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Arvostelut: Days Inn by Wyndham Maysville Kentucky

2.5 out of 5
Days Inn by Wyndham Maysville Kentucky
484 Moody Dr, Maysville, KY

Arvostelut

6,8
Arvosana 10 - Loistava. 71 kautta 265 arvostelua" "
Arvosana 8 - Hyvä. 74 kautta 265 arvostelua" "
Arvosana 6 - OK. 42 kautta 265 arvostelua" "
Arvosana 4 - Huono. 39 kautta 265 arvostelua" "
Arvosana 2 - Hirveä. 39 kautta 265 arvostelua" "

7,0/10

Siisteys

7,6/10

Henkilökunta ja palvelu

6,8/10

Palvelut/mukavuudet

6,4/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Jeffrey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent experience
Yöpyi 1 yön toukokuussa 2024
Brianna vastasi 25.5.2024
Thank you so much!

10/10 Loistava

Jeffrey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice staff
Yöpyi 1 yön toukokuussa 2024
Brianna vastasi 25.5.2024
Thank you!

8/10 Hyvä

Patricia

Matkusti perheen kanssa
NA
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Stacy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stay here everytime we come to town, the staff is super nice and the rooms are clean. Could use some updating as far as room amenities but for the price and overall satisfaction it’s great. We have a service pet and they have never given issue to us having him with us. I would suggest more towels though.
Yöpyi 2 yötä huhtikuussa 2024
Brianna vastasi 8.4.2024
Thank you so much for the kind words!

2/10 Hirveä

David

Terrible customer service!
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Jeffrey

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Bruce

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were tired from driving 8 hours and this location was perfect. A BBQ restaurant 5 minutes away. Downtown was very nice. Murals painted along the walls depicting old days were well done. Gas station nearby as well.
Yöpyi 1 yön maaliskuussa 2024
Brianna vastasi 25.3.2024
I'm glad we were able to accommodate you after such a long drive. Thank you for the review!

10/10 Loistava

Jeffrey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent overall experience
Yöpyi 1 yön maaliskuussa 2024
Brianna vastasi 25.3.2024
Thank you !

10/10 Loistava

Jeffrey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 1 yön maaliskuussa 2024
Mary vastasi 15.3.2024
Thank you for the review, we greatly appreciate your feedback!

6/10 OK

Brian

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024

6/10 OK

Eduardo

Yöpyi 1 yön joulukuussa 2023

6/10 OK

Stephanie

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Okay but Could be Better
There were nails all over the parking lot and we almost got one in our tire. The shower had not been cleaned and there are a used bar of soap still in it. There was only one chair to sit in and that was a desk chair.
Yöpyi 1 yön marraskuussa 2023
Mary vastasi 10.12.2023
Hey Stephanie, Apologize for the inconvenience. The renovations are completed, and everything has been cleared. Sorry for not meeting your expectations but give us a chance back in the future. We will be happy to serve you.

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to all kinds of shopping and eating. There was maintenance going on the outside of the motel I. E. painting the outside of building so close room parking was limited. Staff was nice and helpful. I would stay here again.Overall good place to stay.
Yöpyi 2 yötä marraskuussa 2023
Brianna vastasi 15.11.2023
Thank you for the kind words! Maintenance should be done soon. We can't wait to see you again !

8/10 Hyvä

Bonita

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The property was ok but had work being painted so they have areas taped off. Stacks of materials laying around. Pretty messy. The room was nice. No complaint there.
Yöpyi 2 yötä marraskuussa 2023
Brianna vastasi 15.11.2023
Sorry about the renovation mess, it should be done soon enough. Thank you for the kind words about the room, though!

8/10 Hyvä

cooper d

Yöpyi 2 yötä marraskuussa 2023

2/10 Hirveä

Akconda

Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

Amy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Brianna vastasi 8.11.2023
Thank you for the excellent rating!

10/10 Loistava

John

Yöpyi 3 yötä marraskuussa 2023
Brianna vastasi 8.11.2023
Thank you for the excellent rating!

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Just what we needed
Thank you for a clean comfortable room.
Yöpyi 2 yötä lokakuussa 2023
Mary vastasi 9.10.2023
Thank you for staying with us, We greatly appreciate your feedback. Hope to see you again

10/10 Loistava

mike

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Brianna vastasi 20.9.2023
Thank you so much!

4/10 Huono

Maggie

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were unaware that the hotel was being renovated. The reviews on Expedia were wonderful so we booked our stay based on that. Bad idea! There was construction debris. It was dirty. The showers were unclean. The room had a smell. Beds were hard. The only upside was the front desk staff were nice.
Yöpyi 2 yötä syyskuussa 2023
Brianna vastasi 11.9.2023
Thank you for the feedback, We will happily take it into consideration to help improve our hotel. We are terribly sorry about the construction work affecting your stay. Thank you!

2/10 Hirveä

Edie

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nobody at check-in desk.First impression was filthy window. No air-conditioning on in room at arrival. Light bulbs out, hole in bedspread, old blood on sheets. Poor lighting. Black mold around shower with unacceptable "repaired" ceiling and wall. Locked out of room on day 2 of the reservation. All in all a terrible motel.
Yöpyi 2 yötä elokuussa 2023
Mary vastasi 9.9.2023
Hey Edie, Apologize for not meeting your expectations. I have passed this on to our team. Your feedback is crucial to us. We will try our best to ensure all standards are maintained. We'll work diligently to enhance the overall experience for our guests. Have a nice day

6/10 OK

TERESA

Matkusti ryhmän kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
There was a ceiling leak in one of our rooms.
Yöpyi 1 yön elokuussa 2023
Mary vastasi 25.8.2023
Hello Teresa, Thank you for staying with us. I am glad that we were able to serve you, and that you enjoyed your stay with your sisters. Apologize for the issue, we have got it fixed. Hope to see you again in the next summer vacation

4/10 Huono

Rebecca

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Building needs sn overhaul
I made reservations without looking at reviews. Once I saw the condition of the building, I left the parking lot. My son insisted we not stay there, and I agreed.
Yöpyi 2 yötä elokuussa 2023
Mary vastasi 21.8.2023
Hello Rebecca, The Online platforms still let you post a review without even using the services. If you booked a reservation by mistake, which was fine according to you in case. But you did not want to pay the penalty for canceling the reservation, and eventually, your card also declined. I wished you could have stayed and had an experience staying in the room. It is safer, and cleaner, if there was anything needed, I would have gone above and beyond to make your stay comfortable. Just posting a review, to remove aggression can really hurt someone's hard work for years and business. Hope you have a nice day

10/10 Loistava

Pam

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I am going back in September
Loved it
Yöpyi 1 yön elokuussa 2023
Mary vastasi 15.8.2023
Thank you for the review. We greatly appreciate your feedback. I am glad that you enjoyed your stay at Days Inn with your family. See you in September

6/10 OK

Doris J.

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
We got our room just after it was wet mopped and the floors were very wet. Please give rooms time to dry before renting. Tv only got one channel and not one of interest. Pool still not open. Large, clean room. No chair, although there was a desk. There was an adequate breakfast available and if you didn’t like it, a McDonalds on the corner. It was a good value for the price.
Yöpyi 1 yön elokuussa 2023
Mary vastasi 15.8.2023
Hey Doris, Thank you for the review. I have put the chair missing in the room. Thank you for highlighting this. Apologize for the floors being wet, the housekeeping just cleaned the room, and you arrive before check-in time, we really wanted to accommodate you, so you did not have to wait for the room, but we will definitely take care of it the next time. Thank you, see you again in the future.

6/10 OK

Randy

Matkusti pienten lasten kanssa
Huonoa: Majoituspaikan kunto ja tilat
Beware! The site I used for booking indicated an outdoor pool. After checking in and going out for dinner, my grandchildren were ready for a refreshing swim. However, the pool was out of commission - something we were unaware of at time of booking. I went several miles out of my way to get to this Days Inn. I suggested an adjustment to the price, but staff was not at all receptive to the idea.
Yöpyi 1 yön heinäkuussa 2023
Mary vastasi 2.8.2023
Hello Randy, Sorry for the wrong information. We do not have a running pool on the property. Thank you for staying with us. Have a nice day

6/10 OK

Julia

Hyvää: Henkilökunta ja palvelu
Natalie vastasi 29.7.2023
Thank you for taking the time to review.

8/10 Hyvä

Neil

Yöpyi 1 yön heinäkuussa 2023
Mary vastasi 25.7.2023
Thank you for the rating

6/10 OK

Tammie

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Room was mostly clean.
Most of our room was clean, so that was good, but the tub and around it, needed a deep clean (or replacement.) In addition, my blanket had holes it it (it was clean, but had holes.) And I wish they had put on their listing that the pool was closed for repairs.
Yöpyi 2 yötä heinäkuussa 2023
Mary vastasi 19.7.2023
Hey Tammie, thank you for choosing our establishment. I am glad that you liked the room. We appreciate your feedback. I will ensure that the housekeeping issues will be definitely taken care of. Hope to see you again soon.

2/10 Hirveä

Isabelle

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
There was a dead roach on the floor when we walked in to the room. They couldn’t even be bothered to hide it. We checked in online and they tried to make us pay twice. Refused to let us into the lobby and talked to us through a glass wall with a hole. They walked away at one point for almost 10 minutes and we didn’t know if they were going to come back or just take our money and leave us there. The pillows are 1ft by 1ft. The sheets were stained and smelled like mildew. Our neighbors screamed and fought all night. It was an emergency last minute booking and I didn’t expect 5 stars but the rudeness, filth, and lack of any kind of service was over the top. To not even have the shame to sweep the dead roaches off the floor is beyond my wildest nightmares of a hotel room.
Yöpyi 1 yön heinäkuussa 2023
Mary vastasi 12.7.2023
Hello Isabella, Apologize for not meeting your expectations. The front desk lobby closes in night and opens back in the morning. But we check in guest from the night window. Apologize you had to wait for the front desk I will definitely take care of issues you face in housekeeping and make sure we do our best upkeeping the standards of the brand. Hope you have a nice day

8/10 Hyvä

Michele

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I was very impressed with this hotel. It was updated and clean. I will definitely stay again when I’m in town.
Yöpyi 2 yötä kesäkuussa 2023
Mary vastasi 28.6.2023
Hello Michele, Thank you for kind review. We are glad that you enjoyed your stay. At Days Inn Maysville, we try our best to ensure guests enjoy their time and are satisfied staying here. Hope to see you again. Have a nice day.

6/10 OK

JP

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Desk clerk in a bad mood. Could be cleaner. “Cheap motel” look and feel.
Yöpyi 1 yön kesäkuussa 2023
Mary vastasi 27.6.2023
Thank you for your review. Apologize for not meeting your expectations. But I really appreciate you bringing this issue to my attention. Have a nice day.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2023
Natalie vastasi 29.6.2023
Thank you for taking the time to rate our establishment.

10/10 Loistava

Jerry, Lawrenceville

Yöpyi 1 yön kesäkuussa 2023
Mary vastasi 12.7.2023
Thank you for the rating Jerry

8/10 Hyvä

Jay

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä toukokuussa 2023
Mary vastasi 15.6.2023
Thank you for staying with us. We appreciate your feedback..

4/10 Huono

Bill

Yöpyi 1 yön kesäkuussa 2023
Mary vastasi 12.7.2023
Thank you for the rating, Bill. I wished you would have let us know about anything that did not satisfy your stay.

10/10 Loistava

Mohammed

Yöpyi 1 yön kesäkuussa 2023
Natalie vastasi 29.6.2023
Thank You Mohammed. Hope to see you in the future.

8/10 Hyvä

William

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A good stay for the money. Bear in mind it is a completely basic/bare essentials room. That said, it was clean, quiet, bed was comfortable and the water pressure in the shower was amazing. Other than the couple 2 doors down, whom I think lived there, smoking on the walk in front of the rooms constantly it was a good stay.
Yöpyi 3 yötä toukokuussa 2023
Natalie vastasi 1.6.2023
Thank you Williamfor taking the time to give us a review. We enjoyed having you as our guest! An look forward to seeing you in the future.

10/10 Loistava

Sandra

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Days inn is the best
Great service,the staff was extra nice to me when I needed the kindness the most. They were helpful and made me feel comfortable. Much appreciated and would highly recommend this hotel to anyone!
Yöpyi 2 yötä toukokuussa 2023
Natalie vastasi 26.5.2023
Thanks so much Sandra! We enjoyed having you as our guest. We look forward to seeing you in the future as well!

8/10 Hyvä

John

Yöpyi 1 yön toukokuussa 2023
Natalie vastasi 25.5.2023
Thanks for the review John. We look forward to having you as our guest in the future!

10/10 Loistava

John

Yöpyi 1 yön toukokuussa 2023
Natalie vastasi 22.5.2023
Thanks John! We look forward to having you as a guest again in the future.

10/10 Loistava

Emily

Yöpyi 1 yön toukokuussa 2023
Natalie vastasi 8.6.2023
Thank You Emily!

10/10 Loistava

Breanna

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Room was very clean and accommodating.
Yöpyi 2 yötä toukokuussa 2023
Natalie vastasi 13.5.2023
Thank you for being our guest Breanna! Glad we could provide you with great accommodations.

10/10 Loistava

Craig

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Decent hotel In the area for the price. Nothing to rave about but a good hotel in general.
Yöpyi 3 yötä toukokuussa 2023
Natalie vastasi 11.5.2023
Thank you Craig for your review. We appreciate it Look forward to having you as a guest in the future.

2/10 Hirveä

Janet

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu
I reserved and PAID in October 2022 for a May 5-6, 2023 trip. My husband is a smoker and wanted a smoking room, which is what I reserved. Only to show up just an hour past the EARLIEST check in time and be told there were no smoking rooms available. My husband was very upset, but since there was an event in town, all other hotels were booked. I thought this is exactly what reservations were for. I am so disappointed. He was in a bad mood all weekend, so I did too. Thanks a lot.
Yöpyi 2 yötä toukokuussa 2023
Natalie vastasi 13.5.2023
We are very sorry Janet that we could not fix the discrepancy in our system. We would like the chance to make things right in the future.

6/10 OK

douglas, Huntington

Hyvää: Henkilökunta ja palvelu
The area is good. Restaurants close. Friendly desk clerk. Property appears run down. Room appears clean and renovated. The room has a strange odor.
Yöpyi 1 yön huhtikuussa 2023
Natalie vastasi 1.5.2023
Thanks Douglas for your review. We will look in to the odor.

10/10 Loistava

Dawn

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect location for our birthday event. Staff was amazing , rooms were clean, reasonably priced .
Yöpyi 1 yön huhtikuussa 2023
Mary vastasi 12.4.2023
Thank you for the encouraging words. Hope to see you again

8/10 Hyvä

Gail

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2023
Natalie vastasi 14.3.2023
Thanks Gail! It was wonderful to have you stay with us. Hope to see you again in the future.

10/10 Loistava

ANDREA

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The front staff was welcoming and pleasant and when some of the guests next door got loud they were great to get them to settle down.
Yöpyi 1 yön maaliskuussa 2023
Natalie vastasi 9.3.2023
Thanks Andrea! We always want to make sure our guests have a wonderful stay. We look forward to having you be our guest next time.