2/10
Arrived at the hotel and was assigned a room. No problems there. Then went up to the room to find the room hadn’t been cleaned. The bed was not made with sheets from prior visitor.
Bathroom was not clean either. Went back to the check-in desk and informed the staff.
They assigned another room. I then went fly fishing and then returned to the hotel. Upon arrival late at night I discovered someone was in my room! A lady and her two grand daughters with my belongings still in the room.
We contacted staff and had to wait several minutes before staff arrived back at the desk.
Finally received a room reassignment. Fortunately none of my belongings were missing.
The staff apologized and indicated a partial refund will be provided.
Needless to say, a very poor experience!
Russell
Yöpyi 2 yötä kesäkuussa 2025