2/10 Hirveä
Ezekiel
Matkusti kumppanin kanssa
2.5.2026
I called and texted to make sure late checkins were available. They assumed me if I got there at midi could still check in but when I arrived. I was locked out with little no no directions. They told me to got to the baton building which was locked behind a room number they never gave me. I tried contacting the property, Expedia, and the emergency lock out number and got zero assistance and Expedia said that it was a private request that the hotel made a accommodation foe me but on the app it says check in ANYTIME! WHICH WAS FALSE. The employee didnt give me the proper check in instructions and had to spend the night in my car and its a NONREFUNDABLE ROOM! So basicilly I payed for a room I had zero access to amd still no response from anyone the next day. Ive never been to a hotel that has zero employees working after hours. Not 1 person in the lobby or front office and all the outside doors are locked. I even texted their number and followed their instructions and let them know ahead of time what time i was coming but no response either. The employee i spoke to on the phone sounded very unenthusiastic and irritated with me for just asking questions. I just wanted to make sure I was getting what I expected. Which wasn't the case.
Ezekiel
Yöpyi 1 yön huhtikuussa 2026