Ulkopuoli

Arvostelut: Radisson Blu Hotel, Marrakech Carré Eden

5 out of 5
Radisson Blu Hotel, Marrakech Carré Eden
166-176 avenue Mohamed V, Marrakech

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 327 kautta 566 arvostelua" "
Arvosana 8 - Hyvä. 147 kautta 566 arvostelua" "
Arvosana 6 - OK. 40 kautta 566 arvostelua" "
Arvosana 4 - Huono. 27 kautta 566 arvostelua" "
Arvosana 2 - Hirveä. 25 kautta 566 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Jani

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä maaliskuussa 2023
Mr Fabrice Castellorizios vastasi 3.4.2023
Dear Jani,We read your opinion with pleasure and we thank you for sharing it. We are delighted that you were generally satisfied with your stay in Radisson Blu Hotel, Marrakech Carré Eden. Always with our "Yes I Can!" spirit of service, we all look forward to welcoming you soon for your next visit to Marrakech and providing you with a totally positive and memorable experience.Thank you.

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent property in a very central shopping area. Lots of activity around the area to enjoy. the hotel has a great pool and lovely terrace for socializing. The room was by far the best bit, with excellent wet room, soft bed with appropriate pillow.
Yöpyi 1 yön toukokuussa 2024
Mr Fabrice Castellorizios vastasi 28.5.2024
Dear David,Thank you for your positive feedback on your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to hear that you enjoyed our central location, vibrant surroundings, and our pool and terrace.We are especially pleased that you found the room to be the best part of your stay, with its excellent wet room and comfortable bed.We look forward to welcoming you back in the future.Best regards,

10/10 Loistava

Augusto

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Podem ir sem medo, hotel excelente e muito bem localizado.
Yöpyi 2 yötä huhtikuussa 2024
Mr Fabrice Castellorizios vastasi 10.4.2024
Prezado Augusto,Agradecemos sinceramente suas palavras gentis e sua recomendação para o Radisson Blu Hotel, Marrakech Carré Eden. É um prazer saber que você teve uma excelente experiência conosco e que apreciou nossa localização privilegiada.Esperamos ansiosamente recebê-lo novamente em breve para outra estadia memorável em Marrakech.Atenciosamente,

10/10 Loistava

ASHOK

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very well maintained. Staff were very helpful. Breakfast was excellent !!
Yöpyi 2 yötä maaliskuussa 2024
Mr Fabrice Castellorizios vastasi 8.4.2024
Dear Ashok,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be very well-maintained and that our staff were helpful during your stay. It's fantastic to know that you enjoyed the excellent breakfast as well.Your satisfaction is our top priority, and we appreciate your kind words. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We hope to welcome you back for another wonderful stay in the future!Thank you.

2/10 Hirveä

Nimisha

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
. The unfortunate part of this hotel is the staff and this has to be the worst Radisson hotel we stayed in . The two things that stood out for me was the way staff treated certain guests compared to others . The day we checked in , we asked for a tour to be booked , it was a half day tour of Marrakesh, the poster in hotel proclaimed that it was safer and easier to book with them so I felt rest assured that this would be the case. The driver pick us up and took us to meet the guide .. his name was Saeed and we were told that he was the best guide in Marrakesh . The tour turned into a nightmare , he didnot follow the itinerary and took us through the medina( this is our first time in Marrakesh ) , he didnot walk with us but went ahead talking on his phone , he left us at a carpet store and explained that they would explain the different parts of the carpets had different meetings, we then told the owner we didnot want to buy the carpets , he became angry and switch off the lights leaving alone in the store .. this was very scary so we quickly left , the guide kept taking us to shops and we explained that this was not on the itinerary and he just yelled at us. We then asked to be taken back to the hotel . The second thing we asked about was exchanging dirhams at the hotel, the lady who checked us in said there were atms to withdraw money but the last day of our stay I saw staff exchanging dirhams for other guests. Please don’t stay here!
Yöpyi 4 yötä maaliskuussa 2024
Mr Fabrice Castellorizios vastasi 8.4.2024
Dear Nimisha,Thank you for sharing your experience. We sincerely apologize for the negative experience you encountered during your stay at our hotel. It's disheartening to hear about the issues you faced with our staff's behavior and the tour guide's conduct during your excursion. This is not the level of service we strive to provide to our guests, and we will address these concerns with our team to ensure such incidents are not repeated in the future. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. We apologize for any inconvenience caused and hope that you will give us another chance to provide you with a more enjoyable and satisfactory experience in the future.Very kind regards.

4/10 Huono

LUIS ALBERTO, EL PASO

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is a 2.5 star hotel. DEFINITELY not a 5 star hotel. When checking in, the guy at reception desk started negotiating a different room, he said they did not have an upgrade, nontheless, he started offering 2 other paid options. We decided for a super premium room. It definitely needs a lot of maintance. The headboard has tears, floor is all scratched, wardrobe is missing pieces of cardboard, water was leaking from the WC, had to get people 3 different times to fix it, temperature control not very modern, all in all, not a 5 star hotel. Service, personnel, room, spa. I would definitely rate it a 2.5 hotel.
Yöpyi 3 yötä maaliskuussa 2024
Mr Fabrice Castellorizios vastasi 8.4.2024
Dear Luis Alberto,Thank you for sharing your experience. We apologize for any inconvenience you encountered during your stay at Radisson Blu Hotel, Marrakech Carré Eden. Your feedback is valuable to us, and we take it seriously. Rest assured, we will address the maintenance issues you mentioned to ensure a more comfortable stay for our guests. We appreciate your comments regarding the service and personnel, and we will use them to improve our standards. If there is anything else you would like to discuss or if you have any further feedback, please feel free to contact us directly.Kind regards.

8/10 Hyvä

francisco, london

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The team were lovely and v friendly. The hotel is well located but a taxi ride away 20 minutes from the medina. We were upgraded to a pool side view. Much appreciated. Thank you. Room service was great and the asparagus risotto was divine. Sadly, we arrived during the school holidays and the swim pool was full of screaming kids and historical and selfish parents who believe, everyone should out up with such annoying mess. The hotel management MUST managed this situation better and control the noise level. Parents cannot be allowed to take over and turn the space into theirs own home lounge. The staff simply ignores it. The only way we managed spend one day by the pool was because we were wearing Ears Plugs and sound cancelling head phones over them and even that was not enough to block the families and kids noise around us. So we simply gave up and booked days passes at a more elevated and pool controlled hotel. The only to get some sun and be quiet. Such a shame really but I did not leave home to end up spending my week holidays in a crèche. Hell no!! We also would have liked to have someone at hand to order food and drinks. We had to leave the chairs and make our way into the bar/ restaurant in order to order something.
Yöpyi 4 yötä maaliskuussa 2024
Mr Fabrice Castellorizios vastasi 26.3.2024
Dear Francisco,Thank you for taking the time to share your detailed feedback with us. We are glad to hear that you found our team to be lovely and friendly, and that you appreciated the upgrade to a poolside view room. We are also pleased to hear that you enjoyed the room service.However, we apologize for the inconvenience caused by the noise from the pool area during your stay, especially due to the presence of children and their families. We understand your frustration, and we sincerely apologize for any disruption this may have caused to your holiday experience. Please know that your comments have been noted, and we will work to improve our management of the situation to ensure a more peaceful environment for all our guests.We also appreciate your feedback regarding the ordering process for food and drinks by the pool, and we will review our procedures to see how we can make this process more convenient for our guests.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

10/10 Loistava

Gerard

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Mr Fabrice Castellorizios vastasi 29.2.2024
Dear Gerard,Thank you for choosing to stay at Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to hear that you enjoyed your stay with us.If you have any specific feedback or if there's anything we can do to make your future visits even more enjoyable, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back.Best regards,

10/10 Loistava

Louise, Saint Laurent

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent breakfast and service.
Yöpyi 7 yötä helmikuussa 2024
Mr Fabrice Castellorizios vastasi 23.2.2024
Dear Louise,Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay. We are delighted to hear that you enjoyed our excellent breakfast and service. Your satisfaction is our priority, and we appreciate your positive feedback.If you have any specific comments or suggestions on how we can further enhance your experience, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay.Best regards,

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä tammikuussa 2024
Mr Fabrice Castellorizios vastasi 22.1.2024
Dear David,Thank you for your brief but positive feedback! We are delighted to hear that you had an excellent stay at Radisson Blu Hotel, Marrakech Carré Eden.If you have any specific comments or suggestions on how we can further enhance your experience, please feel free to share. We appreciate your patronage and hope to welcome you back for another excellent stay.Kind regards.

10/10 Loistava

Carlos F

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Mr Fabrice Castellorizios vastasi 22.1.2024
Dear Guest,Thank you for your feedback! We are glad to read that you have appreciated your experience at Radisson Blu Hotel, Marrakech Carré Eden.If you have any specific comments or suggestions on how we can further enhance your experience, please feel free to share. We appreciate your patronage and hope to welcome you back for another positive experience.Thank you.

10/10 Loistava

Gregory

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great pool and service
Yöpyi 1 yön joulukuussa 2023
Mr Fabrice Castellorizios vastasi 31.12.2023
Dear Gregory,Thank you for sharing your positive feedback about the Radisson Blu Hotel, Marrakech Carré Eden. We're delighted to hear that you liked your stay with us.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We value your input, and it helps us in our ongoing efforts to provide excellent service.We hope to have the pleasure of welcoming you back for another enjoyable experience in the future.Best regards,

10/10 Loistava

Amit

Yöpyi 4 yötä joulukuussa 2023
Mr Fabrice Castellorizios vastasi 31.12.2023
Dear Amit,Thank you for your concise feedback about the Radisson Blu Hotel, Marrakech Carré Eden. We're pleased to hear that you found our hotel to be good.If there are any specific aspects of your stay that you particularly enjoyed or if you have any suggestions for improvement, we'd love to hear more details. Your input is valuable to us as we continually strive to enhance the guest experience.We look forward to the opportunity of hosting you again in the future.Best regards,

10/10 Loistava

JAVED IQBAL

Yöpyi 6 yötä joulukuussa 2023
Mr Fabrice Castellorizios vastasi 30.12.2023
Dear Javed,Thank you for your brief feedback on your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We're pleased to hear that you had a good stay.If you have any specific comments or suggestions on how we can further enhance our services, we'd love to hear them. Your feedback is important to us as we strive to provide the best possible experience for our guests.We look forward to welcoming you again in the future. If there's anything specific you'd like to share, please feel free to let us know.Best regards,

10/10 Loistava

Shine

Yöpyi 2 yötä joulukuussa 2023
Mr Fabrice Castellorizios vastasi 12.12.2023
Dear Shine,Thank you for your positive feedback! We are delighted to hear that you had a very good experience at Radisson Blu Hotel, Marrakech Carré Eden. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent stay.Best regards,

10/10 Loistava

John

Liikematkailija
A great place to unwind
I loved this hotel. And, I did not like the Radisson Blu in Casablanca at all. However, happily, I really enjoyed the Radisson Blu in Marrakech. It's in a great area. The property is in excellent shape. The rooms were great, as was the gym, pool, restaurant, etc. My room was actually quiet. I also want to acknowledge my wonderful waiter at the restaurant. His name was Tarik, and he was fantastic.
Yöpyi 2 yötä joulukuussa 2023
Mr Fabrice Castellorizios vastasi 10.12.2023
Dear John,Thank you so much for taking the time to share your positive experience at Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to hear that you enjoyed your stay and found the hotel to be a great place to unwind. It's wonderful to know that the property, rooms, gym, pool, and restaurant met your expectations.We appreciate your kind words about Tarik, your waiter. We will be sure to pass along your compliments to him. Our team is dedicated to providing excellent service, and feedback like yours motivates us to continue delivering memorable experiences for our guests.We look forward to welcoming you back to Radisson Blu Hotel, Marrakech Carré Eden in the future. If you have any further comments or suggestions, feel free to let us know. Thank you for choosing our hotel, and we hope you have a great day!Kind regards,

10/10 Loistava

Kevin M.

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Safe and secure, rooms were cleaned daily and many other requests were granted without hesitation.
Yöpyi 6 yötä marraskuussa 2023
Mr Fabrice Castellorizios vastasi 10.12.2023
Dear Kevin,We are delighted to hear that you felt safe and secure during your stay at Radisson Blu Hotel, Marrakech Carré Eden. It's great to know that your room was cleaned daily, and that our team was responsive to your requests.Ensuring a comfortable and secure environment for our guests is a top priority, and we appreciate your positive feedback. If you have any additional comments or if there's anything specific you would like to share about your experience, please feel free to let us know.Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden. We hope to have the pleasure of welcoming you back in the future.Thank you.

10/10 Loistava

Jay

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very modern, clean place. Excellent breakfast and nice restaurant area.
Yöpyi 2 yötä marraskuussa 2023
Mr Fabrice Castellorizios vastasi 27.11.2023
Dear Jay,Thank you for taking the time to share your positive experience at Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to hear that you found our hotel to be very modern and clean.It's wonderful to know that you enjoyed the excellent breakfast and appreciated the nice restaurant area. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay.We value your input and strive to provide the best possible experience for our guests.Thank you for choosing Radisson Blu, and we look forward to hosting you again in the future.Kind regards,

10/10 Loistava

Manuel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä marraskuussa 2023
Mr Fabrice Castellorizios vastasi 13.11.2023
Dear Manuel,We thank you for your choice of the Radisson Blu Hotel, Marrakech Carré Eden as well as for your very positive sharing. All of our teams are delighted to have you among our dear customers and we all remain fully available to you in the hope of welcoming you again and make have memorable moments.Thank you.

10/10 Loistava

Michael, Bellville

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All good
Yöpyi 2 yötä marraskuussa 2023
Mr Fabrice Castellorizios vastasi 11.11.2023
Dear Micheal,Thank you for your concise feedback! We are glad to hear that everything was good during your stay at Radisson Blu Hotel, Marrakech Carré Eden. If you have any specific comments or if there's anything you'd like to share about your experience, feel free to let us know. We appreciate your feedback and look forward to welcoming you again in the future.Kind regards,

8/10 Hyvä

Nolan

Yöpyi 4 yötä lokakuussa 2023
Mr Fabrice Castellorizios vastasi 4.11.2023
Dear Nolan,Thank you for taking the time to provide feedback on your recent stay at Radisson Blu Hotel, Marrakech Carré Eden. We're glad to hear that your stay was satisfactory.We always aim to make our guests' experiences as enjoyable as possible, and your comments are valuable to us. If you have any specific feedback or suggestions on how we can further improve, please feel free to share.We hope to have the opportunity to serve you again in the future, and our team remains committed to providing the "Yes I Can!" spirit of service.Best regards,

8/10 Hyvä

Ali

Yöpyi 2 yötä lokakuussa 2023
Mr Fabrice Castellorizios vastasi 21.10.2023
Dear Ali,We thank you for your choice of Radisson Blu Hotel, Marrakech Carré Eden as well as for this positive sharing. We only can be delighted that you have been among us and all our teams remain fully available to you in the hope of meeting you for a next stay full of memorable moments.Thank you.

10/10 Loistava

Zuzana

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Helpful and patient staff. Much appreciated!
Yöpyi 2 yötä syyskuussa 2023
Mr Fabrice Castellorizios vastasi 2.10.2023
Dear Adrian,Thank you for your excellent review regarding Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to hear that you found our staff patient and helpful. Always with our "Yes I Can!" spirit, our friendly staff is dedicated to ensuring a pleasant experience for our guests.Warm regards.

10/10 Loistava

Samer

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel and a good services.
Yöpyi 6 yötä syyskuussa 2023
Mr Fabrice Castellorizios vastasi 30.9.2023
Dear Samer,Thank you for your kind words about Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to hear that you had a great stay and experienced good services. Our team is committed to delivering exceptional hospitality while embodying our "Yes I Can!" spirit.Warm regards

10/10 Loistava

Claudia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Mr Fabrice Castellorizios vastasi 24.9.2023
Dear Claudia,Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden again and for sharing your comments. All our teams are at your disposal, always in our “Yes I Can!” spirit, hoping that we will have the opportunity to welcome you back and give you a new memorable experience.Thank you.

10/10 Loistava

Claudia

Yöpyi 1 yön syyskuussa 2023
Mr Fabrice Castellorizios vastasi 23.9.2023
Dear Claudia,We are thrilled to hear about your positive stay at Radisson Blu Hotel, Marrakech Carré Eden. It was our pleasure to have you as our guest, and we hope to welcome you back in the future.Warm regards,

6/10 OK

BENEDICTE

Matkusti ryhmän kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
décevant
Pour un hôtel 5*, le service laisse à désirer...long, manque de réactivité et d'enthousiasme. Les prestations, notamment autour de la piscine, ne sont pas à la hauteur. Les prix des plats et cocktails sont beaucoup trop élevés pour la qualité servie...il vaut mieux manger dans de nombreuses adresses autour où le service et la qualité sont top.
Yöpyi 2 yötä syyskuussa 2023
Mr Fabrice Castellorizios vastasi 3.10.2023
Cher Benedicte,Nous vous remercions d'avoir pris le temps de partager vos commentaires concernant votre récent séjour au Radisson Blu Hotel, Marrakech Carré Eden.Nous sommes sincèrement désolés d'apprendre que le service que vous avez reçu ne correspondait pas à vos attentes. Nous nous efforçons de maintenir un niveau élevé de service et nous sommes déçus de ne pas avoir répondu à vos attentes en matière de réactivité et d'enthousiasme.De plus, nous sommes attristés de lire que nos prestations autour de la piscine ne vous ont pas entièrement satisfait. Vos remarques sur les prix des plats et des cocktails sont également prises en compte, et nous réévaluerons nos tarifs pour garantir une meilleure correspondance avec la qualité attendue.Nous apprécions vos commentaires constructifs, qui nous aident à nous améliorer. Dans l’espoir que vous nous donnerez une autre opportunité de vous accueillir et de vous offrir une expérience plus agréable à l'avenir.Cordialement,

10/10 Loistava

nadia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Le meilleur hôtel de Gueliz
Un service aux petits soins, une équipe formidable et professionnelle, un hôtel très bien situé. Encore merci
Yöpyi 3 yötä syyskuussa 2023
Mr Fabrice Castellorizios vastasi 3.10.2023
Chère Nadia,Nous vous remercions chaleureusement pour votre commentaire élogieux sur le Radisson Blu Hotel, Marrakech Carré Eden.C'est un véritable honneur d'être qualifié comme le meilleur hôtel de Gueliz. Nous sommes enchantés que vous ayez apprécié notre service attentionné, notre équipe formidable et professionnelle, ainsi que notre emplacement privilégié.L'ensemble de notre personnel est dévoué à offrir à nos clients une expérience exceptionnelle, et nous sommes ravis que cela se reflète dans votre avis.Nous vous remercions encore une fois pour votre soutien et espérons vous accueillir à nouveau très bientôt pour un autre séjour mémorable.Cordialement,

2/10 Hirveä

El Khalil

Yöpyi 8 yötä elokuussa 2023
Mr Fabrice Castellorizios vastasi 10.9.2023
Dear El Khalil,Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden again and for sharing your comments. We would like to apologize for any caused inconvenience and we seriously consider your review. all our teams are at your disposal, always in our “Yes I Can!” spirit, hoping that we will have the opportunity to welcome you back and give you a new experience, and this time, a completely positive and memorable one.Thank you.

10/10 Loistava

Ran

Yöpyi 2 yötä elokuussa 2023
Mr Fabrice Castellorizios vastasi 7.9.2023
Dear Ran,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay at Radisson Blu Hotel, Marrakech Carré Eden. We hope to have the pleasure of welcoming you back in the future, and we remain at your service for any assistance you might require.Best regards,

10/10 Loistava

Danielle

Yöpyi 1 yön syyskuussa 2023
Mr Fabrice Castellorizios vastasi 23.9.2023
Dear Danielle,We are delighted to hear that you enjoyed your stay at Radisson Blu Hotel, Marrakech Carré Eden. Your satisfaction is our greatest reward, and we look forward to welcoming you back in the future.Warm regards,

4/10 Huono

Jeffrey, Oakville

Matkusti perheen kanssa
While they only have 3 floors with rooms and 4 elevators it took over 5 minutes to and from our room. All the time even when not busy. There was no wifi at entrance. This made it impossible to connect with tour guides abs others. Pool was a wading pool not one for actual swimming plus it was not open in the evening. They ran out of towels several times.
Yöpyi 8 yötä elokuussa 2023
Mr Fabrice Castellorizios vastasi 15.9.2023
Dear Jeffrey,We appreciate your feedback regarding your recent stay at Radisson Blu Hotel, Marrakech Carré Eden.We apologize for the inconvenience you experienced with the elevators and the extended wait times. We will investigate this matter to ensure a smoother experience for our guests.Regarding the Wi-Fi connectivity issue at the entrance, we apologize for any inconvenience this may have caused. We will work to improve the coverage in all areas of the hotel to ensure our guests can easily connect with tour guides and others.We regret that the pool did not meet your expectations and that it was not open in the evening. Your feedback on the pool size and hours of operation has been noted for consideration.Lastly, we apologize for any inconvenience caused by the shortage of towels. We will review our inventory management to prevent such occurrences in the future.Thank you for sharing your concerns with us, and we hope you will give us another opportunity to provide you with a more enjoyable stay in the future.Kind regards,

2/10 Hirveä

S

Yöpyi 1 yön elokuussa 2023
Mr Fabrice Castellorizios vastasi 7.9.2023
Dear Guest,Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay. We apologize for any inconvenience you experienced during your stay. Please rest assured that we take your feedback seriously. We hope that you will be back among us and we will do our best to assure a very memorable experience.Very kind regards

10/10 Loistava

Sarah

Yöpyi 1 yön elokuussa 2023
Mr Fabrice Castellorizios vastasi 10.9.2023
Dear Sarah,Thank you for your positive feedback following your stay at the Radisson Blu Hotel, Marrakech Carré Eden. It will always be a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable experience.Thank you.

10/10 Loistava

Juan Feranndo

Yöpyi 3 yötä heinäkuussa 2023
Mr Fabrice Castellorizios vastasi 7.8.2023
Dear Juan Feranndo, We are pleased to know that you have been delighted with your stay in Radisson Blu Hotel, Marrakech Carré Eden. All our teams, in our “Yes I can!” spirit of service, are available to welcome you back and make your experience memorable one.Thank you.

10/10 Loistava

Tarek, Staten Island

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very clean nice hotel. Amazing staff
Yöpyi 1 yön heinäkuussa 2023
Mr Fabrice Castellorizios vastasi 2.8.2023
Dear Tarek, We are pleased to know that you had an utmost satisfaction after your stay in Radisson Blu Hotel, Marrakech Carré Eden and that you reflected it through this excellent review. All our teams, in our “Yes I can!” spirit of service, are available to welcome you back and make you have another memorable experience.Thank you.

10/10 Loistava

TARIK

Yöpyi 3 yötä heinäkuussa 2023
Mr Fabrice Castellorizios vastasi 2.8.2023
Dear Kati,Thank you for your very positive review after your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We all hope to see you soon among us to make you have a completely new, positive and memorable stay.Thanks.

10/10 Loistava

Gergana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best location and royal treatment.
The hotel is in great location, in the middle of Gueliz, with restaurants all around, a mall under the hotel, and a big Carrefour under the mall. Great for shopping, sightseeing, and night life. Best location in Marrakesh. It felt like a real 5-star experience. The grounds are well maintained and very luxurious.
Yöpyi 4 yötä heinäkuussa 2023
Mr Fabrice Castellorizios vastasi 18.7.2023
Dear Gergana,Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this positive review. We are delighted that you had been among us as part of our dear guests and it will be a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.Thank you.

10/10 Loistava

LISBETH

Yöpyi 1 yön heinäkuussa 2023
Mr Fabrice Castellorizios vastasi 2.8.2023
Dear Lisbeth ,We thank you for your choice of Radisson Blu Hotel, Marrakech Carré Eden as well as for this very positive sharing. All our teams remain fully available to you in the hope of meeting you for a next stay full of memorable moments.Thank you.

10/10 Loistava

Ibtissam

Yöpyi 2 yötä heinäkuussa 2023
Mr Fabrice Castellorizios vastasi 8.7.2023
Dear Ibtissam,Thank you for your visit to the Radisson Blu Hotel, Marrakech Carré Eden, as well as for your excellent review. We are glad that you are satisfied with your stay. In the spirit of “Yes I can!”, all our teams are available to welcome you back and make your experience an unforgettable one and very positively memorable.Thank you.

10/10 Loistava

Abdelkabir

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ghbynh
Yöpyi 1 yön heinäkuussa 2023
Mr Fabrice Castellorizios vastasi 8.7.2023
Dear Abdelkabir,We thank you for your choice of Radisson Blu Hotel, Marrakech Carré Eden as well as for this positive sharing. We only can be delighted that you have been among us. All our teams remain fully available to you in the hope of meeting you for a next stay full of memorable moments.Thank you.

10/10 Loistava

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great place to stay
Very good hotel. Room is spacious,AC worked, hot drink facility is available in room, big bed. Breakfast is plenty choice. Every night there is live music to entertain. Swimming pool is warm and lovely. Staff are helpful and friendly. Location is in the centre but quite far from Medina old town. The only thing that is uncomfortable was the smoking policy, as we found people smoked around pool area and in the room ( smells pot in the corridor). It is a family friendly hotel so they should banned people to do this.
Yöpyi 3 yötä kesäkuussa 2023
Mr Fabrice Castellorizios vastasi 25.6.2023
Dear Andrew,Thank you for your feedback after your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We are glad that you have enjoyed your stay and appreciated your confortable room, the breakfast, our live music band, the swimming pool, our staff and our location. In the meantime, we apologize for any experienced inconvenience. We all hope to see you again among us to make you have a completely new, positive and memorable stay.Thank you.

8/10 Hyvä

Clara

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Located at the centre easy for shopping and dining
Yöpyi 3 yötä kesäkuussa 2023
Mr Fabrice Castellorizios vastasi 13.6.2023
Dear Clara,We thank you for your choice of Radisson Blu Hotel, Marrakech Carré Eden as well as for this positive sharing. All our teams remain fully available to you in the hope of meeting you for a next stay full of memorable moments.Thank you.

10/10 Loistava

Deborah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great service and location.
Yöpyi 3 yötä toukokuussa 2023
Mr Fabrice Castellorizios vastasi 23.5.2023
Dear Deborah ,We thank you for your positive feedback and for having chosen our establishment for your experience in Marrakech. All the teams at the Radisson Blu Hotel, Marrakech Carré Eden are delighted that your stay went well, in the hope of welcoming you again for a new experience full of positively memorable moments.Thank you.

4/10 Huono

Yassine

Yöpyi 3 yötä huhtikuussa 2023
Mr Fabrice Castellorizios vastasi 23.5.2023
Dear Yassine,We would like to thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for sharing this review. We are sorry if your experience did not go well and we assure that all our teams, always in our usual "Yes I Can!" spirit, hope that you will grant us another chance to make you live a completely positive and memorable experience.Very kind regards.

10/10 Loistava

irfan

Yöpyi 2 yötä huhtikuussa 2023
Mr Fabrice Castellorizios vastasi 1.5.2023
Dear Irfan,We have read your review with great delight and we thank you for this very positive review, also shared with all our staff. We will always be at your disposal in case of need and we invite you to come back in Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech and live other memorable moments.Thank you.

10/10 Loistava

Claire

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 3 yötä huhtikuussa 2023
Mr Fabrice Castellorizios vastasi 25.4.2023
Dear Claire,We thank you very much for your choice of the Radisson Blu Hotel, Marrakech Carré Eden and we are very delighted to count you among our Dear Guests. Hoping to always receive you every time you visit Marrakech to offer you memorable moments.Thank you.

10/10 Loistava

KANIKA

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The stay was excellent and the management very respectful and responsive I specially want to thank the hotel General Manager and the two duty managers for all their efforts make my stay memorable Excellent rooms, very central and a resort like feel to the place
Yöpyi 3 yötä huhtikuussa 2023
Mr Fabrice Castellorizios vastasi 24.4.2023
Dear Kanika,Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for posting this excellent review, also shared with all our staff. We are delighted that you had been among us as part of our dear guests. It will be always a pleasure to have you back in our hotel in order to serve you, always in our "Yes I Can!" spirit, and offer you real memorable moments.Thank you.

10/10 Loistava

Ngoc-my

Yöpyi 4 yötä huhtikuussa 2023
Mr Fabrice Castellorizios vastasi 22.4.2023
Dear Guest,Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this excellent review. We are delighted that you had enjoyed your experience among us as part of our dear guests. It will be always a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.Thank you.

10/10 Loistava

Michael

Yöpyi 1 yön huhtikuussa 2023
Mr Fabrice Castellorizios vastasi 8.5.2023
Dear Micheal,Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for taking the time to write this excellent review. We are looking forward to welcoming you again next year and offering you a new memorable experience.Very best regards.