Hi Terry i would like to than you for taking the time to give us rating score. We appreciate you staying with us and hope you enjoyed your stay. Best Regards Javier R Operations Manager

Hi Michelle I would like to thank you on behalf all my staff here at Mainstay For taking the time to give us a good rating.We appreciate you staying with us and hope you enjoyed you stay. We look forward to see you again when you are back in the Midland area.Best Regards Javier ROperations Manager

Hi Michelle We would like to thank you for taking the time to write a review for us. I would like to apologize for failing to meet your expectations. We are working hard to get our carpets renovated and expecting our new stronger linen.I will share your feedback with all my housekeeping staff to make sure we do not have this kind of issues in the future.Best Regards Javier

Hi SteveWe would like to thank you for recent stay and for taking the time to leave us a review. e do apologize for the housekeeping issue but we are an extended hotel and the cleaning is done after 3 days reservations must be 5 nights or longer. We also have signs posted in the rooms on the refrigerator if you need a light service cleaning upon request. We hope you give us another opportunity on your next visit to the Midland area.Thank you Javier Operations Manager

Hi LoganWe would like to thank you for staying with us and taking the time to write us a review. Its satisfying to know your stay was pleasant. We hope to see you again on your next visit to the Midland area.Best RegardsJavieroperations manager

Hi Jonathan I would like to thank yu for giving us a rating score. I apologize we fail to meet your expectations.We hope you give us another opportunity to create a better impresion.Best regards Javier Operations Manager

Hi GregoryThank you for taking the time to give us a rating. I do apologize we did not meet all you r expectations.Hope we can get a better rating score on your next visit.Best regards Javier Operations Manger

Hi VeronicaI am glad to hear you enjoyed your stay and all of our accommodations. It is our goal to provide exceptional service and all the feedback we receive is provided to all staff to know how we are doing. We look forward to seeing you again if your travels brings you back to the Midland area. Thank you, and have a wonderful day.Javier Operations Manager

Hi Brock,I wouldlike to thank you for stayig with us and for taking the time to write a review about us. i do pologize for the mlk left in the fridge unbeliavable. Thank you for been so understanding and kind about it at the same time that should not have been there. I will make sure and share this with my housekeeping department so something like this wont happen again.Than you and we hope to see you when your travels bring you back to the midland area.Javier Operations Manager

Hi Eleazar, We wouldlike to thank you fro staying with us and proving us your feedback.I am sorry that your experience with the bathtub did not meet your expectations; please allow me to express my sincerest apologies. We are doing our best to correct the problems so nobody encounters such inconvenience. I hope you give us another chance when you are back in the Midland area.Javier Operations Manager

Hi Jit, We wouldlike to thank you for staying with us and for giving us a score.We hope you stay with us in the future when your travels brings you bck to the Midland area. Thank You Javier Operations Manager

Hi Julia I am glad to hear you enjoyed your stay and all of our accommodations. It is our goal to provide exceptional service and all the feedback we receive is provided to all staff to know how we are doing. We look forward to seeing you again if your travels brings you back to the Midland area. Thank you, and have a wonderful day.

Dear Guest Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Thank you staying with and for taking the time to give us a review and great score. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Best Regards Javier Operations Manager

HI John On behalf of my staff I would like to thank you for staying with us and for giving us a great score. We hope to see you again on your next trip to the Midland area. Best Regards Javier Operations Manager

Hi Estela, Thank you for taking the time to write us a review! I am delighted to know your stay went well and that we have met all your expectations. We do hope to see you again soon Best Regards Javier Operations Manager

Dear guest I would like to thank you for taking the time to write us a review! We are glad you enjoyed your stay and we met all your expectations. It's great to hear that you enjoyed our complimentary breakfast.We hope you will choose to stay with us again the next time you're in the area! Best Regards Javier Operations Manager

Hi Kurk. I would like to thank you on behalf of my staff for survey and nice score. We hope to see you again when you are i the midland area. It is our goal to provide exceptonal service and keep the rooms clean and fresh for all of our guests. Thank You Javier Operations Manager

Hi Carlos, I would like to thank you for taking the time to write us a review! We are glad you enjoyed your stay and we met all your expectations. We look forward on seeing you again on your next visit to Midland Best Regards Javier

Hi Rosa, Thank you for taking the time to write us a review! I am delighted to know your stay went well and that we have met all your expectations even our delicious breakfast. I am sory about the pool not being ready. its not quite hot enough as in the evenings temperatures are still cool. We are about to open in mid April close to May. We do hope you come back again and enjoy our fantasctic pool. Best Regards Javier Operations Manager

Hi Ramon I am glad to hear you enjoyed your stay and all of our accommodations. It is our goal to provide exceptional service and all the feedback we receive is provided to all staff to know how we are doing. We look forward to seeing you again if your travels brings you back to the Midland area. Thank you, and have a wonderful day. Operations Manager Javier

Dear Rick, We wouldlike to thank you for taking the time to give us a rating. Looks like we fail on some areas I hope we get to see you on your next visit to the Midland area and we make abetter impression. Best Regards Javier Operations Manager

Dear Mr. Bing I wouldlike to thank you for sttaying with us and taking the time to leave us a review. I apologize for such a horrible experience. I know how frustrating it is to encounter such a pest. Every room has been inspected and never found such bug. Unfortunate it happend to you my apologies again and I hope you and your family are ok. We are taking care of this so nobody else encounters this problem. Please feel free to contact me if you have questions or concerns. Every room has been inspected and no other problem found.I hope you give us another opportunity to make a better impression. On behalf of all my staff please accept my apolgy. Thank you Javier Operations Manager

Hi chris Thank you for giving us a great score. We appreciate your business and hope to see you again. Sincerely Javier Operations manager

Hi Chris we thak you for stying with us and fr giving us such a great score and awesome review for our front desk. We hope to see you again when you are in the Midland area. Best Regards Javier operations manager

Dear Latoya, We would like to thank you for taking the time to write us a review! We are glad you enjoyed your stay and we met all your expectations. We look forward on seeing you again on your next visit to Midland! Best Regards Javier Operations Manager

Hi Mario, We would like to thank you for giving us such a great score. Looks like you enjoyed your stay, we hope see you again next time you are in the Midland area. Best Regards Javier

Hi Bridgett, We would like to thank you for staying with us and for taking the time to give us a score. We hope we see you again next time you are in the Midland area. Best Regards Javier

Hi Sonia, Thank yo for taking the time to write us a small review and for your score. We appreciate you staying with us and we are glad you enjoyed your stay with us and had the chance to swim in our pool. We hope to see you again when you are in the Midland area. Thank you have a wonderful day. Best Regards Javier Operations manager

Dear Guest, I would like to thank you for staying with us and for taking the time to write us a review. I want to apologise on behalf of our hotel for the issue you encountered at the front desk. I have shared your feedback with all my staff to prevent this situation in the future. We hope you give us another opportunity to make a better impression. Thank you Javier OperationsManager

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the cleaningless of the room on your recent visit. I have shared your feedback with my housekeepimg department to ensure we handle these types of situations differently in the future. You can be assured I take this feedback seriously and it is unacceptable. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Midland. Kind Regards Javier Operations Manager

Dear John, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Javier Ronquillo Operations Manager

Dear guest Thank you for taking the time to give us a great score. We hope you enjoyed your stay and would love to have you again when your travels bring you back to Midland.

Hi Angela, Thank you so much for sharing your experience from your recent stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Best Regards Javier R. Operations Manager

Thank you for taking the time to write us a review! We look forward on seeing you again on your next visit to Midland! Best Regards Javier R

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Best Regards Javier Operations Manager

Dear Guest, Thankyou for taking the time to write us a review to let us know how we are doing. I do apologize for not meeting your price budget for a room due to the market in the area. We look forward on your next stay with us when you are back to the Midland area.

Dear Andrew, Thank you for taking the time to leave us a great score. We appreciate you staying with us and hope to see you again when you are back to the Midland area. Operations Manager Javier

Dear Jimmy, Thank you for taking the time to write us a review and giving feedback of your recent stay. I know how frustrating it must have been to try to find a handicap parking space. I am sorry these were taken from other guests who do not need.Please accept my apologies as we handle this situations appropriately. We hope to see you in the future and have this parking space available for you. Thank you and have a wonderful day. Operations Manager