Maryland Heights Hotellit

”Hotel itself was fine. Floors in our room were a little gritty to the point where I noticed dirt accumulating in the corners and I needed to clean my feet off before putting my socks on. My biggest complaint was after paying $250 for one night, we were billed another $14 for “amenities” at check out. What amenities??? We were here a grand total of 15 hours and there wasn’t even a complimentary bottle of water in our room??! ”

”The staff were infrequently at the desk. I attempted to check in at 5, but was told there were no rooms available that been cleaned. I had come back. Upon arrival my room had one towel, one washcloth, three tissues and no body soap. That was fixed the next day day, but on the morning there was no hot water. After 45 minutes it began to get warm, but did not have time to wait. The front desk did not answer the phone when I tried to report it.”

”Gym was nice. Good location”

”It meet my need perfectly ”

”The room was very clean and nice. Only complaint is there was no complimentary breakfast.”

”Everything was fine with a few minor exceptions. The heating and cooling system was missing a door over the controls which threw substainal light into the room at night. They had a new TV system and did not provide a guide to the stations. Also the new TV system do not carry any of the major broadcast ststions.”

”Everything was really good up on checking in and checking out. The rooms were clean. The staff were very polite and understandable. My granddaughter loves the pool, which was nice and clean as well. That’s what I love. Also, is that the rooms if you’re hot, the AC will cool you up real quickly and if you’re cold, the heat works wonderfully. The staff was really great, especially the manager. I forgot his name, but he wears his hair in a ponytail he was super awesome and help me with all my...

”Nice hotel. Friendly staff. Could you some updating but overall it was good.”

”Very clean room, loving the upgrades and great staff as well as ambiance!!”

”No assistance at and charged me for a late check out fee when I checked out on time !”

”Today was horrible. I have videos and recordings of the trash behind my television, but I’m a nice nightstand. There was a bug looking in our sheets with our sheets out. And the staff once I told him about it, it was very unprofessional. I would not recommend this hotel.”

”Friendly staff! Good breakfast perfect location,”

”They have roaches. When asked they told me they only have them in a few rooms. But if one room got them they are everywhere ”

”Front desk didn’t know what they were doing. Our keys wouldn’t work when we came back to the hotel. We were locked out of our room for over and hour because there was no one working the front desk at night.”

”Elevator broken not runing”

”Shower was not the best, stains on the comforter ”