimme vaimoni kanssa hotellissa toistamiseen, koska sen sijainti on loistava ja hotelli allasalueineen aivan upea. Marbellan rantakatu on suoraan edessä. Aamiainen on erinomainen hyvällä palvelulla. Valitettavasti sää ei suosinut meitä. Kun seuraavan kerran palaamme, toivomme, että sänky olisi mukavampi. Se oli ainoa miinus, oli tosi vaikea nukkua. Ja vähentäkää julkisissa tiloissa hajusteiden määrää! Muuten upea hotelli!

6/10 OK

juhani, helsinki

Hyvää: Siisteys ja huoneen mukavuus
tyydyttävä viiden tähden hotelli

10/10 Loistava

Wilmer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Wilmer vastasi 18.4.2024
Dear Wilmer, We appreciate your evaluation regarding your stay at Hotel Don Pepe, Gran Meliá in Marbella. We are delighted that you had a great stay, and we hope to welcome you back soon. Best regards, Guest Experience Team

6/10 OK

Juan, Chula Viata

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Old and smalls rooms
Yöpyi 3 yötä huhtikuussa 2024
Don Pepe, Gran Meliá vastasi 7.4.2024
Dear Juan, Thank you very much for taking the time to leave comments regarding your recent stay at Hotel Don Pepe, Gran Meliá. It is always a pleasure to receive your feedback. We will take note of your additional comments regarding the size of the room. We hope to be able to welcome you back soon to your home in Marbella. Greetings from the heart, Guest Experience Team

10/10 Loistava

Karolina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä helmikuussa 2024
Your recent stay at Hotel Don Pepe, Gran Meliá vastasi 26.2.2024
Dear Karolina, Thank you very much for taking the time to review your recent stay at Hotel Don Pepe, Gran Meliá in Marbella. We are thrilled to know that you had a wonderful experience with us, and hope to be able to welcome you back again soon. Best regards, Guest Experience Team

10/10 Loistava

Mr I

Yöpyi 3 yötä helmikuussa 2024
Guest Experience Team vastasi 24.2.2024
Estimado Sr. Vorajee, Es un verdadero placer agradecerle en nombre de todo el equipo del Hotel Don Pepe, Gran Meliá el haber tomado su tiempo y compartido con nosotros su valoración sobre el hotel.Nos complace saber que ha disfrutado de su experiencia con nosotros.¡Esperamos darle la bienvenida de nuevo muy pronto a su hogar en Marbella!Saludos de corazón, Equipo de Guest Experience

10/10 Loistava

Danielle

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful views excellent food
Lovely hotel in a great location. Beautiful grounds and great service. We paid extra for the “red level” which entitled us to a private lounge that had food and drink out available for a good part of the day, nice quality! The room we had was a little dated, unexpected for that level but over all very comfortable and we had a beautiful view of the ocean. The breakfast in the morning was amazing! We enjoyed our stay here.
Yöpyi 1 yön helmikuussa 2024
Your recent stay at Hotel Don Pepe, Gran Meliá vastasi 13.2.2024
Dear Ms. Danielle, On behalf of all the team at Hotel Don Pepe, Gran Meliá in Marbella, we would like to thank you for taking the time to leave feedback regarding your recent stay with us. We are thrilled to learn that you enjoyed your experience, and we will be assured to take into account all of your comments to keep striving for excellence. We all hope to be able to welcome you back again soon. Best regards, Guest Experience Team

8/10 Hyvä

danny

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent location. Heart of Marbella waking distance to lots of restaurants and bars.
Yöpyi 1 yön helmikuussa 2024
Your recent stay at Hotel Don Pepe, Gran Meliá vastasi 13.2.2024
Dear Mr Danny, Thank you very much for taking the time to leave feedback regarding your recent stay at Hotel Don Pepe, Gran Meliá in Marbella. We are thrilled to learn that you enjoyed your sty with us and were able to make the most of the ideal central location. We all hope to be able to welcome you back again soon. Best regards, Guest Experience Team

10/10 Loistava

Giselle

We enjoyed our stay , excellent location
Yöpyi 2 yötä tammikuussa 2024
Guest Experience Team vastasi 28.1.2024
Dear Giselle, On behalf of the entire team of Gran Meliá Don Pepe it is a real pleasure to express you our most sincere gratefulness for taking your time and sharing your experience at the hotel with us and Expedia's community! We are thrilled to know that you had a pleasant experience with us, and were able to enjoy the comfort of our rooms, and friendly service of our staff. We hope to welcome you back soon to Marbella! Greetings from the heart, Guest Experience Team

4/10 Huono

Eric, green cove springs

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A ruined new years. The hotel recommended its partner restaurant, cappuccino as a casual place to eat as we didn’t want the fanfare. When we went to eat at 8pm the were not even open. So we went back to the horror hotel that refused to serve us bc the kitchen closed at 8 and it was 8:12. Never again.
Yöpyi 3 yötä joulukuussa 2023
Don Pepe, Gran Meliá vastasi 17.1.2024
Dear Mr. Eric,On behalf of the whole team of Don Pepe, Gran Meliá it is a real pleasure to transmit you our most sincere gratefulness for taking your time and sharing your experience at the hotel with us and the rest of Expedia.com's community.In relation to your comments, we would like to inform you that your feedback has been seriously taken into consideration in order to improve our service. We hope to have the opportunity to welcoming you back again to offer you an unforgettable experience in the hotel Don Pepe, Gran Meliá. Greetings from the heart, Guest Experience Team

8/10 Hyvä

Carlos Enrique, Boqueron

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean property, breakfast was very good.very good location from old town
Yöpyi 4 yötä joulukuussa 2023
Thank you for your feedback vastasi 9.2.2024
Dear Mr. Enrique, Thank you very much for taking the time to leave your feedback regarding your stay at Hotel Don Pepe, Gran Meliá in Marbella. We are all thrilled to hear you enjoyed your stay with us, and hope to be able to welcome you back again soon. Best regards, Guest Experience Team

10/10 Loistava

Lars Mads

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location, excellent service, excellent restaurants in a beautiful setting.
Yöpyi 2 yötä marraskuussa 2023
Thank you for your feedback vastasi 30.11.2023
Dear Mr Mads, Thank you very much for taking the time to leave feedback regarding your recent stay at Hotel Don Pepe, Gran Meliá in Marbella. We are glad to read that you had an excellent experience with us, and were able to enjoy our restaurants and central location. We all hope to be able to welcome you back to your home in Marbella very soon. Best regards, Guest Experience Team

10/10 Loistava

Juan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great weekend in soth Spain
Great beach hotel with several great restaurants. Will definitely go back
Yöpyi 3 yötä lokakuussa 2023
Guest Expereince Team vastasi 23.10.2023
It is a pleasure to thank you on behalf of the entire team at Hotel Don Pepe, Gran Meliá for the time invested in sharing your experience with us and the followers of Expedia.com. We are pleased to know that you were able to appreciate the truly privileged location of our hotel. We hope to have a future opportunity to welcome you back to Marbella. Heartfelt greetings, Guest Experience Team

10/10 Loistava

Zain Manhal

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel. Photos online don’t do it justice. Staff were incredible
Yöpyi 4 yötä lokakuussa 2023
Guest Experience Team vastasi 13.10.2023
Dear Mr. Manhal, Thank you very much for taking the time to review your recent stay with us at Hotel Don Pepe, Gran Meliá. All the team are thrilled to hear that you had a pleasant experience, and we greatly appreciate your compliments to our wonderful staff who work tirelessly to create special memories for our guests. We hope to be able to welcome you back very soon to your home in Marbella. Greetings from the heart,

10/10 Loistava

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wonderful service
I visited this wonderful hotel to celebrate my sister's 50th birthday, and we were so pleased with the overall service. This hotel is truly a gem! The decor is stylish and the gardens and pool area were so well maintained. The hospitality staff were truly amazing and made my sister and i feel so welcomed and special. We send our sincere thanks to Isabel who was an exceptional host and always made time to stop and chat to all the guests. And the whole hospitality team, including our waiters Flores and Sylvia who always went above and beyond to serve us at breakfast. Such wonderful service. Thank you Gran Melia!
Yöpyi 4 yötä syyskuussa 2023
Greetings from Hotel Don Pepe, Gran Meliá vastasi 7.10.2023
Dear Lisa,On behalf of the whole team of Hotel Don Pepe, Gran Meliá it is a real pleasure to transmit you our most sincere gratefulness for taking your time and sharing your experience.It is truly a pleasure for us to know that you enjoyed a pleasant stay and we will continue working with the same service philosophy to create new experiences to surprise our guests.We are all looking forward welcoming you back soon to Hotel Don Pepe.Best regars,Guest Experience Team

8/10 Hyvä

Roland

Hyvää: Siisteys ja henkilökunta ja palvelu
Schönes Hotel an ausgezeichneter Lage, etwas in die Jahre gekommen, Badezimmer zu klein, passt nicht zum hohen Preis. Frühstück gut aber immer das gleiche.
Yöpyi 8 yötä syyskuussa 2023
Greetings from Hotel Don Pepe, Gran Meliá vastasi 1.10.2023
Dear Mr. Roland,It is a real pleasure to thank you on behalf of the entire team of Hotel Don Pepe, Gran Meliá for taking your time as for sharing your last experience with us and Expedia's followers.We are thrilled you loved our location in the sea front promenade. Moreover, we would like to inform you that your feedback have been seriously taken in consideration. We all hope to welcome you back to Hotel Don Pepe.Best regards,Guest Experience Team

10/10 Loistava

EUAN ARTHUR

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff, lovely gardens, close to Marbella Old Town, large pool, excellent breakfast
Yöpyi 8 yötä syyskuussa 2023
Greetings from Hotel Don Pepe, Gran Meliá vastasi 24.9.2023
Dear Mr. Arthur,First of all, thank you for choosing Hotel Don Pepe for your stay in Marbella and reviewing your experience with us.What a pleasure to read your flattering comment. We feel sincerely happy to know that you fully enjoyed your experience with us, our greatest goal is your satisfaction and knowing we got to exceed your expectations leaves us feeling very proud.We look forward to welcoming you back to your home in Marbella: Hotel Don Pepe, a Gran Meliá Hotel. Best regards, Guest Experience Team

10/10 Loistava

Rodrigo

Yöpyi 1 yön syyskuussa 2023
Thank you for your feedback vastasi 21.9.2023
Dear Mr Rodrigo, Thank you very much for taking the time to review your most recent stay at Hotel Don Pepe, Gran Meliá, in Marbella. We are thrilled that you had a pleasant experience with us, and hope to be able to welcome you back again soon. Greetings from the heart, Guest Experience Team

8/10 Hyvä

Margrethe

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Everything is very good here. Breakfast as well. Bu what happen with the bacon at the breakfast ? Boild bacon ???? Should be fried bacon, please next time.
Yöpyi 1 yön elokuussa 2023
Don Pepe, Gran Meliá vastasi 23.8.2023
Dear Mrs. Margrethe, Firstly we would like to thank you for choosing the Don Pepe, Gran Meliá and for sharing your experience after your visit. We are thrilled you loved the hotel breakfast. We are sorry about the boiled bacon, we will transmit your message to see if we can prepare it next time better. We hope we see you soon at your home in Marbella. Greetings from the heart. Guest Experience Team

10/10 Loistava

Cesar

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything great
Yöpyi 2 yötä heinäkuussa 2023
Don Pepe, Gran Meliá vastasi 17.7.2023
Dear Mr. Cesar,On behalf of the whole team of Don Pepe, Gran Meliá it is a real pleasure to transmit you our most sincere gratefulness for taking your time and sharing your experience at the hotel with us and Expedia.com's community.We all hope to welcome you back soon! Greetings from the heart, Guest Experience Team

10/10 Loistava

afsaneh

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful property with excellent service
Yöpyi 2 yötä toukokuussa 2023
Don Pepe, Gran Meliá vastasi 2.6.2023
On behalf of the whole team of Gran Meliá Don Pepe it is a real pleasure to transmit you my most sincere gratefulness for taking your time and sharing your experience at the hotel with us and the rest of Expedia.com's community.With regards to your comments, we are all truly happy and proud of your satisfaction as well as for your recognition! Specially, your mention to our service!We all hope to welcome you back soon, what we are all truly looking forward! Greetings from the heart, Guest Experience Manager

10/10 Loistava

Thomas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
What can we say more. The best treatment ever. Thanks
Yöpyi 3 yötä toukokuussa 2023
Greetings from Hotel Don Pepe, Gran Meliá vastasi 1.6.2023
Dear Thomas,On behalf of the entire team of Hotel Don Pepe, it is a pleasure to thank you for taking your time and sharing your last stay with us and the Expedia’s followers!With regards to your comments, we are all truly happy and proud of your satisfaction as well as for your recognition.We look forward to welcoming you back very soon to your home in Marbella.Best regads,Guest Experience Team

10/10 Loistava

Connor

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great service and beautiful property for the area. Felt like a nice resort.
Yöpyi 5 yötä toukokuussa 2023
Greetings from Hotel Don Pepe, Gran Meliá vastasi 1.6.2023
Dear Mr. Connor,It is a real pleasure to thank you for taking your time and sharing your last stay with us and the rest of Expedia’s followers.With regards to your comments, we are all truly happy and proud of your satisfaction as well as for your recognition.We look forward to welcoming you back very soon to Hotel Don Pepe, Gran Meliá.Best regards,Guest Experience Team

10/10 Loistava

Michael

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful hotel in great location with good restaurants internally and in the area.
Yöpyi 7 yötä toukokuussa 2023
Don Pepe, Gran Meliá vastasi 21.5.2023
Dear Mr. Michael,It is a real pleasure to thank you on behalf of the entire team of Gran Meliá Don Pepe for taking your time as for sharing your last experience with us and Expedia's followers.In relation to your comments, I am sincerely happy regarding your likeness of the location of the hotel, as well as, the restaurants facilities! Moreover, I would like to inform you that your feedback have been seriously taken in consideration. Mr. Michael, we all hope to welcome you back to Gran Meliá Don Pepe! Greetings from the heart, Guest Experience Manager

8/10 Hyvä

jose

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Todo muy bueno el baño demasiado pequeño
Yöpyi 3 yötä toukokuussa 2023
Don Pepe, Gran Meliá vastasi 12.5.2023
Estimado Sr. José, ¡Gracias por habernos elegido para su estancia en Marbella! Su opinión es muy importante para nosotros y nos alegra enormemente saber que ha tenido un buen comienzo. Sr. José, estamos a su entera disposición para lo que pudiera precisar. Un saludo, Abel López Ybarra Guest Experience Manager

8/10 Hyvä

meleigy

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023
Greetings from Hotel Don Pepe, Gran Meliá vastasi 21.4.2023
Dear Meleigy,On behalf of the entire team of Hotel Don Pepe, it is a pleasure to thank you for taking your time as for sharing your last stay with us and the Expedia’s community.In relation to your comments, we are sincerely happy to know you enjoyed your stay with us. Moreover, we would like to inform you that your feedback has been seriously taken into consideration.We are all looking forward to welcoming you back soon to Hotel Don Pepe!Best regards, Guest Experience Team

10/10 Loistava

mary

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was a fabulous hotel and the property is beautiful. In addition the food was top rate. Staff was very kind and helpful as well. One of the best places I have ever stayed!
Yöpyi 2 yötä huhtikuussa 2023
Greetings from Hotel Don Pepe, Gran Meliá vastasi 18.4.2023
Dear Mary,Good afternoon from the sunny Marbella!On behalf of the entire team of Hotel Don Pepe, Gran Meliá it is a real pleasure to express you our most sincere gratefulness for taking your time and sharing your experience at the hotel with us and the rest of Expedia's community!We are sincerely happy regarding your likeness of our location, breakfast and, specially, your mention to our service. We are glad to read that you enjoyed your stay with us.We are all sincerely looking forward to welcoming you back soon to your home in Marbella.Best regards,Guest Experience Team

10/10 Loistava

John f

Yöpyi 14 yötä helmikuussa 2023
Greetings from Hotel Don Pepe, Gran Meliá vastasi 18.3.2023
Dear John F,It is a real pleasure to thank you on behalf of the entire team of Hotel Don Pepe, Gran Meliá for taking your time and reviewing the hotel regarding your recent experience with us!We are glad to know you fully enjoyed your stay in Marbella. We really appreciate your 5 star recognition.We look forward to welcoming you back very soon!Best regards,Guest Experience Team

10/10 Loistava

Kadim

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2023
Greetings from Hotel Don Pepe, Gran Meliá vastasi 21.2.2023
Dear Kadim,Dear Secu Zena,It is a real pleasure to thank you on behalf of the entire team of Hotel Don Pepe, Gran Meliá for taking your time and reviewing the hotel regarding your recent experience with us.We are glad to know you fully enjoyed your stay in Marbella.We look forward to welcoming you back very soon!Best regards,Guest Experience Team

10/10 Loistava

Valerie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Relaxing holiday
Our stay was lovely all staff were friendly and professional
Yöpyi 4 yötä marraskuussa 2022
Guest Experience Team vastasi 3.12.2022
Dear Ms. Valerie,Thank you very much for taking your time and sharing your experience at Hotel Don Pepe, Gran Meliá with us and Expedia's community!We are all truly happy and proud of your satisfaction as well as for your recognition, specially your mention to our staff!Thank you very much for your loyalty, it is a great pleasure having you as a guests.We are all looking forward to welcoming you back to your home in Marbella: Hotel Don Pepe, Gran Meliá!Greetings from the heart,Guest Experience Team

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä marraskuussa 2022
Guest Experience Team vastasi 14.11.2022
Dear Anonymous,On behalf of the whole team of Hotel Don Pepe, it is a real pleasure to thank you for taking your time and sharing your experience with us and Expedia's community!We are glad to know you fully enjoyed your experience with us! Thank you for your recognition.The entire team hopes to welcome you very soon to your home in Marbella: Hotel Don Pepe, a Gran Meliá Hotel!Greetings,Guest Experience Team

10/10 Loistava

Olga

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Alles prima. Sehr nettes, freundliches Personal. Sie bemühen sich zum Wohle der Gäste sehr.
Yöpyi 3 yötä lokakuussa 2022
Guest Experience Team vastasi 8.11.2022
Dear Ms. Olga,Thank you very much for taking your time and sharing your experience at Hotel Don Pepe, Gran Meliá with us and Expedia's community! We are all truly happy and proud of your satisfaction as well as for your recognition, specially your mention to our staff! Our greatest goal is your satisfaction and knowing we got to exceed your expectations leaves us feeling very proud. We are all looking forward to welcoming you back to your home in Marbella: Hotel Don Pepe, Gran Meliá!Greetings from the heart,Guest Experience Team

10/10 Loistava

Franz, Brookfield

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Súper nice staff and very beautiful property!
Yöpyi 2 yötä syyskuussa 2022
Guest Experience Team vastasi 23.9.2022
Dear Franz,On behalf of the entire team of Hotel Don Pepe, it is a pleasure to thank you for taking your time and sharing your last stay with us.With regards to your comments, we are all truly happy and proud of your satisfaction as well as for your recognition! Specially, your mention to our service!We look forward to welcoming you back very soon to Hotel Don Pepe! Greetings from the heart, (Guest Experience Team)

10/10 Loistava

Zahra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä heinäkuussa 2022
Greetings from Hotel Don Pepe, Gran Meliá vastasi 24.7.2022
Dear Mr. Zahra, Thank you very much for choosing Hotel Don Pepe, Gran Meliá for your stay in Marbella and reviewing your experience with us. We are glad to know you enjoyed your experience with us. Our greatest goal is your satisfaction and knowing we got to exceed your expectations leaves us feeling very proud. The entire team hopes to welcome you very soon to your home in Marbella: Hotel Don Pepe! Greetings from the heart, Guest Experience Team

2/10 Hirveä

Shahram

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I paid $1,200 usd per night and the Ac did not work from the moment that I checked in! They kept on telling me that it would eventually cool off but it never did! They actually send a fan as a solution to the AC. This is the most ridiculous hotel I have ever seen!! Finally the second day I checked out and cut short my trip! Also they couldn’t get my safe to work but I had booked a king bed but they gave me a doubles!!
Yöpyi 3 yötä heinäkuussa 2022
Guest Experience Team vastasi 20.7.2022
Dear Mr. Shahram, Thank you for choosing Hotel Don Pepe, Gran Meliá for your stay in Marbella and for taking your time to share your recent experience with us. First of all, we would like to ask you once again to accept our most sincere apologies for the inconveniences experienced. Our passion for service leads us to always be attentive to the needs and requests of our guests and we are sincerely sorry to learn about your disappointment. We are really sorry none of our efforts have been enough to solve them and not being able to provide you the real five stars service we are recognized for. We would be delighted to have another opportunity to welcome you back. Please, do not hesitate to contact us in advance to find the room that best suits your requirements. Greetings from the heart, Guest Experience Team

8/10 Hyvä

Hamad AlBa

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great overall
Yöpyi 3 yötä kesäkuussa 2022
Guest Experience Team vastasi 24.6.2022
Dear Hamad AlBa, On behalf of the whole team of Hotel Don Pepe, it is a real pleasure to thank you for taking your time and sharing your experience with us and Expedia's community! We are glad to know you enjoyed your overall experience with us! The entire team hopes to welcome you very soon to your home in Marbella: Hotel Don Pepe, a Gran Meliá Hotel! Best regards, Guest Experience Team

10/10 Loistava

Sofie

Yöpyi 2 yötä toukokuussa 2022
Guest Experience Team vastasi 28.5.2022
Dear Ms. Sofie, On behalf of the whole team of Hotel Don Pepe, it is a pleasure to thank you for taking your time and sharing your experience with us and Expedia's community! We feel sincerely happy to know of your joy not just of the hotel but of the overall experience. We are all sincerely looking forward to welcoming you back soon to your home in Marbella! Best regards, Guest Experience Team

10/10 Loistava

Michael DeCourcy Boxill

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastisk opphold. Veldig god service fra ansatte og et veldig flott hotell. Eneste negative hvis jeg skal sette fingen på noe var heisene. Det var kun 2 fungerende heiser og begge var veldig små. Ble flere ganger stående ganske lenge å vente på heisen.
Yöpyi 2 yötä huhtikuussa 2022
Guest Experience Team vastasi 26.4.2022
Dear Mr. De Courcy, On behalf of the whole team of Hotel Don Pepe, it is a pleasure to thank you for taking your time and sharing your experience with us and Expedia's community! We feel sincerely happy to know of your joy not just of the hotel but of the overall experience. We are glad to inform that we will continue to work on the renovation of the facilities so your next experience with us will be even more unforgettable! We are all sincerely looking forward to welcoming you back soon to your home in Marbella! Greetings from the heart, Guest Experience Team

10/10 Loistava

Jan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2021
Guest Experience Team vastasi 8.4.2022
Dear Mr. Jan, On behalf of the whole team of Hotel Don Pepe, it is a real pleasure to thank you for taking your time and sharing your experience with us! We are glad to know you enjoyed your overall experience in Marbella. The entire team hopes to welcome you very soon to your home in La Costa del Sol: Hotel Don Pepe, a Gran Meliá Hotel! Greetings from the heart, Guest Experience Team

10/10 Loistava

Michael

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä helmikuussa 2022
Hotel Don Pepe, Gran Melia vastasi 7.3.2022
Dear Michael, Dear Mr. Geysels, On behalf of the whole team of Hotel Don Pepe, it is a real pleasure to thank you for taking your time and sharing your experience with us and Expedia's community! We are glad to know you enjoyed your overall experience with us. The entire team hopes to welcome you very soon to your home in Marbella: Hotel Don Pepe, a Gran Meliá Hotel! Greetings from the heart, Guest Experience

10/10 Loistava

Eva

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä helmikuussa 2022
Guest Experience vastasi 21.2.2022
Estimada Sra. Eva, Es un placer agradecerle en nombre de todo el equipo del Hotel Don Pepe, Gran Meliá el haber tomado su tiempo y compartir su experiencia con nosotros. Nos complace saber que ha disfrutado plenamente de sus merecidas vacaciones en Marbella. ¡Esperamos poder darle la bienvenida de nuevo muy pronto! Saludos de corazón, Guest Experience

10/10 Loistava

Jarle

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Meget bra hotell og flott beliggenhet
Yöpyi 3 yötä helmikuussa 2022
Guest Experience vastasi 6.2.2022
Dear Jarle, On behalf of the whole team of Hotel Don Pepe, it is a real pleasure to thank you for taking your time and sharing your experience with us! We are glad to know you enjoyed your overall experience with us! Thank you for appreciating our privileged location overlooking the Mediterranean sea as your beautiful picture shows:) The entire team hopes to welcome you very soon to your home in Marbella: Hotel Don Pepe, a Gran Meliá Hotel! Greetings from the heart,

10/10 Loistava

steve

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel and staff. Housekeeping a bit hit and miss
Yöpyi 7 yötä tammikuussa 2022
Abel López Ybarra (Guest Experience Manager) vastasi 31.1.2022
Dear Mr. Steve, On behalf of the whole team of Hotel Don Pepe, it is a real pleasure to thank you for taking your time and sharing your experience with us! We are glad to know you enjoyed your overall experience with us! Thank you for your feedback, we take very well note of your comment. It is very helpful in order to keep improving everyday. The entire team hopes to welcome you very soon to your home in Marbella: Hotel Don Pepe, a Gran Meliá Hotel! Greetings from the heart, Abel López Ybarra Guest Experience Manager

10/10 Loistava

Krister

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bra i Marbella-perfekt vid strandpromenaden.
Rent och snyggt,mycket bra frukost!
Yöpyi 3 yötä marraskuussa 2021
Abel López Ybarra (Guest Experience Manager) vastasi 12.12.2021
Dear Krister, On behalf of the whole team of Hotel Don Pepe, it is a real pleasure to thank you for taking your time and sharing your experience with us! We are glad to know you enjoyed your overall experience with us! Thank you for your kind words, it is always encouraging to receive such good feedback. The entire team hopes to welcome you very soon to your home in Marbella: Hotel Don Pepe, a Gran Meliá Hotel! Greetings from the heart, Abel López Ybarra Guest Experience Manager

10/10 Loistava

Gordon

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
wonderful attention to detail and great staff. A bit pricey as the superior rooms could be bigger
Yöpyi 4 yötä marraskuussa 2021
Abel López Ybarra (Guest Experience Manager) vastasi 3.12.2021
Dear Mr. Gordon, On behalf of the whole team of Hotel Don Pepe, it is a real pleasure to thank you for taking your time and sharing your experience with us! We are glad to know you enjoyed your overall experience with us! Thank you for your feedback, we take very well note of your comment. It is very helpful in order to keep improving everyday. The entire team hopes to welcome you very soon to your home in Marbella: Hotel Don Pepe, a Gran Meliá Hotel! Greetings from the heart, Abel López Ybarra Guest Experience Manager

10/10 Loistava

Andrés

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2021
Abel López Ybarra (Guest Experience Manager) vastasi 1.12.2021
Estimado Sr. Andrés, Es un placer agradecerle en nombre de todo el equipo del Hotel Don Pepe, Gran Meliá el haber tomado su tiempo y compartir su experiencia con nosotros. Nos complace saber que ha disfrutado plenamente de sus merecidas vacaciones en Marbella. ¡Esperamos poder darle la bienvenida de nuevo muy pronto! Saludos de corazón, Abel López Ybarra (Guest Experience Manager)