Mersing Hotellit

”Bed is bad”

”A new low in ‘hotels’. Avoid. Not a hotel but some rooms above an all night cafe. To be fair, the room appeared to have been cleaned and the bedding was clean. Problem was the building and rooms themselves were so poorly maintained and there was a problem with mould in most areas. Holes in walls. Tarnished mirrors…the list goes on. I even had to go downstairs to ask for toilet roll. Door security was poor - weak lock and broken latch. I arrived late, was only staying one night and off very early...

”The shower was dirty. The bed was hard like a rock you can feel the slats under you. Only 2 towels and pillows given was told no after I asked for more. No pool towels provided. Staff are miserable. I tried to contact Wotif a week earlier to shorten my stay but they didn’t respond because I wanted a refund for 1day because we planned to leave early, but no response. Will not be using Wotif again! ”

”Poor service for breakfast. Most of the food finish. And the food tasteless ”

”The bathroom was not cleaned there were no switches on the light switches on the walls. It was probably once nice but it’s not now. ”