Monkey Island Hotellit

”We may be more particular than most people. In our room (402), the door to the balcony needs repaired as is hard to open & the shower nozzle needs replaced. Cleaning of the room was just okay/not excellent. Pool area was beautiful & Doc’s was a nice amenity. We were particularly disappointed in the Summit Restaurant, which has excellent service but the food quality was lacking. Everything was heavily over-peppered. Overall Shanghai-La Resort is a beautiful facility in a gorgeous location. We...

”Great breakfast”

”The property was nice and we enjoyed our stay! We will go back❤️”

”Everything was fine except no controller to the tv. ”

”Front desk attendant was not around, called office number no answer, pressed button on phone that had instructions for customers to follow so attendant wld know we were there. Still did not come until 15 or so minutes later. Then came in with their dog and visited with other customer about dog before getting others waiting checked in. Breakfast had to wait on eggs to be made, staff to busy hanging out together to take care of amenities for guests”

”This place is a total dump and smells and looks terrible! If you are smart stay somewhere else!!!”

”Everything was great other than there were bed bugs in the bed and I never got my money back from the deposit after they stated they sent it back to me”

”The room was so dirty the towels were so brown instead of white. The toilet was dirty and there was blood stains on the restroom room. The floor was not cleaned and the furniture wa”

”The property was clean and well taken care of.”

”The house was clean and there was plenty if space. The hot tub had an amazing view of the lake!”