Mission Springs Hotellit

”We did not have a very good stay. Upon arrival we were told that the water was going to be turned off the following day from 11:30am-3pm during which time we could not use the sink, shower or toilet. Needless to say this was quite inconvenient. Additionally, housekeeping had not cleaned our room by 3:30pm. We told the front desk about it and they said they would have it taken care of right away, so we made sure to leave our room for the next hour. Upon our return, it had still not been cleaned....

”Rooms were clean. Friendly and helpful staff.”

”Rooms were clean and staff was helpful”

”Excellent customer service”

”Perfect for a relaxing and stress-free getaway. Surrounded by beautiful forest and towering trees, the property offers a peaceful atmosphere with wonderful summer vibes reminiscent of Italy. The warm pool area is excellent, and the spa facilities make it an ideal place to unwind and enjoy a tranquil stay.”

”All the staff & houskeeping were very friendly & accommodating, upgraded our cottage with out asking, taught me about the grounds, beautiful succulant plants, the Eagle that comes to their Eucalyptus trees & about the Monarch Butterflies they save their eggs inside until they hatch & have released over 4000. I actually got to see one coming out of its cocoon. Exciting! Very nice continental breakfast that they delivered to our cottage. The views of the ocean are the best & even if it was cool &...

”Very clean room and ewll taken care.”

”They need to upgrade their amnities.”

”Clean & comfortable”

”We’ve stayed here several times and have never been disappointed Rooms have been clean and comfortable Convenient location. many restaurants choices within walking distance”

”First issue was checking in, the counter clerk is hard to understand! His directions to the room are poor! There’s a front door easy access, apparently does not have a card reader the rear door in a hallway was the way in? So, the room has a large gap under the front door which would allow rodents to easily get through also drafty , the Ac is below the bed and the touch pad is worn out so, it is difficult to work it out and adjust temperature. This is the most expensive room we staid in , ( 9 )...

”Staff was amazing and friendly. Room was updated and clean. Great location. Would stay again!”

”The location and friendliness of the staff made our stay here wonderful! We were just five minutes from downtown and the pier, making it easy to visit both locations in the same day. The front desk staff, i don’t recall his name, was very helpful and accommodating during our stay, he helped us stay in our same room when we decided to extend our stay so we didn’t have to check out and back in. He also provided us with some great recommendations to restaurants and places to visit in Santa Cruz.”

”We had a pleasant stay as always in a Marriott hotel. I have to say the rooms were kind of plain and could use some more decors to make it more peaceful and harmonious vibe. The light switches were kinda weird and one of the switch was broken but was later fixed when we got back. So, that was nice. It’s close to freeway and shopping centers in the area. Walking distance. Overall, I would stay again.”

”The property is beautiful and is located in an area that is fun to explore. My only complaint is the temperature in my room. The a/c was on but did not cool the room. I did open the windows to cool the room down and slept with the windows open. I would definitely stay here again.”

”Very tight parking. Shabby room condition. Had to return to office when first gate key did not work. AC remote on wall in awkward location neither staff nor we could find without major delay. Cheap laminate wood look flooring worn through exposed grey base several areas, including bathroom threshold. Office attendant was helpful and positive.”