Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 578 kautta 1001 arvostelua" "
10–Loistava
578
Arvosana 8 - Hyvä. 316 kautta 1001 arvostelua" "
8–Hyvä
316
Arvosana 6 - OK. 73 kautta 1001 arvostelua" "
6–OK
73
Arvosana 4 - Huono. 21 kautta 1001 arvostelua" "
4–Huono
21
Arvosana 2 - Hirveä. 13 kautta 1001 arvostelua" "
2–Hirveä
13
9,2/10
Siisteys
9,0/10
Henkilökunta ja palvelu
8,4/10
Palvelut/mukavuudet
8,8/10
Majoituspaikan kunto ja tilat
8,0/10
Ympäristöystävällisyys
Arvostelut
8/10 Hyvä
Jim
20.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good place
Jim
Yöpyi 1 yön toukokuussa 2024
6/10 OK
Vicky
1.5.2024
Hyvää: Henkilökunta ja palvelu
Vicky
Yöpyi 4 yötä huhtikuussa 2024
Ashan Abeykoon General Manager vastasi 2.5.2024
Dear Vicky,Thank you for 3 stars rating for your stay.If you would like to add anything or provide further feedback I would be happy to listen.Warm regards,
8/10 Hyvä
Hong Ying Maggie
19.3.2024
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Too far away from city and other attraction areas.
The train station is old and not modernized, no undercover paveway walking from hotel to train station.
Hong Ying Maggie
Yöpyi 5 yötä maaliskuussa 2024
Ashan vastasi 21.3.2024
Dear Hong,Thank you for sharing your feedback with us. We appreciate your insights, as they help us continually improve our services.We apologize if the distance from the city center did not meet your expectations. We recommend exploring our convenient transportation options, including taxis and rideshare services, which can swiftly connect you to the heart of the city.Thank you for choosing Novotel, and we hope to welcome you back soon.Sincerely,Ashan AbeykoonGeneral Manager
8/10 Hyvä
Stacey
24.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice facilities. Nearby eateries and shopping and entertainment. Breakfast was average
Stacey
Yöpyi 1 yön helmikuussa 2024
Ashan vastasi 2.4.2024
Dear Stacey,Thank you for choosing Novotel for your recent stay, and for taking the time to share your feedback. We appreciate your positive comments about our nice facilities, as well as the convenience of being close to eateries and shopping. Our central location is indeed a highlight for many of our guests.We apologize that your breakfast experience did not meet your expectations. Rest assured, we take your feedback seriously, and our team is actively reviewing our breakfast offerings to ensure an improved experience for all our guests.We hope to have the opportunity to welcome you back to Novotel in the future, where we aim to exceed your expectations once again.Sincerely,Ashan AbeykoonGeneral Manager
8/10 Hyvä
Jeff
19.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Jeff
Yöpyi 3 yötä helmikuussa 2024
Ashan vastasi 22.2.2024
Dear Jeff,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.Sincerely,Ashan Abeykoon,General Manager
8/10 Hyvä
Robby
Matkusti pienten lasten kanssa
1.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was tidy and room service menu was reasonable and high quality.
Robby
Yöpyi 3 yötä tammikuussa 2024
Ashan vastasi 2.2.2024
Dear Robby,Thank you for your review. We are delighted to hear that you found your room tidy and the room service menu reasonable and of high quality. We take pride in providing our guests with the best possible experience and we are glad that we were able to meet your expectations. We hope to have the pleasure of welcoming you back soon. If you have any further feedback or concerns, please do not hesitate to contact us. Regards,Ashan AbeykoonGeneral Manager
10/10 Loistava
Vahe
Matkusti perheen kanssa
21.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
5 star safe
Vahe
Yöpyi 4 yötä joulukuussa 2023
Ashan Abeykoon General Manager vastasi 1.2.2024
Dear Vahe, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
10/10 Loistava
Daniel
Matkusti pienten lasten kanssa
15.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Daniel
Yöpyi 2 yötä tammikuussa 2024
Ashan Abeykoon General Manager vastasi 1.2.2024
Dear Daniel, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
10/10 Loistava
Tim
Matkusti perheen kanssa
8.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tim
Yöpyi 7 yötä joulukuussa 2023
Ashan vastasi 8.1.2024
Dear Tim,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ashan AbeykoonGeneral Manager
10/10 Loistava
Warren
Matkusti kumppanin kanssa
4.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Warren
Yöpyi 3 yötä joulukuussa 2023
Ashan vastasi 8.1.2024
Dear Warren,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ashan AbeykoonGeneral Manager
10/10 Loistava
Adam
Matkusti perheen kanssa
4.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, quiet in rooms, close to food and shopping all walking distance
Adam
Yöpyi 1 yön joulukuussa 2023
Ashan Abeykoon, General Manager vastasi 6.12.2023
Dear Adam,Thank you very much for your positive review from your recent stay here at Novotel Melbourne Glen Waverley.We are pleased to hear you enjoyed our hotels location and that you had a comfortable stay.We look forward to welcoming you back again soon.
8/10 Hyvä
David
3.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
David
Yöpyi 3 yötä marraskuussa 2023
Mannoj Arora Guest Service Manager vastasi 5.12.2023
Dear David,Thank you for your time to provide a feedback.We look forward to welcome you in near future.Warm regards,
10/10 Loistava
Wendy
26.11.2023
Hyvää: Siisteys ja palvelut/mukavuudet
Wonderful place to stay
Good shopping area
Close to station for transport
Wendy
Yöpyi 2 yötä marraskuussa 2023
Ashan vastasi 28.11.2023
Dear Wendy, Thank you for taking the time to share your positive experience at Novotel Melbourne Glen Waverley. We're delighted to hear that you enjoyed our fantastic location. Your feedback is greatly appreciated and look forward to the pleasure of welcoming you back for another wonderful stay. Sincerely, Ashan AbeykoonGeneral Manager
10/10 Loistava
Kouji
22.11.2023
Kouji
Yöpyi 5 yötä marraskuussa 2023
Ashan Abeykoon, General Manager vastasi 14.12.2023
Dear Kouji,Thank you for your feedback from your recent stay with us.
8/10 Hyvä
Vinesh
Matkusti pienten lasten kanssa
19.11.2023
Hyvää: Siisteys ja henkilökunta ja palvelu
Nice hotel in Glen Waverley bit annoying you have to pay extra for parking and the shower half door is terrible
Vinesh
Yöpyi 2 yötä marraskuussa 2023
Abbee Barr - Guest Service Manager vastasi 20.11.2023
Dear Vinesh,Thank you for your feedback regarding your recent stay with us here at Novotel Melbourne Glen Waverley. We're truly sorry to hear about the concerns you've raised. We appreciate your feedback regarding the shower and will pass this comment along.Please note we did try to contact you during your stay to discuss your previous review. If there is any issues please feel free to contact our friendly reception team during your stay so we can help to make your stay as comfortable as possible whilst still in house with us.We would love the opportunity to have you and your family stay with us again.Sincerely,
8/10 Hyvä
Fraidoon
4.11.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fraidoon
Yöpyi 3 yötä lokakuussa 2023
Ashan Abeykoon, General Manager vastasi 5.11.2023
Dear Fraidoon,Thank you for your review regarding your recent stay here at Novotel Melbourne Glen Waverley.Please let us know if you have any further feedback.Thank you again and we look forward to welcoming you back.Sincerely
10/10 Loistava
Andre
23.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Andre
Yöpyi 3 yötä lokakuussa 2023
Ashan Abeykoon- General Manager vastasi 24.10.2023
Dear Andre,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.
10/10 Loistava
Alisha
Matkusti pienten lasten kanssa
22.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lovely yet again! Thanks.
Alisha
Yöpyi 1 yön lokakuussa 2023
Ashan Abeykoon vastasi 23.10.2023
Dear Alisha,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ashan AbeykoonGeneral Manager
10/10 Loistava
Suzanne
3.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly welcoming staff nice and private and had a nice swim in the pool
Suzanne
Yöpyi 1 yön syyskuussa 2023
Mannoj Arora Guest Service Manager vastasi 8.10.2023
Dear Suzanne,Thank you for taking the time to share your positive experience at Novotel Melbourne Glen Waverley. We're delighted to hear that you enjoyed our pool facility and found our staff nice and friendly. Your feedback is greatly appreciated and will be shared with our team. We're committed to ensuring that every guest's visit is exceptional, and we look forward to the pleasure of welcoming you back for another wonderful stay. Sincerely, Mannoj AroraGuest Service Manager
10/10 Loistava
Robert
14.9.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel came highly recommended and did not disappoint. Brilliant breakfast options and staff were fabulous. Will be back.
Robert
Yöpyi 2 yötä syyskuussa 2023
Mannoj Arora Guest Service Manager vastasi 16.9.2023
Dear Robert, Thank you for taking the time to tell us about your recent visit to the Novotel Melbourne Glen Waverley. I am glad to hear you found breakfast offering brilliant and staff fabulous. Thank you for this excellent feedback.Thank you again for sharing your experience Robert and we hope to welcome you back in the near future. Sincerely,
10/10 Loistava
Rohan
Matkusti perheen kanssa
31.8.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great spot for families
Rohan
Yöpyi 1 yön elokuussa 2023
Abbee Barr - Guest Service Manager vastasi 2.9.2023
Dear Rohan,Thank you for your feedback regarding your recent stay here with us at Novotel Melbourne Glen Waverley.I am pleased to hear you found our hotels location a convenient option for you and your family.Thank you again and we look forward to welcoming you back again in the near future.
10/10 Loistava
Beng Khoon
5.8.2023
Beng Khoon
Yöpyi 7 yötä heinäkuussa 2023
Abbee Barr - Guest Service Manager vastasi 10.8.2023
Dear Beng Khoon,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.
8/10 Hyvä
Angela
18.6.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Angela
Yöpyi 3 yötä kesäkuussa 2023
Abbee Barr - Guest Service Manager vastasi 23.6.2023
Dear Angela,Thank you for taking the time to provide feedback from your recent stay with us here at Novotel Melbourne Glen Waverley.We look forward to welcoming you back again soon!
10/10 Loistava
Shannon
13.6.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Shannon
Yöpyi 3 yötä kesäkuussa 2023
Novotel Melbourne Glen Waverley vastasi 17.6.2023
Thank you for providing your feedback from your recent stay with us here at Novotel Melbourne Glen Waverley.Thank you for such an encouraging score, we look forward to welcoming you back again in the near future.
10/10 Loistava
Michelle
Liikematkailija
10.6.2023
Hyvää: Siisteys ja huoneen mukavuus
Michelle
Yöpyi 6 yötä kesäkuussa 2023
Novotel Melbourne Glen Waverley vastasi 17.6.2023
Thank you Michelle for your encouraging score.We look forward to welcoming you back!
10/10 Loistava
Aarron
5.6.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pretty good
Aarron
Yöpyi 1 yön kesäkuussa 2023
Novotel Melbourne Glen Waverley vastasi 5.6.2023
Dear Aarron,Thank you for your feedback!We look forward to welcoming you back again in the near future.
4/10 Huono
Nicholas
Liikematkailija
4.6.2023
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Unexpected
Pretty run down and needs a good clean
Nicholas
Yöpyi 1 yön toukokuussa 2023
Novotel Melbourne Glen Waverley vastasi 5.6.2023
Dear Nicholas,Thank you for your feedback.We will pass this onto management and we appreciate you sharing your concerns.
10/10 Loistava
Deanna, LAVINGTON
16.5.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Deanna
Yöpyi 1 yön toukokuussa 2023
Mannoj Arora Guest Service Manager vastasi 10.6.2023
Dear Deanna,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
8/10 Hyvä
Kisung
Liikematkailija
1.5.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kisung
Yöpyi 7 yötä huhtikuussa 2023
Mannoj Arora Guest Service Manager vastasi 2.5.2023
Dear Kisung,Thank you for your feedback and stay with us.Sincerely,
10/10 Loistava
Narinder
27.4.2023
Narinder
Yöpyi 1 yön huhtikuussa 2023
Mannoj Arora Guest Service Manager vastasi 18.5.2023
Dear Narinder,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased that you enjoyed your overall experience with us and trust you were able to have a relaxing visit.Thank you again for sharing your thoughts and we hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Sincerely,
6/10 OK
Suzanne
Matkusti perheen kanssa
23.4.2023
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Staff did not want to issue me a receipt and told me to ask wotif to get one. First time to encounter that!
Suzanne
Yöpyi 2 yötä huhtikuussa 2023
Novotel Melbourne Glen Waverley vastasi 24.4.2023
Dear Suzanne,Thank you for providing feedback from your recent stay here with us at Novotel Melbourne Glen Waverley.Unfortunately when payment is not made directly with the hotel, the receipts are not issued by us.However, we appreciate your feedback.Thank you again.Sincerely,
10/10 Loistava
Ray
20.4.2023
Ray
Yöpyi 1 yön huhtikuussa 2023
Novotel Melbourne Glen Waverley vastasi 22.4.2023
Thank you Ray for providing feedback from your recent stay with us.We appreciate your feedback and look forward to welcoming you back again in the near future.
2/10 Hirveä
John
20.4.2023
John
Yöpyi 1 yön huhtikuussa 2023
Novotel Melbourne Glen Waverley vastasi 11.5.2023
Thank you for providing feedback.We are sorry to hear your experience did not meet your expectations.We hope you will give us the chance to better serve you in the future.
10/10 Loistava
Scott
Matkusti perheen kanssa
18.4.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
One night stop before hospital admission
Modern amenities and close to endless restaurants, shopping and entertainment.
We stayed in a standard room with 2 doubles and we were happy with the comfort and cleanliness. The bathroom could do with a lick of paint and bit of a modernisation but it did the job. Definitely stay again now we know how well located the hotel is and the staff are very friendly.
Scott
Yöpyi 1 yön huhtikuussa 2023
Mannoj Arora- Guest Services Manager vastasi 19.4.2023
Dear Scott,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.Sincerely,
10/10 Loistava
Miriam
Matkusti perheen kanssa
15.4.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room had a great view, was spacious with a comfy window seat and nice soft carpet! Nice a quiet and clean, and the bath was a great bonus!
Miriam
Yöpyi 1 yön huhtikuussa 2023
Novotel Melbourne Glen Waverley vastasi 16.4.2023
Dear Miriam,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.
8/10 Hyvä
Mary
13.4.2023
Mary
Yöpyi 2 yötä huhtikuussa 2023
Mannoj Arora- Guest Services Manager vastasi 5.5.2023
Dear Mary,Thank you for taking the time to share your feedback.We highly appreciate it.Sincerely
2/10 Hirveä
Eliz
Matkusti pienten lasten kanssa
11.4.2023
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Have stayed 7 days
The aircon not working and internet not working
I give them very bad feedback on google.
Eliz
Yöpyi 7 yötä huhtikuussa 2023
Novotel Melbourne Glen Waverley vastasi 12.4.2023
Dear Eliz,Thank you for providing your feedback.
8/10 Hyvä
Cherrymae
10.4.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Cherrymae
Yöpyi 1 yön huhtikuussa 2023
Mannoj Arora Guest Service Manager vastasi 2.5.2023
Dear Cherrymae,Thank you for your stay with us and feedback.We appreciate your taking the time.Sincerely
10/10 Loistava
Kumud
Matkusti ryhmän kanssa
3.4.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Reception staff excellent specially the manager and Mark.
Food was absolutely delicious!
Kumud
Yöpyi 3 yötä maaliskuussa 2023
Mannoj Arora Guest Service Manager vastasi 4.4.2023
Dear Kumud,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.Sincerely,
10/10 Loistava
Michael
20.3.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very good hotel
Great location. Friendly staff. Clean and spacious room.
Michael
Yöpyi 1 yön maaliskuussa 2023
Novotel Melbourne Glen Waverley vastasi 24.3.2023
Dear Michael,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and felt welcomed by our friendly staff. This undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.
10/10 Loistava
Tarkistettu asiakas
15.3.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 1 yön maaliskuussa 2023
Novotel Melbourne Glen Waverley vastasi 18.3.2023
Thank you very much for such an encouraging score!
8/10 Hyvä
Karen
Matkusti perheen kanssa, Liikematkailija
9.3.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were given 5 door/carpark keys that didn't work over our 4 days
Karen
Yöpyi 4 yötä helmikuussa 2023
Mannoj Arora- Guest Services Manager vastasi 9.3.2023
Dear Karen,Thank you for taking the time to provide your feedback. I would like to apologize that the keys did not work as intended.We look forward to welcoming you in near future.Regards,r
6/10 OK
Jo
Liikematkailija
7.3.2023
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The breakfast has very limited healthy options and the coffee was cold twice.
Jo
Yöpyi 1 yön maaliskuussa 2023
Mannoj Arora- Guest Services Manager vastasi 9.3.2023
Thanks for staying with us. We appreciate your feedback!I will share it with our team.Kind regards,
8/10 Hyvä
Tracey
6.3.2023
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Only down fall for me was housekeeping walking straight in our room without any notice. Thankfully we were just sitting around relaxing. Other than that it was a great place to stay and we’ll definitely return in the future
Tracey
Yöpyi 2 yötä maaliskuussa 2023
Mannoj Arora- Guest Services Manager vastasi 9.3.2023
Thanks for staying with us. We appreciate your feedback!I will share it with our team. Please accept my sincere apologies for any inconvenience.Warm regards,
10/10 Loistava
Karen
3.3.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Karen
Yöpyi 3 yötä helmikuussa 2023
Novotel Melbourne Glen Waverley vastasi 24.3.2023
Dear Karen,Thank you very much for your feedback regarding your recent stay with us here at Novotel Melbourne Glen Waverley.We look forward to welcoming you back again in the near future.
10/10 Loistava
Carene
1.3.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Convenient location
Overall is excellent, location and service are great. Regarding the WiFi, it is slow when we have to connect overseas website.
Carene
Yöpyi 10 yötä helmikuussa 2023
Abbee Barr - Guest Service Manager vastasi 2.3.2023
Dear Carene,Thank you very much for your feedback.We are thrilled to hear you had an enjoyable stay and found our location a convenient option for you.I will share your comments with our team and pass along your feedback regarding the WIFI.Warm Regards
6/10 OK
Tarkistettu asiakas
22.2.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Meh
The air conditioning was useless, as was the fridge slightly cooler than room temperature. Parking was easy, TV was average, but the bathtub made it worthwhile
Tarkistettu asiakas
Yöpyi 1 yön helmikuussa 2023
Novotel Glen Waverley vastasi 22.2.2023
Thank you for your feedback
10/10 Loistava
Alvin
23.1.2023
Alvin
Yöpyi 1 yön tammikuussa 2023
Abbee Barr - Guest Service Manager vastasi 29.1.2023
Dear Alvin,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.
8/10 Hyvä
Melissa
16.1.2023
Melissa
Yöpyi 1 yön tammikuussa 2023
Abbee Barr - Guest Service Manager vastasi 23.1.2023
Dear Melissa,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.
10/10 Loistava
Wai ling
5.1.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wai ling
Yöpyi 3 yötä joulukuussa 2022
Neil Brockway Guest Service Manager vastasi 10.1.2023
I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.Sincerely,