The service was excellent. My friend was sick one day so the restaurant manager arranged a pizza delivered to my friend at the room. The food was surprisingly good and wine and cocktails were free of charge. There were plenty of activities for free, like spinning and trapeze which was nice. We tried the hotel's spa, the massage was lovely but the hammam was little disappointment, only a steamroom and a quick body wash. The room was perfectly clean, the shower had good water pressure and water was warm. The gym seemed a bit dirty, few equipment but managed to do a proper workout there. There is a free bus going to the city (Place de la liberte), which we took one day and walked ~5mins to the shopping centre Garre eden. The hotel was very safe and there was plenty of helpful staff. It is located in the quiet area, you cannot hear any calls for prayers etc.