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Arvostelut: Waldorf Towers South Beach

2.5 out of 5
Waldorf Towers South Beach
860 Ocean Drive, Miami Beach, FL

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 459 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 327 kautta 1000 arvostelua" "
Arvosana 6 - OK. 109 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 50 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 55 kautta 1000 arvostelua" "

8,6/10

Siisteys

9,0/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Mika

Yöpyi 2 yötä joulukuussa 2023
RP vastasi 2.1.2024
Dear Mika, Thank you for staying with us and for your positive review.We look forward to your next stay with us in South Beach.Sincerely, Robert Perez, General Manage

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice and clean hotel on Ocean Drive, super friendly staff , good location ! Good restaurant. Would come back again.
Yöpyi 2 yötä tammikuussa 2019
Adnan Jafarov - General Manager vastasi 13.2.2019
Thank you for perfect rating!

8/10 Hyvä

Antti

Hyvää: Siisteys ja henkilökunta ja palvelu
Adnan Jafarov - General Manager vastasi 11.4.2018
Thanks Antti, If there is anything we can do to be 5 star, let me know!

10/10 Loistava

Tom

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kaksi päivää rannalla
Loman päätteeksi pari päivää Miami Beachillä. Tämä hotelli oli pieni ja mukava. Huoneet olivat modernit ja siistit. Netti ja ilmastointi toimi. Saimme nukuttua hyvin vaikka vieressä oli hulinaa.
Yöpyi 2 yötä marraskuussa 2017
Daniel Mayer vastasi 14.11.2017
Hey there Tom. Thank you for your comments, as a new roomie, we wanted you to experience a great stay with us at Waldorf Towers, and by reading your comments we see you did. We need you to be back very soon, because we miss you already. Best regards, Eric Jimenez

8/10 Hyvä

Taina

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
Kiva hotelli rannan tuntumassa
Huonesiivous ei toiminut. Siivouksesta piti huomauttaa kahdesti sillä huonetta ei oltu siivottu lainkaan.

6/10 OK

Delena

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a view of South Beach from our room but the windows were filthy. A lot of noise came through the door and windows. The carpets in the hallway were very dirty and stained. The room was clean. The staff was helpful except we found out that they overcharged us for the valet service.
Yöpyi 3 yötä toukokuussa 2024
Nicole vastasi 13.5.2024
Thank you for staying with us! We apologized for the inconvenience. The hotel will be renovated in September on this year, we hope you can came back again and have a better experience.Regarding the valet.. please call us and we check what happened and if its like that we will refund you of course.thank you!

10/10 Loistava

Alicia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
NG vastasi 15.5.2024
Thank you for staying with us!

10/10 Loistava

josh

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had a wonderful stay. The staff and bartenders and everybody in the Waldorf was amazing. I loved all the Argentinian people they were amazing what an amazing place to stay.
Yöpyi 6 yötä toukokuussa 2024
Waldorf Towers Miami Beach vastasi 13.5.2024
Thank you for staying with us and for your feedback!

10/10 Loistava

kiarash

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Waldorf Towers Miami Beach vastasi 13.5.2024
Thank you for staying with us and for your feedback!

8/10 Hyvä

Angela

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was very nice and the area was great. The only thing was the bed was very low and it wasn’t good on our backs. Other than that it’s a great hotel to use.
Yöpyi 3 yötä toukokuussa 2024
Waldorf Towers Miami Beach vastasi 11.5.2024
Thank you for staying with us and for your feedback!

10/10 Loistava

Ricardo

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
good food, calm, friendly
Yöpyi 1 yön toukokuussa 2024
Waldorf Towers Miami Beach vastasi 9.5.2024
Thank you for staying with us and for your feedback!

4/10 Huono

Moran

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is old, pictures are NOT reflective of the property in reality, room was VERY small and outdated, and overall the price was VERY high for the quality. The elevator was out of service and had to carry suitcases through the stairs to the third floor.
Yöpyi 2 yötä toukokuussa 2024
Waldorf Towers Miami Beach vastasi 9.5.2024
Thank you for staying with us and for your feedback!

10/10 Loistava

Janet, Davenport

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Held luggage till time to check in.
Yöpyi 1 yön huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 2.5.2024
Thank you for staying with us and for your feedback!

10/10 Loistava

Naheeda

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I really enjoyed my stay. It was close to everything and I did not need a vehicle to get around. Only when I did activities other than South Beach.
Yöpyi 2 yötä huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 1.5.2024
Thank you for staying with us and for your feedback!

8/10 Hyvä

Marine

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location: 5 min walk from the beach. Exceptionally friendly staff: VERY nice people, responding to your questions fast and resolving any issues. What i didnt like was cleanness: hallway carpet needs replacement, curtains and windows dusty. In summary, i would choose this hotel again because of great stuff, location, and price.
Yöpyi 5 yötä huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 1.5.2024
Thank you for staying with us and for your feedback!

10/10 Loistava

Raheem

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 1.5.2024
Thank you for staying with us and for your feedback!

6/10 OK

Andy, Gower

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
Hotel was average, not super clean and kinda noisy. It was convenient located for the beach and city transportation.
Yöpyi 2 yötä huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 26.4.2024
Thank you for staying with us and for your feedback!

10/10 Loistava

Fredy, North Aurora

Yöpyi 1 yön huhtikuussa 2024
ng vastasi 15.5.2024
Thank you for staying with us!

6/10 OK

Anthony

Yöpyi 3 yötä huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 26.4.2024
Thank you for staying with us and for your feedback. Please reach out to the property if there were any issues during your stay!

8/10 Hyvä

dean

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to the action
Yöpyi 2 yötä huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 25.4.2024
Thank you for staying with us and for your feedback!

8/10 Hyvä

Toni

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
the staff at the hotel made this a fine stay. Carl was awesome, friendly, knowledgeable, accommodating and always asked if there was something else he could do. I booked through Expedia, got a fair rate, when i checked I discovered the AC was not functional for the room I had requested, top floor king with ocean view. Carl made it ok by allowing me to choose from the available rooms. I ended up taking the top floor king with ocean view, it was a spacious room, great views, albeit a tad hot during the day but was ok because it had a ceiling fan, and I was able to leave the door open to the hall which was AC'd. he offered me a free breakfast for the inconvenience. the staff were also accommodating. the hotel is in the heart of south beach, it was thumping but fun throughout my stay.
Yöpyi 2 yötä huhtikuussa 2024
NG vastasi 23.4.2024
Thank you for staying with us and for your feedback! We hope you can came back to stay with us again!

6/10 OK

rudy

Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys ja henkilökunta ja palvelu
When I went to check in, the check in system was down, the receptionist didn’t seem to care people were inconvenienced, very laza fair attitude. The room above mine someone was moving all the furniture and stomping in heels most of the night, the floor/ceiling was so thin. The comforter and sheets had stains.
Yöpyi 1 yön huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 22.4.2024
Thank you for staying with us and for your feedback!

10/10 Loistava

Mary

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a fantastic hotel in the middle of the Art Deco Area! Our room was an ocean view and it didn't disappoint. The restaurant Icon has amazingly food and drinks. We thoroughly enjoyed our stay!
Yöpyi 2 yötä huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 20.4.2024
Thank you for staying with us and for your feedback!

8/10 Hyvä

Faron

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Near the beach and many options for restaurants, which is great.
Yöpyi 4 yötä huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 18.4.2024
Thank you for staying with us and for your feedback!

8/10 Hyvä

Steve

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great people watching on Ocean blvd
Yöpyi 1 yön huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 17.4.2024
Thank you for staying with us and for your feedback!

10/10 Loistava

Claire

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Great for area! Super friendly staff
Yöpyi 1 yön huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 17.4.2024
Thank you for staying with us and for your feedback!

6/10 OK

Adrien

Our room was clean but it smelled like sewage on and off. The breakfast was overpriced for the quality and our server wasn't really hospitable. I like that we had access to lounge chairs on the beach but this hotel left not much to desire for a return.
Yöpyi 3 yötä huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 13.4.2024
Thank you for staying with us and for your feedback!

6/10 OK

Shelley-Ann

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The room was extremely Small- Could use some upgrading overall - nice vibe regardless.
Yöpyi 2 yötä maaliskuussa 2024
Waldorf Towers Miami Beach vastasi 12.4.2024
Thank you for staying with us and for your feedback!

2/10 Hirveä

Boun

Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 12.4.2024
Thank you for staying with us and for your needed feedback. Please reach out to the property and speak with us regarding any that occurred during your stay!

8/10 Hyvä

Daisy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Ng vastasi 10.4.2024
Thank you for staying with us!

10/10 Loistava

Jennifer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Waldorf Towers Miami Beach vastasi 7.4.2024
Thank you for staying with us and for your feedback!

8/10 Hyvä

Mateo

Yöpyi 4 yötä maaliskuussa 2024
Waldorf Towers Miami Beach vastasi 20.4.2024
Thank you for staying with us and for your feedback!

10/10 Loistava

Stedman

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is perfectly place on Ocean drive. Clean room, Hot water!!! and No issues, no bugs, nothing. Only issue was keys got deactivated but other than that the hotel was great!
Yöpyi 2 yötä maaliskuussa 2024
Waldorf Towers Miami Beach vastasi 6.4.2024
Thank you for staying with us and for your feedback!

4/10 Huono

Sally

Matkusti ryhmän kanssa
Huonoa: Henkilökunta ja palvelu
We faced to much troubles and we got charged twice for the stay fees and they used our credit card without permission … the female staff was rude and unprofessional
Yöpyi 3 yötä helmikuussa 2024
Waldorf Towers Miami Beach vastasi 6.4.2024
Thank you for staying with us and for your feedback! We aim for amazing service at the property, apologies for any issues that occurred with the staff.

2/10 Hirveä

Shantal

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The area was great! The stuff was good. The rooms are not big like it seems in the pictures, when it rains the roof is leaking on the stairs! My boyfriend and I got stuck on the elevator two times and the firefighters had to come get us out! I would never stay there again
Yöpyi 5 yötä maaliskuussa 2024
RP vastasi 26.3.2024
Dear Shantal.Thank you for your review and for choosing to stay with us. We do take all comments very seriously and we had looked into the elevator issues that you mentioned. Please accept my apologies and I can assure you that the elevator meets all City of Miami Beach requirements for proper operation. We will have the unit inspected again after the issues that you mentioned. We are also investigating the leaks that you mentioned on the stairs. We will continue to work on our products and services and hope that you will give us another opportunity on your next trip to Miami Beach.

4/10 Huono

Yadin

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
We went for spring break, worst mistake ever. Had we gone any other time this would be a 10/10 but we didn’t. When we checked in they didn’t even let us know about the valet parking, took us 1 hour and 30 minutes to find parking since everything was closed. I wanted to end our trip on day one honestly cuz of the parking situation. They were able to reimburse us some of the money we spent for parking but not all.
Yöpyi 4 yötä maaliskuussa 2024
NG vastasi 26.3.2024
Thank you for your feedback! We apologized but in spring break the city control this area and there is nothing we can do from here due to is for security measures that they closed the street that's why the parking that we work with is located on these time in Collins Av. This is the Heart of South Beach were people used to came for the restaurants and bar around the area so becomes really busy. We hope you can came in other time of the year.Thank youNicole

2/10 Hirveä

marc

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
NG vastasi 26.3.2024
Thank you for staying with us!

2/10 Hirveä

Blake

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Couldn’t even get in the front door there was so many people. Didn’t even check-in. No refund issued either.
Yöpyi 1 yön maaliskuussa 2024
RP vastasi 21.3.2024
Dear Blake.Please accept my apologies for the issues that you encountered in Miami Beach.It seems that you booked your reservation during Spring Break and there were more people than usual in the area. The city placed restrictions and there were minimum incidents reported during these days.Your reservation can only be change or updated by contacting Expedia. The hotel did have a room reserved under your name for the day and hope that the issue in Miami Beach does not reflect against the services provided by the hotel. Hope that you will give us another opportunity at a different time.

8/10 Hyvä

Scott, New York

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
parking was a joke never again
Yöpyi 1 yön maaliskuussa 2024
NG vastasi 26.3.2024
We apologized if you came in spring break, the city controls the area and close the street for security. We hope next time you came in a regular seasonThank you

6/10 OK

Tracie

Yöpyi 1 yön maaliskuussa 2024
ng vastasi 20.3.2024
thank you for staying with us!

2/10 Hirveä

THARUN

Yöpyi 1 yön maaliskuussa 2024
Waldorf Towers Miami Beach vastasi 6.4.2024
Thank you for staying with us and for your feedback!

10/10 Loistava

Tabra

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
So close to the beach and lots off dining options
Yöpyi 1 yön maaliskuussa 2024
RP vastasi 18.3.2024
Dear Tabra.Thank you for staying with us and for taking the time to review our hotel.I'm so glad that you enjoyed your stay and gave us an excellent score.We look forward to your next stay with us.

2/10 Hirveä

Jimmy

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
No parking Valet 3 blocks away & $130 Cops had all streets closed
Yöpyi 1 yön maaliskuussa 2024
NG vastasi 17.3.2024
Thank you for your opinion. From Thursday till Sunday of these weekends they closed the Street for Security. Please do not take the spring break coverage and restrictions against the hotel and hope that you will visit us again in the future.

10/10 Loistava

tyana

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I really enjoyed my stay at this property. Everything was great! The restaurant is very great too !
Yöpyi 2 yötä maaliskuussa 2024
NG vastasi 17.3.2024
Thank you for your feedback and for staying with us!

10/10 Loistava

steven

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were upgraded from a standard room to a suite on the 2nd floor corner of the building facing the I oconic illuminated Palm trees and ocean ave so doesn't get any better . Restaurant on property was excellent . My only issue was the bartender was unable to do any drinks off there menu.
Yöpyi 1 yön maaliskuussa 2024
Nicole Gaspar vastasi 17.3.2024
Thank you for staying with us! Unfortunately the city does not allow us to remove the tree from outside. Regarding the bar , Please accept my apologies for not meeting your expectations. I will make sure to review your comments with the restaurant manager in reference to the lobby bar issue.We hope you came back in other opportunity and satisfy your expectations.

2/10 Hirveä

Juliana

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
dirty
Yöpyi 4 yötä maaliskuussa 2024
RP vastasi 18.3.2024
Dear Juliana,Please accept my apologies for not meeting your expectations. I will make sure to review your comments with our housekeeping department.We will continue to work on our services.

8/10 Hyvä

Sybille

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tolle Lage, direkt am ocean drive. Sehr nettes Personal besonders im Restaurant!
Yöpyi 1 yön maaliskuussa 2024
RP vastasi 18.3.2024
Dear Sybille.Thank you for staying with us and for your review. We do hope that you will return and stay with us again.

10/10 Loistava

Weicun

good
Yöpyi 2 yötä maaliskuussa 2024
NG vastasi 14.3.2024
Thank you for staying with us!

10/10 Loistava

Kathy

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was in a great location for shopping and dining and in the heart of the action. It was also across the street from the beach. Hotel provided chairs and towels
Yöpyi 3 yötä maaliskuussa 2024
NG vastasi 14.3.2024
Thank you for staying with us! We hope you came back soon

8/10 Hyvä

Marc, Rimrock

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Waldorf Towers is perfectly located on Ocean Dr in the heart of the historic Art Deco district. Our room was on the second floor directly on Ocean Dr. Incredibly, the room was soundproofed with double paned windows and quiet. Everything was walkable. The staff was very friendly and helpful with an extremely early check-in at 9am for a nominal fee. Having a room that early allowed us to freshen up as we arrived straight from the cruise terminal. The on-premise sidewalk restaurant had incredibly good food. We liked it so much we had both lunch and dinner there. There was a systemic issue on the second floor rooms with AC not working. They contacted a repairman promptly and the issue was resolved within 2 hours. This is a great hotel in a great place. I would definitely recommend it.
Yöpyi 1 yön maaliskuussa 2024
NG vastasi 14.3.2024
Thank you for your feedback and for staying with us!