Halvat hotellit - Molo, Genova

”Hostel is quite far from Central Station so I was struggeling with my luggage, also you need to carry your stuff 3 floors up, they dont have an elevator. They did not have a locker for me. Bed was okay, room were quite small tho. They played some dance music in the reception area until 11pm so for me it was a bit hard to sleep at 10pm even tho I had earpluggs. Shower was a bit dirty. Staff was nice and helpfull, kitchen was okay and atmosphere was good. However, I was not fully happy so I...

”I should say that Susanna was a great host from the beginning! She is above and beyond, so detailed so thorough, speaks perfect English and giving you all the necessary information step by step. Me and my sister easily found the way to city center from the train station thanks to her ! We were upgraded to a suit room which was so beautiful and it was a surprise for us as well , thank you 😊 ”

”Oh dear. Having worked in hospitality and tourism for close to 30 years, I always try to find the positive when things go wrong but booking this apartment was a huge mistake. We arrived late on a Monday to find that it wasn’t the apartment that we’d actually booked on Expedia - it didn’t bear even a close resemblance - however we thought best make do and then speak to the agent the following day. Unfortunately by that point we’d found a seemingly endless list of snagging points including leaking...