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Arvostelut: City Lifestyle Accommodation - Hostel

2 out of 5
City Lifestyle Accommodation - Hostel
270 King St, Melbourne, VIC

Arvostelut

5,8
Arvosana 10 - Loistava. 20 kautta 69 arvostelua" "
Arvosana 8 - Hyvä. 7 kautta 69 arvostelua" "
Arvosana 6 - OK. 7 kautta 69 arvostelua" "
Arvosana 4 - Huono. 11 kautta 69 arvostelua" "
Arvosana 2 - Hirveä. 24 kautta 69 arvostelua" "

6,2/10

Siisteys

6,0/10

Henkilökunta ja palvelu

6,2/10

Palvelut/mukavuudet

5,6/10

Majoituspaikan kunto ja tilat

5,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Hew

Yöpyi 2 yötä tammikuussa 2024

2/10 Hirveä

Travis

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Go somewhere else
Very poor quality broken doors and handles nightmare to check in dirty dishes in kitchen Will not be back I suggest going elsewhere worst place iv ever stayed Had to call them countless times to get my deposit back and took over 2 weeks to get it
Yöpyi 1 yön joulukuussa 2023
City Lifestyle vastasi 31.1.2024
We have 1 call policy for deposit refund request, please do not lie just because you wish to leave early and can not get your refund, regards

2/10 Hirveä

Mladen

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wayy overpriced and underwhelming. This 2 bit chit hole is an apparent with locks on bedroom doors. It was not clean or safe. Save your money go elsewhere. A few more dollars will see you comfortable in your own kitchen, bathroom, living area. Total rip off!
Yöpyi 1 yön joulukuussa 2023
City Lifestyle vastasi 31.1.2024
We can not refund you just because you changed your travel plan, we offered to change your staying date. For just 1 night, why make such a big deal?

2/10 Hirveä

Joshua

Yöpyi 1 yön marraskuussa 2023

4/10 Huono

Alec

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Not what expected, The advert didn't really clearly state the condition of the room and didn't really state it was a random room in an apartment, only stayed 1 of 2 nights, I left to go somewhere else.
Yöpyi 2 yötä lokakuussa 2023

2/10 Hirveä

Mark

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023

2/10 Hirveä

richard

Yöpyi 1 yön elokuussa 2023

6/10 OK

Tara

Huonoa: Henkilökunta ja palvelu
Check-In Nightmare
The check in process was very difficult. There is no front desk. You can’t access the building without a code or badge so we had to call hotels.com and the property phone number. We were told to enter a certain code and then the lady yelled at us demanding to know how we got that code. Then she yelled at her son the whole time we were checking in. I finally interrupted and asked if we should just go somewhere else since they were so upset we were there!
Yöpyi 1 yön elokuussa 2023
City Lifestyle vastasi 14.9.2023
We are sorry to hear your experience. We have clear instructions on how to access our office at unit 104. Most guests had no issues at all, and loved our discrete setup for their privacy. The boy was on training on the day, we believe you are too sensitive and self centered to associate this to yourself and made such a fuse about it. Good luck to your daily life!

2/10 Hirveä

Kishore

Yöpyi 1 yön elokuussa 2023

6/10 OK

Jacki

Yöpyi 1 yön heinäkuussa 2023

8/10 Hyvä

Luis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I like the regular cleaning of shared areas
Yöpyi 16 yötä kesäkuussa 2023

10/10 Loistava

Efthalia, Melbourne

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very grate services thank you
Yöpyi 1 yön toukokuussa 2023

6/10 OK

Joshua

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys ja henkilökunta ja palvelu
Cheap option for a single night in the city. Staff was terrible and spent the whole time on the phone while checking in. As facilities are shared they can get dirty quickly, when I checked in bathroom was clean but after another guest used it there was water and mess everywhere. Not the hotels fault but something for guests to be aware of
Yöpyi 1 yön toukokuussa 2023

6/10 OK

Christopher

Yöpyi 2 yötä huhtikuussa 2023

2/10 Hirveä

Joseph

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Definitely the worst hotel experience ive had to date. AVOID
Yöpyi 1 yön huhtikuussa 2023

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
가격대비 만족
서던크로스역이랑 가깝고 근처에 한식당이 많아요 환기가 안되는 구조라 살짝 꿉꿉하긴 한데 조용하고 와이파이 잘되고 따뜻한 물도 잘 나오고 공용공간도 깔끔한 편이라 쉬기 좋아요 특히 얼리체크인도 받아주고 체크아웃 후에 짐도 두고갈 수 있게 배려해줘서 좋았어요
Yöpyi 2 yötä huhtikuussa 2023

8/10 Hyvä

Yuki

Hyvää: Siisteys
Yöpyi 3 yötä maaliskuussa 2023

2/10 Hirveä

Jaroslaw

Yöpyi 1 yön maaliskuussa 2023

8/10 Hyvä

Balasubramanian

Yöpyi 5 yötä helmikuussa 2023

10/10 Loistava

Mikoto

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
very clean and friendly staff and convenient
Yöpyi 5 yötä helmikuussa 2023
City Lifestyle Accommodation Team vastasi 9.3.2023
Thank you for your positive feedback, hope see you again soon, kind regards

8/10 Hyvä

Fernando

Hyvää: Siisteys
I like the unfriendly roommates. I don’t like no reception it’s remote check in
Yöpyi 3 yötä tammikuussa 2023
City Lifestyle Team vastasi 24.1.2023
Thank you for your feedback. Hope we have opportunity to meet you in person to discuss your concerns, kind regards

10/10 Loistava

Christine

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a lovely hostel in Melbourne CBD. I stayed in an en-suite room and it was everything I needed. The location is super convenient. I took the airport bus into the city and it drops off just a few blocks away. The owner was on holiday but was still able to return my deposit without any issue. I would stay here again.
Yöpyi 2 yötä tammikuussa 2023
City Lifestyle Team vastasi 24.1.2023
Thank you for your positive feedback, hope see you again soon, kind regards

4/10 Huono

Yuta

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
セキュリティはしっかりしてて、洗濯機や乾燥機もあり、キッチンや冷蔵庫も大きくて使いやすい。 だが…窓も開かずエアコンも無いので、部屋の換気が出来ずに夏場はちょっと…冬の乾燥した時期なら恐らくは快適に過ごせると思う。
Yöpyi 3 yötä tammikuussa 2023

4/10 Huono

Yukihiro

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not too good
It was very noisy. Bed was too soft. I think there are long term tenants and they were on the phone all night and went out and came in all the time. Very suspicious business. If they were quite and cheap then could be ok but I don't think I will stay here again. Conditions of the room was terrible and unsecured. I did not feel safe I hope I can get deposit back.
Yöpyi 1 yön joulukuussa 2022
City Lifestyle Accommodation vastasi 7.1.2023
We are sorry to hear your experience. Saturday night can be exciting and we had a guest too excited on Saturday night. We have had this guest removed on the spot and ensured he’s not come back again, kind regards

2/10 Hirveä

lee

Yöpyi 1 yön joulukuussa 2022
City Lifestyle Team vastasi 24.1.2023
Thank you for your feedback, hope meet you in person to discuss your concerns, kind regards

10/10 Loistava

Diem

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like all the convenient
City Lifestyle Accommodation vastasi 4.12.2022
Thank you for your positive feedback, hope see you again soon, kind regards

6/10 OK

Mechteld

Yöpyi 1 yön lokakuussa 2022
City Lifestyle Accommodation vastasi 16.11.2022
Thank you for your feedback, we would like to meet you in person to address your concerns, kind regards

2/10 Hirveä

long

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Easily the worst “hotel” in my life
Yöpyi 1 yön syyskuussa 2022
City Lifestyle Accommodation vastasi 28.9.2022
Sorry to hear your experience. Hope to meet you in person to address your concerns, kind regards

2/10 Hirveä

Luke

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bedding smelled bad, Walls were filthy Junkies in other rooms One room sounded like a brothel day and night guests loud sex. Management didn't refund key deposit or extra nights stay once i left. 4 demands for my money to be returned and nothing. Dont believe its a legitimate or legal dwelling Do not stay there
Yöpyi 3 yötä syyskuussa 2022
City Lifestyle Accommodation vastasi 25.10.2022
Dear Luke,We are sorry to hear your bad experience.We have had partial renovations during your stay however, we can not give you full refund after your stayed full period. Your deposit was refunded on 12 September 2022. Credit card refund may take up to 5 business days. Screaming to our staff doesn’t help. Now our renovation is completed, we hope have the chance to meet you in person to discuss your concerns. Kind regards,City Lifestyle Accommodation

8/10 Hyvä

Bernard

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It is a hostel, conveniently situated and competitively priced. Staff courteous and attentive. Good for a stopover to do shopping or heading to the airport. Would recommend it.
Yöpyi 1 yön elokuussa 2022
City Lifestyle Accommodation vastasi 6.9.2022
Thank you for your feedback, hope see you again soon, kind regards

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The room and toilet are smelly, I find it unsafe to stay there because the division in every room is not that reliable. I can even hear the two couples having s*x in the other room and the whole place seems to vibrate!
Yöpyi 4 yötä heinäkuussa 2022
City Lifestyle vastasi 11.8.2022
Thank you for your feedback. Our construction was approved and licensed. We do have couple book our rooms for s*x, it's not our business to control them. Maybe you can bring your own next time. Kind regards

4/10 Huono

Codie

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It wasnt not advetised for what it was. It was a share house situation not its on self contained unit. Shared toilet kitchen and dinning. No heatimg in room only in lounge. Bathroom had mold growimg in it.
Yöpyi 2 yötä heinäkuussa 2022

2/10 Hirveä

Luca

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä heinäkuussa 2022

10/10 Loistava

Rebecca

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Inside CBD, free tram go around city. Easy for me to get to the airport early next morning on skybus at southern cross station. A good find at this price level. Staff are friendly and keen to help.
Yöpyi 1 yön kesäkuussa 2022
City Lifestyle Accommodation Team vastasi 26.6.2022
Thank you for your positive comments and constructive opinion. While you have positively commented our location, we are trying to do our best to better our facilities and provide better service to our guests. Hope we can welcome you again soon, kindest regards, City Lifestyle Accommodation Team

2/10 Hirveä

Nicholas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The room was disgus
Yöpyi 1 yön kesäkuussa 2022
City Lifestyele Accommodation Team vastasi 26.6.2022
Dear Nicholas, Thank you for your feedback and sorry for your experience. We are trying our best to better our facilities and services. Hope we can meet in person and address your specific concern, kind regards, City Lifestyele Accommodation Team

2/10 Hirveä

Ethan

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2022
City Lifestyele Accommodation Team vastasi 28.9.2022
Dear Ethan, Thank you for your feedback and sorry for your experience. We are trying our best to better our facilities and services. Hope we can meet in person and address your specific concern, kind regards,

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was beautiful clean and very comfortable. Would definitely recommend to anyone
Yöpyi 1 yön huhtikuussa 2021
City Lifestyle vastasi 14.4.2021
Thank you for staying with us, hope see you again soon!

4/10 Huono

Tarkistettu asiakas

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place but inconsistent if you plane to stay more than once. Deposit not returned my second stay.
Yöpyi 1 yön maaliskuussa 2020
Mike vastasi 16.4.2022
Your credit card info was not accurately provided, we have to call you to verify and process your refund. Kind regards

4/10 Huono

EIJI

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2020

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2019
City Lifestyle Accommodation vastasi 28.9.2022
Thank you for your positive comments and constructive opinion. While you have positively commented our location, we are trying to do our best to better our facilities and provide better service to our guests. Hope we can welcome you again soon, kindest regards, City Lifestyle Accommodation Team

2/10 Hirveä

Tarkistettu asiakas

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
mould everywhere, pool closed for maintenance, no offer of refund, smelly room, smelly musky bathroom, non smoking rooms are not non smoking
Yöpyi 2 yötä joulukuussa 2019
City Life vastasi 26.1.2020
Dear Sir, Thank you for reviewing your recent stay with us and for your constructive feedback – we appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future while our renovation has been completed. Kind regards, The team at City Lifestyle Accommodation

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Majoituspaikan kunto ja tilat
Air conditioning, New bedroom, change doors locked.....
Yöpyi 1 yön joulukuussa 2019
Mike vastasi 16.4.2022
Dear Sir, Thank you for reviewing your recent stay with us and for your constructive feedback – we appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future, Kind regards, The team at City Lifestyle Accommodation

10/10 Loistava

Tarkistettu asiakas

Yöpyi 1 yön joulukuussa 2019
City Lifestyle Accommodation vastasi 28.9.2022
Thank you for your positive comments and constructive opinion. While you have positively commented our location, we are trying to do our best to better our facilities and provide better service to our guests. Hope we can welcome you again soon, kindest regards, City Lifestyle Accommodation Team

10/10 Loistava

Julie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice staff, central location, good value stay!
Nice staff, central location, good value stay! Thanks for everything!
Yöpyi 1 yön joulukuussa 2019
City Lifestyle vastasi 26.12.2019
Thank you for staying with us, hope see you again soon, kind regards

2/10 Hirveä

Tarkistettu asiakas

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hostel appears unclean, unsafe and poorly managed. There seems to be no front desk and no signage, just partitioned rooms inside individual apartments. I find it hard to beleive this place is legal. I was unable to check in between 3pm and 6pm and so called ahead to arrange a later check in. I was told I would be sent instructions around 6pm. A text message told me that I would have to wait until someone else came through the security doors to be able to sneak in and was given instructions to find keys and a security fob in a lockbox, inside an open letterbox. The room was one of six very small spaces inside a small apartment. Each space is seperated by thin walls that allow you to hear even quiet conversations in other rooms and a flimsy internal door with the simplest of locks. The shared bathroom was dirty and shabby. The bedroom was very small. I did not have a tape measure but I would be surprised if the room met the minimum of 7.4 square meters - the required size of a single person hotel room in Australian legislation. I was not comfortable leaving my belongings in this dodgy place behind a flimsy door for any lenght of time, let alone stay here. It was after 6pm on a Friday night and I had an appointment to get to so I found somewhere else to stay as quickly as possible. I made a request through Lastminute for a refund and was told that the owner denied this. I will be forwarding my complaints to Consumer Affairs Victoria.
Yöpyi 1 yön joulukuussa 2019
City Life vastasi 16.12.2019
Dear Sir, you booked a small budget room at a discounted price on Friday night. We offered you one bedroom apartment, but you didn't wish to pay the price to upgrade. You said you didn't stay at our room, your bed and room was messy. You asked for a refund after stayed the night can not be acceptable. Our rooms and apartments are fully licensed and registered, we can only offer you an upgrade if you agree, regards

10/10 Loistava

Dandan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2019
City Lifestyle vastasi 18.12.2019
Thank you for staying with us, hope can see you back again, kind regards

10/10 Loistava

Wendy, Shanghai, China

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location was central CBD easy to southern cross station. The staff was very friendly let us checked in early. The bed was soft and comfortable with 4 pillows and two towels. Place very clean and with a kitchen and washer. Prices are awesome, if stay the same, will book again!
Yöpyi 1 yön joulukuussa 2019
City Life vastasi 16.12.2019
Thank you for staying with us, kind regards

4/10 Huono

Tarkistettu asiakas

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
While the room presented really well, towards the end of the night our room was infested from the vents with strong cigarette smoke, so bad it stung my eyes and caused an asthma attack in my husband. We called the manager who told us that the apartment was non smoking, so we should just "knock on doors and ask the person to stop". At 9.45pm the smoke was immediately replaced by pot smoke. Overall, not a fun night.
Yöpyi 1 yön joulukuussa 2019
City Life vastasi 18.12.2019
Sorry to hear your bad experience. We suggested to upgrade a room for you and your husband, you didn't want to move as it was late. We have sent notice to the smoker and he checked out next day. Hope your next trip was pleasant, kind regards

6/10 OK

Tarkistettu asiakas

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room and bed was clean and comfortable, but the bathroom was disgusting with parts of the wall peeling and just general dirt. We did a late check in and we're told to get in to the building we had to just wait for someone to either go in or out so we could enter the door with them. We got lucky in that someone was in the lobby at the same time and we waved at them and they opened the door, but I can imagine if you're getting there late at night you might have some trouble just entering the building as it requires someone else to be here which may not always be the case. Going about getting our deposit back was also hard as I had to call them 3 times to request it as they hadn't told us how we'd get our deposit back, and when you leave the building there's nobody there.
Yöpyi 1 yön joulukuussa 2019
City Lifestyle vastasi 18.12.2019
Sorry to hear your bad experience. The bathroom was under renovation and now all completed. Our building is a busy building with people in and out all the time. We can place the lock outside of the building if requested. Our refund of deposit is instant, providing your credit card information is completed. Please provide us your full card information so we can process your refund instantly. Hope the rest of your trip is pleasant, kind regards

2/10 Hirveä

Jacob

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2019
City Lifestyle Accommodation vastasi 28.9.2022
Thank you for your feedback and sorry for your experience. We are trying our best to better our facilities and services. Hope we can meet in person and address your specific concern, kind regards, City Lifestyele Accommodation Team