Residenssit – Mare Island

”This property is very well maintained and close to downtown Napa (under 12 min drive). This is my second time staying and possibly one of the busiest times. There were 2 weddings and 1 conference taking place at the same time. I had 2 issues that were not handled well and both pretty significant issues. I was told management would follow up with me and that never happened. I know with these 3 events staffing and customer service can be delayed for the other guests, so I was trying to be...

”No closet to hang clothes. Need instructions on how to use the tv. Had 2 remotes and no explanation as to what to do with them. Manage to turn it on but difficulty in finding a channel. Eventually just turned it off. Rooms had wooden floors so can hear the occupant next door move the desk chair. Load scraping noise across the floor each time they moved. Truck parked in front of our unit that turned on and rev the big engine at 6am. Ok just to stay 1 or 2 nights but not longer. Some...

”The property is a bit tired. The landscaping and parking lot need attention. The room was clean. The toilet sat about 6” out away from the wall behind it. There is a lack of attention to details. The room pricing seems high. The breakfast was nice with lots of fresh fruit.”

”Actually loved staying here, I always stay at the Marriott and the cost was like 250 more than a standard room here AND you get to contribute to local business owners that actually care about your experience. The vibe of the entire building was so cool and the layout and décor is stunning. Liquor store within walking distance for random amenities you might not find at the hotel late night and its close to everything downtown. Great experience and looking forward to staying again. The location...

”Wonderful in all respects.”

”Clean and comfy.”

”The room is very clean and the staff is very nice. The Parking is very convenient.”

”The first room we had the air conditioner was not working as it should. The room was very warm. It was reported to the staff but were not moved to another room until the next morning. At check out we were charged for parking but did not have a car. I am waiting for a refund.”

”Clean, quiet rooms and a decent breakfast”

”Cool stay”

”Nice hotel about 25min from San Francisco. Nice comfortable beds, good thing we were able to fill water bottles at the lobby.”

”Huone oli siisti ja henkilökunta todella ystävällistä”