2/10 Hirveä
Joshua T.
1.5.2024
Huonoa: Siisteys
First time for everything
My wife and I have used VRBO on many occasions. We have had a few small issues but nothing that the owner hasn’t been able to fix right away. This experience has definitely left us with a sour taste. Booked and payed some time around December or January for my wife’s birthday I got her tickets for the Rock the Country music festival. March 10th I received a message from the owner that the location was booked. I didn’t think anything of it because I have had owners let me know before that the booking was confirmed. The evening of April 4th came and we were headed to the VRBO and I had realized that I had not received any check in information so I reached out to owner and before I got a response I got an email stating my reservation had been cancelled and refunded and I had to wait up to 15 days to get my refund. Then I received a message that said “I informed you March 10th that it was booked.” All in all ended up spending the same amount of money on a hotel room 45 minutes away from the music festival.
Joshua T.
Yöpyi 3 yötä huhtikuussa 2024