Aula

Arvostelut: AC Hotel by Marriott Miami Aventura

4 out of 5
AC Hotel by Marriott Miami Aventura
20805 Biscayne Blvd, Aventura, FL

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 579 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 240 kautta 1001 arvostelua" "
Arvosana 6 - OK. 95 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 57 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 30 kautta 1001 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Ligia

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
The staff was wonderful and very accommodating
Yöpyi 1 yön toukokuussa 2024
Kiya FOM vastasi 20.5.2024
Hi Ligia, thank you so much for taking the time to share your feedback. We are so glad our staff shined during your stay. We can't wait for your next trip.

10/10 Loistava

Alannah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Large clean rooms. Area around hotel very walkable for dinner, lunch, breakfast and groceries.
Yöpyi 1 yön toukokuussa 2024
Owner vastasi 13.5.2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Loistava

talat

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good hotel
Yöpyi 1 yön toukokuussa 2024
Owner vastasi 13.5.2024
Talat, thank you very much for your feedback! We hope to serve you again in the future.

6/10 OK

Enzo

Matkusti kumppanin kanssa
I purchased a King Size Bed in advance and when I did the check-in they gave us two double beds instead, they stated will offer complimentary breakfast as compensation but my card was still debited twice.
Yöpyi 2 yötä toukokuussa 2024
Owner vastasi 6.5.2024
Enzo, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Loistava

Jose

Yöpyi 1 yön toukokuussa 2024
AC Aventura vastasi 22.5.2024
Thank you, Jose, for the positive feedback! We appreciate your time with us and do hope to host you again sometime soon!

10/10 Loistava

Tracy, Knoxville

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property
Yöpyi 1 yön maaliskuussa 2024
Kiya FOM vastasi 30.4.2024
Hi Tracy, we can't thank you enough for taking the time to share your awesome feedback with us about your recent stay. We are so glad you enjoyed our property and can't wait to welcome you again. All the best!

10/10 Loistava

Kelly

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property and rooms were clean and nice
Yöpyi 1 yön huhtikuussa 2024
AC Aventura vastasi 30.4.2024
Thank you, Kelly, for your feedback regarding your recent stay. It is our pleasure to provide you with a comfortable and clean environment.

8/10 Hyvä

Kerrie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice airy lobby and great pool area
Yöpyi 2 yötä huhtikuussa 2024
Kiya vastasi 28.4.2024
Hi Kerrie, we greatly appreciate your positive feedback. We are so glad you enjoyed our facility and amenities and look forward to welcoming you to your next stay.

8/10 Hyvä

Gordon William

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel is simple and the rooms are comfortable and clean. Exactly what you need for short shopping trip or business trip.
Yöpyi 3 yötä huhtikuussa 2024
Kiya FOM vastasi 27.4.2024
Hello Gordon, we greatly appreciate you taking the time to share your feedback with us. We are glad you enjoyed a comfortable and clean stay and would be happy to welcome you again soon.

4/10 Huono

Joanna

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Worst house keeping service ever
Yöpyi 4 yötä huhtikuussa 2024
Kiya FOM vastasi 25.4.2024
Dear Joanna,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The cleanliness and service issues you mentioned has been shared with our leaders to ensure this is an isolated incident and the proper retraining is put in place to avoid such an experience to occur again in the future.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver and that you deserve.

10/10 Loistava

HUGO

Yöpyi 4 yötä huhtikuussa 2024
AC by Marriott Aventura vastasi 16.5.2024
Thank you, HUGO, for taking the time to review your recent stay with us. We appreciate your feedback and hope to host you again sometime soon!

10/10 Loistava

Iryna, Sunny Isles Beach

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
))
Yöpyi 3 yötä huhtikuussa 2024
AC Aventura vastasi 23.4.2024
Thank you, Iryna, for taking the time to review our property. We are happy to hear that you enjoyed your time with us. We hope to have you back at the AC Aventura sometime soon.

10/10 Loistava

Jonathan

Yöpyi 3 yötä huhtikuussa 2024
AC Aventura vastasi 13.5.2024
Thank you, Jonathan, for your feedback regarding your past stay with us! We greatly appreciate your visit, and your feedback. We do hope to host you again sometime soon!

10/10 Loistava

Kimberly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
AC Aventura vastasi 24.4.2024
Thank you, Kimberly, for the fantastic review regarding your recent stay. It was our pleasure to host you and we hope to have the opportunity again should your travels bring you back within the area!

10/10 Loistava

Clarissa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Front desk at check in was amazing
Yöpyi 1 yön huhtikuussa 2024
Owner vastasi 22.4.2024
Clarissa, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 Loistava

Ronald Alberto, Kingwood

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location to relax and enjoy the area
Yöpyi 1 yön huhtikuussa 2024
Owner vastasi 19.4.2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Loistava

Vyacheslav

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and feels new
Yöpyi 6 yötä huhtikuussa 2024
Owner vastasi 15.4.2024
Vyacheslav, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

2/10 Hirveä

levi

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Horrible service
Yöpyi 1 yön huhtikuussa 2024
AC Aventura vastasi 14.4.2024
Thank you, Levi, for taking the time to review our property. We are sorry to hear that you did not enjoy your time at our property. Should you desire to speak with management about your concerns, we would be more than happy to learn more about your experience.

10/10 Loistava

ricardo, lakewood

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
amazing place
Yöpyi 2 yötä huhtikuussa 2024
AC Aventura vastasi 14.4.2024
Thank you, Ricardo. We appreciate you sharing your feedback with our property and we do hope to host you again soon!

4/10 Huono

Jose Luis

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Siisteys ja henkilökunta ja palvelu
Desafortunadamente en esta ocasión el servicio a cuartos fue muy deficiente, tienen la mala costumbre las recamareras de gritar en los pasillos desde las 8am, parece mercado ! 😡 a puro grito se piden las cosas y despiertan a los huéspedes. Fuera de ahí en hotel es bueno.
Yöpyi 4 yötä huhtikuussa 2024
Owner vastasi 9.4.2024
Thank you for taking the time to review us, Jose. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

10/10 Loistava

Francisco

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was perfect, the attention excellent, checking was very fast.
Yöpyi 1 yön huhtikuussa 2024
Owner vastasi 9.4.2024
Francisco, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 Loistava

Fernando

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service
Yöpyi 1 yön maaliskuussa 2024
Owner vastasi 8.4.2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

4/10 Huono

dimitrio

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Weird hotel! Needs attention to detail! The bathroom area integrated in the room is not nice nor practical!! The toilet was completely loose !! Not coming back
Yöpyi 2 yötä maaliskuussa 2024
Owner vastasi 3.4.2024
Thank you for taking the time to share your feedback about your recent stay, Dimitrio. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

2/10 Hirveä

Vlad

Huonoa: Majoituspaikan kunto ja tilat
Maximum 3 star hotel
Yöpyi 1 yön maaliskuussa 2024
Owner vastasi 2.4.2024
Thank you for taking the time to review us, Vlad. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Loistava

Gerado

Hyvää: Siisteys
Loved the room overall. I just wished it had a microwave. Everything else was solid and I would recommend the hotel to my colleagues.
Yöpyi 2 yötä maaliskuussa 2024
Owner vastasi 19.3.2024
Gerado, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Hyvä

Antonio

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Owner vastasi 20.3.2024
Antonio, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Loistava

Gabriel, Fayetteville

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel. Close to shopping and dining across the street. Easy parking. Nice gym and pool. The rooms are large and great bathroom with rain shower heads!
Yöpyi 2 yötä maaliskuussa 2024
AC Aventura vastasi 18.3.2024
Greetings, Gabriel! Thank you for taking the time to review our property. We value your feedback and are happy to hear that you enjoyed your time spent with us! We do hope to host you another time!

10/10 Loistava

Etienne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location
Yöpyi 4 yötä helmikuussa 2024
Owner vastasi 15.3.2024
Etienne, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Loistava

Robin Husby

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loooooooved our stay! The staff, the place, EVERYTHING.
Yöpyi 7 yötä maaliskuussa 2024
Owner vastasi 15.3.2024
Robin, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

2/10 Hirveä

serena

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Owner vastasi 7.3.2024
Thank you for taking the time to review us, Serena. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Loistava

Morris

Yöpyi 1 yön maaliskuussa 2024
AC Aventura vastasi 24.3.2024
Greetings! Thank you for providing us with your feedback on your recent stay. We are happy to hear that you enjoyed your time at our property and we do hope to have the pleasure of hosting you again sometime soon.

10/10 Loistava

Shaun

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is fantastic. The staff was exceptional in accommodating our earlier than expected arrival. There are restaurants and plazas within 5mins walk. Aventura Mall can be walked to in under 20mins. Would definitely stay here again.
Yöpyi 1 yön maaliskuussa 2024
Owner vastasi 4.3.2024
Shaun, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

6/10 OK

Manuela

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Da un hotel come questo mi aspettavo una colazione migliore. Molto basic. Poca scelta. Assolutamente non in linea con il suo costo.
Yöpyi 8 yötä helmikuussa 2024
Owner vastasi 4.3.2024
Thank you for taking the time to share your feedback with us about your recent stay, Manuela. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.

8/10 Hyvä

Hugo

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2023
Owner vastasi 4.3.2024
Hugo, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Loistava

Ricardo

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 8 yötä helmikuussa 2024
Owner vastasi 29.2.2024
Ricardo, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Loistava

Roy

Yöpyi 3 yötä helmikuussa 2024
Owner vastasi 21.3.2024
Roy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 Huono

Wayne

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
Owner vastasi 27.2.2024
Thank you for taking the time to review us, Wayne. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Loistava

Hazel, AMHERSTBURG

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Owner vastasi 27.2.2024
Hazel, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Loistava

Alice

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel for a lovely place. Fell in love with aventura for 2 weeks because of this place. Free transportation shuttles by the community also available!! Use it! Great location for food and shopping and delivery apps! Live music and a bar with amazing staff at nights! In house laundry machines! Great staff. Safe and warm and dog friendly. Even the everglades tour will pick u up here (the one we did anyways)!
Owner vastasi 26.2.2024
Alice, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 Hyvä

Olta

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.
Yöpyi 3 yötä helmikuussa 2024
Kiya vastasi 24.2.2024
Hi Olta, thank you kindly for taking the time to share feedback about your recent stay with us. We are glad you left satisfied and look forward to your next stay. All the best!

10/10 Loistava

PABLO

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
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Yöpyi 2 yötä helmikuussa 2024
Kiya vastasi 23.2.2024
Hello Pablo, thank you so much for taking the time to share about your recent awesome stay with us. We greatly appreciate your amazing feedback and are proud we provided you with a 5 out 5 stay. We look forward to welcoming you again soon.

10/10 Loistava

Chana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Owner vastasi 21.2.2024
Chana, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Hyvä

Nigel

Yöpyi 5 yötä helmikuussa 2024
Owner vastasi 21.3.2024
Nigel, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Loistava

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Owner vastasi 20.2.2024
Andrew, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 OK

Isabel

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Breakfast staff was slow and not nice. The bathroom in the lobby was in terrible conditions, dirty.
Yöpyi 1 yön helmikuussa 2024
Kiya vastasi 18.2.2024
Hi Isabel, thank you kindly for taking the time to share your feedback. We've taken it constructively and shared with the team leaders so we may continue to improve and learn for our valued guests and providing the best possible experience. Our hope is for another opportunity to provide you an improved stay when travels bring you back to our area. All the best.

10/10 Loistava

Salomon

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Owner vastasi 16.2.2024
Salomon, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 Huono

LARA

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
They did not give me the room I reserved. I reserved a king bed with a sofa they gave me a room with two double beds
Yöpyi 1 yön helmikuussa 2024
Owner vastasi 15.2.2024
Thank you for taking the time to review us, Lara. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

10/10 Loistava

SAMUEL

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
X
Yöpyi 4 yötä helmikuussa 2024
Owner vastasi 15.2.2024
Samuel, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Hyvä

Saskia

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Gut für eine Nacht
Reinigungspersonal war sehr freundlich, Rest des Personals eher kühl und nicht hilfsbereit. Kein Hotel für Familien mit Kindern eher ein Business Hotel.
Yöpyi 1 yön helmikuussa 2024
Owner vastasi 14.2.2024
Saskia, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

4/10 Huono

Consuelo

Yöpyi 6 yötä helmikuussa 2024
Owner vastasi 14.2.2024
Thank you for taking the time to review us, Consuelo. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.