Dear Patricia, Thank you for choosing us. Our mission is always to provide a comfortable hotel experience to all our guests. However, we apologize for any inconvenience you faced during your visit. Our guests' satisfaction and comfort are paramount, and we understand the importance of flawless accommodation. Our concerned team is at work to check the areas you mentioned. Please feel free to speak to our front desk team; they will be happy to help you and improve your time here. Your feedback is instrumental in helping us enhance our services, and we hope you'll give us another opportunity to exceed your expectations.Sincerely,Hotel Management

Dear India, Thank you for choosing us. We are very sorry for any stress caused. First impressions are essential; therefore, we regret that the start of your visit was not positive and you faced difficulties with the breakdown of the elevator. Our technical team is already working and will fix the issue on the priority. Our team works hard to keep all the guests happy, and it is nice that this worked for you, too. Please return whenever you are back in the city.Sincerely,Hotel Management

Dear Toni, Thank you for being our guest. We aim to provide a perfect hotel experience and it is nice knowing you were pleased with our spacious rooms with full-size refrigerators. However, we are sorry for your experience and disappointment with the breakfast choices that did not meet your taste. We will share your remarks with our concerned team for improvement and also instruct them to keep an eye on refilling the supplies. We hope to serve you again at Extended Stay America in the future.Sincerely,Hotel Management

Dear Esther, We are thrilled you chose to stay with us at Extended Stay America. We sincerely appreciate all your excellent feedback for the staff and are delighted to read that you enjoyed every aspect of your stay with us. Our team works tirelessly to surpass our guests' expectations and ensure everyone has a relaxing experience in well-maintained and comfortable accommodations. Reviews like yours make all our efforts worthwhile! Thank you for being our guest, and we hope to serve you whenever you are in the area. Sincerely,Hotel Management

Dear John, Thank you for sharing your review. We are delighted you found your room clean, comfortable, and spacious. Fresh accommodations are the cornerstone of a great stay, and we are thrilled that we could provide this for you. Your remarks for our friendly team are always shared with joy. Thank you for choosing Extended Stay America for your stay, and we look forward to welcoming you back soon.Sincerely,Hotel Management

Dear John, Thank you for your review. It is pleasant to know we met your expectations for a good hotel experience and that you enjoyed your stay at the given price. Please revisit us, and enjoy your next trip.Sincerely,Hotel Management

Dear Lessy, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear our guests notice and appreciate their efforts. We hope you stay with us again the next time you visit Merrillville. Sincerely,Hotel Management

Dear Esther, Thank you for staying at Extended Stay America and for your generous feedback. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We value your business and hope to have the privilege of hosting you again.Sincerely,Hotel Management

Dear Keith, Thank you for sharing your experience. Please accept our apologies if we did not provide you with a clean and comfortable room. We aim to exceed our guests' expectations; therefore, we are disappointed that this was not your experience. We will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. If you have any further questions or concerns, please do not hesitate to reach out to us directly at the hotel. We appreciate your patience and understanding, and we hope this unfortunate situation will not prevent you from staying with us again.Sincerely,Hotel Management

Dear Shakina, Thank you for your fantastic review of Extended Stay America. We were happy to read how much you liked our hotel, including our spacious rooms. Your comfort is our number one priority, so it is nice to know we exceeded your expectations. Thank you again for your feedback and for sharing your experience with future guests. We hope you will be back to see us again soon.Sincerely,Hotel Management

Dear Lamayne, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We are sorry that the room type you requested was not available, and we regret any frustration and inconvenience this caused. We do everything possible to honor requests; however, depending on our occupancy, it is not always possible. We are very grateful for your patience, and we hope to have a future opportunity to show you the enhanced stay we are committed to providing every guest.Sincerely,Hotel Management

Dear NABEEL, Thank you for sharing your review. We would like to apologize for the experience you had during your visit. At our hotel, we strive to provide excellent hospitality and accommodations to all our guests, and it seems we fell short in your case. We truly apologize for any inconvenience you were caused. Please be assured that we take your feedback seriously and will use it to improve our services. We would appreciate the opportunity to make it up to you and provide you with the quality experience you deserve. We hope you will give us another chance to exceed your expectations in the future.Sincerely,Hotel Management

Dear Karen, It was a pleasure reading your fantastic review of Extended Stay America for your visit to the city. We strive to provide our guests with outstanding hospitality, and your compliments for the team serve as an encouragement to all of us. Thank you for your trust, and we hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management

Dear Tina, Thank you for reviewing our hotel. It is nice you had a pleasant stay. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the issues you encountered. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our front desk is always to help you. Considering our positive highlights, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management

Dear Oliver, Thank you for choosing us and sharing your remarks. Our team strives to ensure each guest has a pleasant stay, so we are happy you had one. Also, we are delighted to know you found your room clean and comfortable. However, we are disappointed to learn your remarks about our breakfast choices not meeting your taste. We will discuss with the team for improvement. Once again, we hope you will give us another chance to show you the outstanding service we provide.Sincerely,Hotel Management

Dear J, We're truly honored to be your home away from home and glad to have you as a guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and devoted staff. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We look forward to sharing your upcoming trips and more memorable moments. Thanks again for the outstanding remarks.Sincerely,Hotel Management

Dear Henry, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you found our facilities to be clean and well-maintained. However, please accept our apologies for the inconvenience caused by the noise disturbances you experienced. We take such matters seriously and always want to provide our guests with the quiet, relaxing environment they deserve. Please know that our front desk is available around the clock for future visits to help make you as comfortable as possible and address these concerns. We are grateful for your feedback and hope you will return for the flawless stay you deserve.Sincerely,Hotel Management

Dear Melissa, Thank you for selecting us. We regret we did not meet all your expectations and hope you will accept our apologies for the inconvenience you encountered. We have taken note of your observations regarding the need to update, and we are currently having the same conversation with our Brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Our team is looking at the faulty area and will fix it. Our priority is to serve our guests with excellent service; anything lacking in this is taken very seriously. Considering our wonderful front desk team, please allow us another chance to host your visit and provide a memorable trip. Sincerely,Hotel Management

Dear Emily, We appreciate you staying with us during your trip. Our top priority is to provide a clean and fresh environment for all our guests, and we regret that we fell short of meeting your expectations. We are also sorry you were disappointed with our breakfast. Your comment is valuable to us, and we will address this with our team to ensure that we offer a more satisfying experience for all our guests. We value your business and hope to have the opportunity to make things right and provide you with a more positive experience in the future. Thank you.Sincerely,Hotel Management

Dear Jenifer, Thank you for staying with Extended Stay America. We appreciate your feedback and apologize if the room did not match your expectations. Apart from this instance, we hope the rest of your stay was pleasant. Thank you again for taking the time to tell us about your experience, and we look forward to welcoming you back.Sincerely,Hotel Management

Dear John, We appreciate your feedback and apologize for any inconvenience you experienced. Ensuring our guests have a comfortable stay is a priority, and we regret that the bed and noise level fell short of your expectations. We value your input and will use it to improve. If your travels bring you back to the area, we'd be grateful for the opportunity to provide a better experience.Sincerely,Hotel Management

Dear Sara M., Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of our in-room amenities. Our top priority is your comfort, so it is nice to know we exceeded your expectations. Thank you for choosing Extended Stay America. We would love to host you again the next time you are here.Sincerely,Hotel Management

Dear Margaret, Thank you for being our guest and for taking the time to share your feedback regarding your recent stay. We apologize if the breakfast offerings did not meet your expectations and if the absence of hot food and the requirement for additional payment for wireless internet were inconvenient. Your comments are important to us, and we will use them to evaluate and improve our services. We hope you'll consider giving us another chance in the future, and we will do our best to provide you with a more positive experience.Sincerely,Hotel Management

Dear Ron, Thank you for being our guest at Extended Stay America. It is nice to know you enjoyed your time here with the staff and appreciated our pet-friendly facility. However, we are sorry for the inconvenience caused, and we will discuss with the team for improvement. Please consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management