Businesshotellit - Mersea Island, Colchester

”Self check-in failed to work. Had to wait for a staff member to do everything again in order to print keycard correctly, what a waste of time. Room stifling hot and windows didn’t open. One window pane appeared to be missing from the two layers which should’ve been present - leading to road noise being very evident throughout the night. Bath and sink drains both blocked and then stank of sewerage soon after. Overall, and appalling place to stay.”

”The double bed matress was really bad, probably the worst I have slept in. It has lots of potential but missed the mark on a few things. We had a double room but only 1 cup was in the room and 1 coat hanger. It had a mini fridge but wasn't working. It did have air con. Breakfast could be extended until at least 10.30 as a couple when we were there arrived at 10am to be told breakfast had finished. So as an urgent task replace all mattresses or at least Room 8”

”Clean room, great , professional and very friendly staff Wide variety of food on the menu, definitely recommend a visit ”

”Check in was great, nice & easy and the room was ready straight away. The room was a twin, a great size but very tired. The carpet could do with changing and the shower sealant definitely needs re-doing as it was black in areas. Breakfast was plentiful, could have been warmer but nothing too drastic. It even a separate gluten free section, including its own toaster, was impressed with that. There is also a Toby Carvery just opposite It served us well for 1 night but would not want to stay any...

”Clean and spacious. Super convenient to the airport”

”The bathroom was dirty, clearly had not been cleaned properly in some time, there was hair all over the floor, dirt build up around the shower tray and shower itself. Windows were also very dirty. The breakfast bag is not worth it as it’s not ready to go you have to wait 10mins for the hot part!”