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Arvostelut: Hostal O galeón San Luis

1 out of 5
Hostal O galeón San Luis
Palmas, 74 c, Moana, Pontevedra

Arvostelut

2,0
Arvosana 10 - Loistava. 0 kautta 1 arvostelua" "
Arvosana 8 - Hyvä. 0 kautta 1 arvostelua" "
Arvosana 6 - OK. 0 kautta 1 arvostelua" "
Arvosana 4 - Huono. 0 kautta 1 arvostelua" "
Arvosana 2 - Hirveä. 1 kautta 1 arvostelua" "

6,0/10

Siisteys

2,0/10

Henkilökunta ja palvelu

6,0/10

Majoituspaikan kunto ja tilat

6,0/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

angela

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
This hotel should be operating. Worst hotel
After finding out that the hotel is not 3 miles (as announced) but 45 minutes away from Redondela we arrived at 5:00 PM and we whatsapp the number on the window. The woman was rude saying that she called us which is not true, I have an international number and there were no instructions in the hotel-com web page. She said that she shouldn't be waiting for us. She was supposed to give us a code to get in, but she didn't provide one until a nice lady (Silvia) came to rescue us. Additionally, the hotel didn't have hot water, no blankets, or any type of toiletries. There was nothing around, not even a restaurant. We had to hire another taxi to go to Redondela because there was no public transportation. I end up paying 70 euros in transportation to and from Redondela. We were doing the Camino and this hotel was the worst, an inconvenience. Unfortunately, we hire a suitcase delivery, otherwise, I should have better lose the reservation than deal with being left outside in the middle of nowhere. They should not be operating.
Yöpyi 1 yön toukokuussa 2023
... vastasi 27.5.2023
Angela SalmonTHANK YOU FOR YOUR STAY AT OUR FACILITIES. I WOULD LIKE TO INFORM YOU THAT YOU WERE THE ONLY ONE UNTIL THE MOMENT THAT HAS BEEN LOST TO GET TO OUR HOSTEL. IF YOU DON'T KNOW HOW TO LOCATE.... IT'S NOT OUR PROBLEM. REGARDING THE BATHROOM, I HAVE TO TELL YOU THAT THERE IS HOT WATER AND WE HAVE SHAMPOO AND SHOWER GEL AND ALL THE TOWELS.THANK YOU VERY MUCH AND I HOPE YOU HAVE LUCK AND REACH YOUR DESTINATION SANTIAGO DE COMPOSTELA...