4/10 Huono
Sharon, Spring lake
Matkusti perheen kanssa
4.12.2025
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dirty floors in hall, in rooms. Asked for towel service and trash removal the second day. Someone with dirty shoes dropped off clean towels but did not remove the trash. The refrigerator froze our drinks solid. I called before reserving to asked about the heated pool. Paisley assured me the heated indoor pool was perfect most of the time. When I checked in, the front desk staff told me that the hot tub was out of order but that the pool was fine. After dressing in a swim suit and entering the water, I discovered very cold water in the pool. The front desk person said the heater must have gone out. I highly doubt the pool could have cooled that quickly since check in. When I checked out, I was told that the pool had been repaired 12 times since May. I won’t recommend this hotel to anyone since there is a lack of internal integrity. I paid more to have an indoor heated pool for this short vacation. I will e back to the area and will look for a hotel where the staff do not lie to guests.
Sharon
Yöpyi 2 yötä joulukuussa 2025