Näkymä huoneesta

Arvostelut: Sherry Frontenac Oceanfront Hotel

3 out of 5
Sherry Frontenac Oceanfront Hotel
6565 Collins Ave, Miami Beach, FL

Arvostelut

6,6
Arvosana 10 - Loistava. 139 kautta 480 arvostelua" "
Arvosana 8 - Hyvä. 100 kautta 480 arvostelua" "
Arvosana 6 - OK. 79 kautta 480 arvostelua" "
Arvosana 4 - Huono. 58 kautta 480 arvostelua" "
Arvosana 2 - Hirveä. 104 kautta 480 arvostelua" "

6,8/10

Siisteys

6,8/10

Henkilökunta ja palvelu

6,8/10

Palvelut/mukavuudet

6,0/10

Majoituspaikan kunto ja tilat

6,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Anna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Hyvä sijainti rannan lähellä ja ruokapaikkoja, kauppoja, kahviloita yms. ihan vieressä.
Yöpyi 4 yötä marraskuussa 2023
Brandi Hyder - General Manager vastasi 20.11.2023
Thank you for taking the time to share your feedback about your recent stay at Hotel XYZ. We truly appreciate hearing from our guests, as it helps us to improve the level of service we provide.I'm glad to hear that you enjoyed our hotel's convenient location near the beach and various dining, shopping, and café options nearby. Providing our guests with easy access to these amenities is something we enjoy because of our ideal beach location, and we're delighted that it enhanced your overall experience.At Sherry Frontenac, we continuously work towards providing a comfortable and enjoyable stay for all our guests, and we hope to have the pleasure of welcoming you back in the future!

10/10 Loistava

Jose

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
I travel a lot and this place is very convenient and very nice to bring the family the rooms are very clean and good ocean view
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Gabriel

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
I like the location, I did not like the smell in the rooms.
Yöpyi 5 yötä toukokuussa 2024

2/10 Hirveä

channel

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was absolutely horrible, I had the worst experience. First off 2 others my friends booked and by the time we went to check in they had given their rooms away. It was my birthday weekend, I had called and said I was doing a late check. Got to the hotel around 1am. I checked in when I went to go get into the room the keypad wasn’t working. Had to go back down and wait to be given another room at till almost 3am. And it wasn’t even a room that was of same value. It was a downgrade. I made a complaint and I’m still waiting for the “Manager” to call me. They were suppose to reimburse me the difference. Still waiting. To top it off the Ambience was horrible, the place is moldy and dirty and it smelled horrible. The staff is extremely unpleasant and Unprofessional, they do not have Supervisors, nor management what so ever to help the customers. So all the staff says is will leave them a note that’s all we can, so they can’t make changes or do anything for you. Just avoid this place completely.
Yöpyi 1 yön toukokuussa 2024

2/10 Hirveä

Alexandro, Monroe

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lack of service, checked in and got no info. TV did not work, 1 ice machine for entire 2 buildings so no ice available. Bad smell throughout the hotel. Very noisy AC that barely works, parking in unpacked lot with no security so I was not comfortable leaving my car there.
Yöpyi 2 yötä toukokuussa 2024

4/10 Huono

Daniel, Houston

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
For that price I recommend staying in an airbnb.
Yöpyi 2 yötä toukokuussa 2024

2/10 Hirveä

Jossiel

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024

6/10 OK

Nazar

Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Susan

Hyvää: Siisteys
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Jose, Brooklyn

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Perfect
Yöpyi 3 yötä huhtikuussa 2024

10/10 Loistava

Gissell

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
N/a
Yöpyi 2 yötä toukokuussa 2024
Guest Service Team vastasi 20.5.2024
Dear Gissell,Thank you rating at Sherry Frontenac Ocean .We can't wait to welcome you back soon!

10/10 Loistava

andrea

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is ocean front, easy access to the beach, beautiful view on each room, clean, quiet, the front desk people are amazing, there are several options of entertainment, pool, beach, ping-pong table, the chest table, gym, and more. The breakfast is until 11 they understand my lactose intolerance and purchase it to me, of couse I stayed more than 1 week. I need to mention the restaurant, the food is delicious, the decorations is full of details inspired at aviation. Definitely I will be back.
Yöpyi 8 yötä toukokuussa 2024

4/10 Huono

Aftab

Huonoa: Siisteys
Yöpyi 2 yötä toukokuussa 2024
Guest Service Team vastasi 20.5.2024
Dear Aftab,Thank you rating at Sherry Frontenac Ocean .We can't wait to welcome you back soon!

6/10 OK

Stephen, Redlands

Matkusti ryhmän kanssa
Huonoa: Majoituspaikan kunto ja tilat
The hotel is in need of maintenance and repairs. While we stayed there the AC was not working and sweaty sleeping wasn't comfortable at all. However, the manager was really awesome and helpful and did her best to help us out.
Yöpyi 4 yötä toukokuussa 2024
Guest Service Team vastasi 20.5.2024
Dear Stephan,Thank you for staying with us at Sherry Frontenac Ocean .We thank you for your feedback and your kind comments. I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.

4/10 Huono

Anisha

Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä toukokuussa 2024
Guest Service Team vastasi 20.5.2024
Dear Anisha,Thank you rating at Sherry Frontenac Ocean .We can't wait to welcome you back soon!

2/10 Hirveä

Lee

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property should be condemned. Horrible experience another lesson learned.
Yöpyi 1 yön toukokuussa 2024
Guest Service Team vastasi 20.5.2024
Dear Lee,It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience that you have faced during your stay. We would love to know more about your concerns, and I hope to have the chance to welcome you back to re-experience Boulan South Beach.

10/10 Loistava

Yajaira, Panama

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent hotel I recommend it
Yöpyi 1 yön toukokuussa 2024
Guest Service Team vastasi 20.5.2024
Dear Yajaira,Thank you for staying with us at Sherry Frontenac Ocean and for sharing your kind comments.We can't wait to welcome you back soon!

8/10 Hyvä

David

Hyvää: Siisteys ja henkilökunta ja palvelu
A little dated. Now restaurants or bars until evening.
Yöpyi 3 yötä toukokuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Guest ,Thank you for rating at Sherry Frontenac OceanFront .We hope to have the pleasure of welcoming you back soon.Regards,Gust Service Team

8/10 Hyvä

Daphne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful old building!! Can't get up to the rooms without key which makes it really safe but rooms are dated and bathrooms are small especially anytime over 6'.
Yöpyi 2 yötä toukokuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Daphne,•Thank you for staying with us at Sherry Frontenac OceanFront Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

8/10 Hyvä

Jhonny

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff, amazing view and property
Yöpyi 6 yötä toukokuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Jhonny,Thank you for staying with us at Sherry Frontenac OceanFront Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!Regards,Guest service Team

4/10 Huono

Ericka

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked that it was on the beach. I did not like that we were initially given a room without a view although we reserved and paid for one. We went back down to the front desk and had to wait for the staff to return from the bar, I walked past and witnessed them taking shots before coming to help myself and a gentleman that had been waiting before us. The front desk staff argued with us about what a "view" meant before switching our room. It appeared to be people living in the building, which two staff members verified but the following day other staff denied. Air conditioning wasn't working properly in the room. Breakfast was extremely limited to a few items. Beach towels and chairs were not put out until later in the morning. One room on our floor had dogs barking all day and night. There was a curtain rod coming out of the wall in the room with curtains hanging. Carpet looked like it had not been vacuumed in months.
Yöpyi 4 yötä toukokuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Ericka,Thank for your feedback and apologize for the challenges you encountered during your stay. It's disappointing to hear about the issues with the room assignment, front desk service, air conditioning, breakfast options, beach amenities, and noise disturbances. Your concerns have been noted, and we will address them with our team to ensure improvements are made. We strive to provide a positive experience for all our guests, and we regret that we fell short of your expectations on this occasion. Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.

2/10 Hirveä

CORAIMA

Honesty the only thing that looked like the picture was the pool but the lobby and rooms are very very old the toilet is old the rugs and windows . The only staff that was friendly was Mary other then that the pool was just like the picture and the beach was right next to it that’s the only reason why I stayed .
Yöpyi 2 yötä toukokuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Coraima,•Thank you for staying with us at Sherry Frontenac OceanFront Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

4/10 Huono

Miguel

Matkusti ryhmän kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Estrato fue malo no me dieron la habitación con vista al mar como la había pagado
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Miguel,We apologize for any inconvenience you experienced regarding the room assignment. Our team aims to fulfill all guest requests to the best of our ability, and it's disappointing to hear that we fell short in providing you with the ocean view room.Your feedback is valuable, and we will review our procedures to ensure a better experience for our guests in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

2/10 Hirveä

Carlos

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
I booked 3 rooms I lost one day I checked in one day after One of the rooms gave me a key and a person was sleeping, this person was scared and we were also Second day one of the rooms bathroom had issues toilet and tub wasn’t working Cleaning services was terrible. Always had to beg to clean and provide towels.
Yöpyi 6 yötä toukokuussa 2024
Guest service Team vastasi 14.5.2024
Dear Carlos,We're deeply sorry to hear about the issues you encountered during your stay. Your experience certainly does not reflect the level of service we strive to provide. Rest assured, we take your feedback seriously and will address these concerns with our team to ensure such incidents are not repeated. Please accept our sincerest apologies for the inconvenience caused, and if there's anything we can do to make it right or assist you further, please don't hesitate to reach out to us.

6/10 OK

Fazli

Hyvää: Henkilökunta ja palvelu
Yöpyi 9 yötä huhtikuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Fazli,Thank you for rating at Sherry Frontenac OceanFront Hotel and for sharing your kind comments!We cannot wait to welcome you back again soon!Regards,Guest service Team

10/10 Loistava

Sinthia

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
Good place for a couple days
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 9.5.2024
Dear Sinthia,Thank you for staying with us at Sherry Frontenac Oceanfront Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!Regards,Guest Service Team

6/10 OK

Ji

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Ji,Thank you for rating at Sherry Frontenac OceanFront Hotel We cannot wait to welcome you back again soon!Regards,Guest Service Team

10/10 Loistava

Ashley

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 9.5.2024
Dear Ashley,Thank you for rating us at Sherry Frontenac Oceanfront HotelWe cannot wait to welcome you back again soon!Regards,Guest Service Team

2/10 Hirveä

Jared

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Guest Service Team vastasi 9.5.2024
Dear Jared,Thank you for rating us at Sherry Frontenac Oceanfront Hotel We cannot wait to welcome you back again soon!Regards,Guest Service Team

10/10 Loistava

Kenneth

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel staff were top notch
Guest Service Team vastasi 9.5.2024
Dear Kenneth,Dear Jared,Thank you for rating us at Sherry Frontenac Oceanfront Hotel We cannot wait to welcome you back again soon!Regards,Guest Service Team

2/10 Hirveä

Brittnie

Matkusti lemmikkien kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
AC in room didnt work. We had to park 2 blocks away, then walk to hotel from our car. Very limited parking. As soon as we got in the room, we had to call for help with TV. Was very unhappy with the room. I'd give zero stars if i was able to.👎🗑
Yöpyi 1 yön toukokuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Brittine,Thank you for staying with at Sherry Frontenac OceanFront and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our higher management team in order to prevent any future occurrence.We hope to have the opportunity of welcoming you back to re-experience Boulan South Beach in the near future.

8/10 Hyvä

Dhruval

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 4 yötä toukokuussa 2024
Guest Service Team vastasi 9.5.2024
Dear Dhruval,Thank you for rating us at Sherry Frontenac Oceanfront Hotel We cannot wait to welcome you back again soon!Regards,Guest Service Team

10/10 Loistava

Ciera Danielle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very peaceful nd convenient. Staff was friendly. Bed was comfortabe. My tub was stomped up on my last 2 days. Other than that . I will stay again.
Yöpyi 4 yötä huhtikuussa 2024
Guest Service Team vastasi 9.5.2024
Dear Ciera,Thank you for staying with us at Sherry Frontenac Oceanfront Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!Regards,Guest Service Team

2/10 Hirveä

Karen

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
The Ac wasn’t working, I paid in full for a room that doesn’t have what a request that was a room with a view although I paid extra for that, the hotel is so disgusting and has bad aspect.
Yöpyi 1 yön toukokuussa 2024
Guest Service Team vastasi 9.5.2024
Dear Karen,Thank you for staying at Sherry Frontenac Oceanfront Hotel,We're deeply sorry for the inconvenience and disappointment you experienced. Rest assured, we're addressing the AC issue and ensuring all rooms meet expectations.Rest assured, we are actively addressing these issues to ensure a more pleasant experience for our guests in the future.If there's anything further we can do to assist you or if you'd like to discuss your concerns in more detail, please don't hesitate to contact us directly.

2/10 Hirveä

Kanar

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The worst hotel I’ve ever had, dirty rooms, old building, the staff wasn’t helpful, had to loose my jacket and the staff didn’t offer or do anything, my room door was open for the whole day while I was out, the Ac was broken, parking spot very limited, dirty hotel so people plz don’t waste ur money!!
Yöpyi 4 yötä toukokuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Kanar,Thank you for staying with at Sherry Frontenac OceanFront and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our higher management team in order to prevent any future occurrence.We hope to have the opportunity of welcoming you back to re-experience in the near future.

8/10 Hyvä

Mallory

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The parking in extremely LIMITED! Get there either right at check-in time or before, that way you can find a parking spot! The building is older but it is well keep and very clean. The views are amazing!
Yöpyi 1 yön toukokuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Mallory,Thank you for staying with us at Sherry Frontenac Oceanfront and for sharing your comments.I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.

8/10 Hyvä

Daniel

Matkusti ryhmän kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Property has a great location the pool and beach is what your paying clean property The building was built in 1967 so it seen better days the rooms need some love but over all clean they have a piano and the breakfast was just snacks good stay
Yöpyi 5 yötä huhtikuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Daniel,•Thank you for staying with us at Sherry Frontenac OceanFront Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

8/10 Hyvä

Louise

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property and rooms are old and tired but the pool and the gym is fantastic. The air conditioning wasn’t great and the breakfast was repetitive. But it was close to the trolley busses and the local bars and restaurants and the beach was amazing and sun beds included. Overall we enjoyed our stay and the property was adequate for what we needed
Yöpyi 5 yötä huhtikuussa 2024
Guest Service Team vastasi 14.5.2024
•Thank you for staying with us at Sherry Frontenac OceanFront Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

4/10 Huono

ahlem

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys ja henkilökunta ja palvelu
Payer un pti dej pour des tartines au beurre et des céréales ! Très mal reçu, la réception dit qu il vont voir et jamais on ne l es revoit... L odeur vraiment horrible , on m'a dit que l hôtel n'est pas fait pour rester dans la chambre , honteux , même si la piscine es belle. A 40 min du Miami south, 1 h du brickell
Yöpyi 3 yötä toukokuussa 2024
Guest service Team vastasi 14.5.2024
Dear Ahlem,It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience that you have faced during your stay. We would love to know more about your concerns, and I hope to have the chance to welcome you back to re-experience Sherry Frontenac OceanFront Hotel

8/10 Hyvä

Shavonne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The staff is super nice and helpful
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Shavonne,•Thank you for staying with us at Sherry Frontenac OceanFront Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon

2/10 Hirveä

Hedva

Yöpyi 4 yötä huhtikuussa 2024

6/10 OK

Kimberly

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Guest Service Team vastasi 14.5.2024
Dear Kimberly,Dear Kimberly,Thank you for rating at Sherry Frontenac OceanFront Hotel We cannot wait to welcome you back again soonRegards

10/10 Loistava

Vadim

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Guest Service Team vastasi 14.5.2024
Dear Vadim,Thank you for staying with us at Boulan South Beach and for sharing your kind comments.We can't wait to welcome you back soon!

10/10 Loistava

Colleen

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Aamir Hayat vastasi 2.5.2024
Dear Colleen,Thank you for your review! We can't wait to welcome you back soon!Regards,Guest Service Team

2/10 Hirveä

Ubense

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The wasn’t rady
Yöpyi 1 yön huhtikuussa 2024
Aamir Hayat vastasi 2.5.2024
Dear Ubense,Thank you for staying with at Sherry Frontenac Oceanfront Hotel and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our manager in order to prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Sherry Hotel in the near future.Regards,Guest Service Team

8/10 Hyvä

Alian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property needs update, the room is not properly done, missing towels.
Yöpyi 1 yön huhtikuussa 2024
Aamir Hayat vastasi 2.5.2024
Dear Alian,Thank you for staying with us at Sherry Frontenac Oceanfront Hotel and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!Regards,Guest Service Team

10/10 Loistava

Egor

Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Egor

Yöpyi 2 yötä huhtikuussa 2024

4/10 Huono

Leandro

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Poor not valet parking cleen less
Yöpyi 7 yötä huhtikuussa 2024
Aamir Hayat vastasi 2.5.2024
Dear Leandro,Thank you for staying with at Sherry Frontenac Oceanfront Hotel and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our manager in order to prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Sherry Hotel in the near future.Regards,Guest Service Team

8/10 Hyvä

John

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys
Very Good!
Yöpyi 1 yön huhtikuussa 2024
Arpana vastasi 2.5.2024
Dear John,Thank you for staying with us at Sherry Frontenac Oceanfront!We're delighted to hear that you had a very good experience with us.If there's anything specific you enjoyed or any feedback on how we can make your next visit even better, please don't hesitate to share.We look forward to welcoming you back soon!