Hotellit kohteessa Méchouar, Fès

”Le service et la propreté”

”Absolutely stunning hotel. The best in Fes!”

”Riad Alya was incredible! The room was beautiful, spacious and very Moroccan. I felt like I was in a museum and couldn’t stop staring at the amazing ceiling. Then you walk out in the center and it’s hard to take it all in. Riad Alya is in a great location, easy to find and every attraction is in walking distance. The moment you walk in Ottoman treated me like family and when I left, I felt like family. Ottoman is the best!”

”The hotel is, really, a boutiqu hotel. I got a large room with a seating area..but that was about it. There is no kettle, bottled water or tea/coffee supplied ("Go to nearby coffe houses" I was told when I queried this). The morning staff member was a lot more pleasant :) Also,ifyou forget to hand your keys your room will not be cleaned. And, even if you do, only the towels were refreshed. I didn't not evidence of sheet refreshir even clean of desk :( Airconditioning was good. Hotwater...

”The property appears quite run-down and is in serious need of maintenance and renovation. The washrooms are in very poor condition, with several broken fixtures, and some of the curtains in room are torn. The elevator buttons are unreliable and often need to be pressed several times before they respond. Communication can also be challenging, as many staff members have limited English proficiency. At breakfast, the dishes were not labeled, even though I noticed the food labels stacked nearby...

”Lovely stay, the staff were incredibly helpful and treated us like royalty during our stay. The Riad is beautiful and well located. A bit out of the chaos but accessible by car so no need to worry about dragging your luggage miles through cobblestone.”

”Mohammed was the highlight of our stay. He and Mehdi went above and beyond to make our visit enjoyable. Thank you so much!”

”A very pretty place. Owner was kind enough to pick me up from taxi coz hotel is tucked on a small lane. You will later learn your way. Room was quiet, but air-con should be fixed before summer. Also lights are quite dim. But there are lots of seats outside the room with more light. Breakfast was different Moroccan bread and an egg. ”

”Nous avons dû hausser le ton pour obtenir un lit pour notre fille d’un an, car il n’y avait pas de lit parapluie dans cet hôtel. Cette information n’est d’ailleurs indiquée nulle part. Le parking est très souvent complet, et nous avons dû nous garer à l’extérieur de l’hôtel à plusieurs reprises. Le personnel reste néanmoins très attentif, disponible et gentil. La chambre était propre.”

”Upscale, good staff.”

”Un Riad exceptionnel. Le personnel était d’une gentillesse et d’une efficacité remarquables. La chambre était parfaite, j’ai même eu droit à un petit appartement avec deux chambres puisque j’ai réservé sur Expedia. Le petit déjeuner ou le dîner était vraiment parfait. Excellente nourriture et excellent service. Fatima, à la réception et même venu me chercher au point de dépôt du taxi qui ne pouvait aller plus loin dans le Riad. Le lendemain matin, puisque je partais tôt, le type à la réception,...

”The day before I left, I mentioned to an employee that I needed a taxi for my daughter and me to go to the airport the next day. He informed me that I'm asking too late and that I should have asked 2 days before leaving. An awkward exchange took place in which he tried to teach me that 'it doesn't work that way'.I would accept that at a 1 or 2 star property but not at a 5 star. Simply too many places to stay to accept that type of rude service.”

”Sijainti paras mahdollinen. Henkilökunta ystävällinen ja auttavainen. Kattoterassilta upea näkymä. Ravintolasta saa tosi herkullista ruokaa. Heidän pastilla paras mitä olen syönyt Marokossa.”

”Very friendly staff, great dining and comfortable room!”