2/10 Hirveä
Roger
Matkusti perheen kanssa
9.10.2025
A totally unpleasant and disappointing experience!!!
The stay was supposed to be a relaxing, vacation-like experience, but unfortunately, it turned into a nightmare… I couldn't rest due to the massive construction work at the condominium…
The room VACASA assigned me was a room across from where construction was going on, and the worst noise was right in front of it. My ears were ringing and I had severe earache from the massive, loud construction work taking place at the condominium next to the pool… from 8:00 a.m. to 7:00 p.m.
I spoke to the VACASA manager twice, and her attitude was completely closed and despotic… Unpleasant, just like the construction itself. I don't know the manager's name. VACASA's service quality is terrible, the managers specifically.
The room felt dusty. I explained to the manager that I am asthmatic and she didn't offer me any options to change. I believe the building is unfit for guests on the entire side facing the construction. If people are coming on vacation, this property is not suitable for vacations, and they shouldn't rent these rooms facing the construction. Furthermore, the building was almost empty...
Because of this inconvenience, I contacted Expedia, Vrbo, the condominium, and VACASA several times, obviously without finding a solution.
Everything was exhausting, annoying, and frustrating due to the noise. An unpleasant stay.


Roger
Yöpyi 2 yötä syyskuussa 2025