Aula

Arvostelut: Fairmont Le Chateau Montebello

4 out of 5
Fairmont Le Chateau Montebello
392 Notre Dame, Montebello, QC

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 563 kautta 999 arvostelua" "
Arvosana 8 - Hyvä. 294 kautta 999 arvostelua" "
Arvosana 6 - OK. 96 kautta 999 arvostelua" "
Arvosana 4 - Huono. 32 kautta 999 arvostelua" "
Arvosana 2 - Hirveä. 14 kautta 999 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Leslie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The spa treatment was excellent. The great hall and rooms are warm and inviting and the grounds are lovely. The staff are professional and welcoming.
Yöpyi 1 yön huhtikuussa 2024
Vincent vastasi 3.5.2024
Bonjour Leslie,Thank You For your positive review !We hope to welcome you soon.

10/10 Loistava

Dominic

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Magnifique endroit !
Yöpyi 1 yön huhtikuussa 2024
Fairmont Le Château Montebello vastasi 17.4.2024
Merci beaucoup pour votre excellente note! Nous sommes ravis que vous ayez pu profiter de notre site et ses alentours.Au plaisir de vous accueillir à nouveau au Fairmont Le Château Montebello.Cordialement,GrégoireFairmont Le Château Montebello

4/10 Huono

Mary

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We were kept waiting to check into our room until around 5pm. When we asked for S’mores for the campfire it took a very long time to get them, and honestly for $20 it was a tiny amount. The bottles of body lotion etc were almost empty or completely empty. And some of the passageways had a rundown look to them. When we went to the pool, the attendants didn’t even look up when I asked them a question. To be fair they were eating lunch so maybe they were on break, but they were sitting at the desk so it was not clear. Also the large amount of mountain bikers made walking around the grounds especially to and from the parking lot chaotic and a little unsafe even when trying to cross at the cross paths. Overall it was a lackluster and disappointing experience where we had high hopes especially due to the price point and reputation of the hotel and chain. The surrounding town and restaurants were lovely as well as Parc omega, and the grounds were very pretty!
Yöpyi 2 yötä maaliskuussa 2024
Marine vastasi 4.4.2024
Dear Mary,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced during your stay. Your comments are valuable to us as they help us identify areas for improvement.We regret any delay you encountered during the check-in process and the wait for S'mores. Rest assured, we will review our procedures to ensure timely service in the future. Additionally, we apologize for the condition of the amenities in your room and the lack of attention from our pool attendants. We will address these issues with our housekeeping and staff training teams to prevent recurrence.Regarding the congestion caused by mountain bikers, we understand your concerns and will explore ways to better manage the flow of traffic on our grounds to ensure the safety and comfort of all guests.We appreciate your kind words about the surrounding town, restaurants, Parc Omega, and the beauty of our grounds. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future to provide the exceptional experience you deserve.Please feel free to contact us directly if there is anything else we can assist you with.Warm regards,

10/10 Loistava

Fabio

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great facility, service and location
Yöpyi 1 yön maaliskuussa 2024
Vincent vastasi 1.4.2024
Bonjour Fabio,We Thank you for your Positive Review.We hope to Welcome you soon !Merci

10/10 Loistava

Marino

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Marine vastasi 19.3.2024
Merci pour votre excellente note, au plaisir de vous accueillir de nouveau !

8/10 Hyvä

Lisa

Matkusti ryhmän kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We were two moms taking our 11yr old daughters for some relaxation and swimming. The stay was almost perfect. The staff is so welcoming and helpful, the accommodations just as I remember from every other stay there, and the food always delicious. Our only little issues were the tv didn’t work in our room and there were no bathrobes available till late evening. But otherwise it was a blissful trip
Yöpyi 1 yön maaliskuussa 2024
Marine vastasi 19.3.2024
Dear Madam,We are delighted to hear that you had an almost perfect stay with us and. However, we would like to sincerely apologize for the minor inconveniences you experienced.Your feedback is invaluable to us, and we will take immediate steps to address these issues to ensure an even more enjoyable experience on your next visit. We hope to have the pleasure of welcoming you back soon for a truly flawless stay.Best regards,

10/10 Loistava

Sarah

Yöpyi 1 yön maaliskuussa 2024
Marine vastasi 4.4.2024
Sarah,Merci pour votre excellente note, nous espérons vous revoir au Fairmont Le Château Montebello !Bien à vous,

10/10 Loistava

Pavna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Marine vastasi 13.3.2024
Dear Pavna,Thank you for your excellent review, we're thrilled to welcome you back for another stay !

10/10 Loistava

Murray

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The service was excellent. A big shout out to Gregoire. He went above and beyond.
Yöpyi 2 yötä maaliskuussa 2024
Marine vastasi 11.3.2024
Dear Murray,Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service, and we truly appreciate your shoutout to Gregoire. We pride ourselves on going above and beyond for our guests.We'll be sure to pass along your compliments to Gregoire and the rest of the team. We look forward to welcoming you back for another outstanding stay in the future!Best regards,

10/10 Loistava

Stéphane, Gatineau

Matkusti perheen kanssa
Tout est parfait ❤️
Yöpyi 1 yön maaliskuussa 2024
Marine vastasi 7.3.2024
Merci Stéphane Au plaisir de vous recevoir de nouveau au sein de notre établissement.Cordialement,

10/10 Loistava

Jacques

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Château Montebello is an unique expérience. We were amazed by the beauty and the uniqueness of the hotel. There is a lot of activities that you can make independently of the season.
Yöpyi 1 yön maaliskuussa 2024
Marine vastasi 5.3.2024
Thank you for sharing your experience! We're thrilled to hear that you were amazed by the beauty and uniqueness of Château Montebello. We take pride in offering a wide range of activities year-round, and we're delighted that you enjoyed them. We hope to welcome you back soon for more unforgettable experiences!

8/10 Hyvä

Josee

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely place, great service, food and drinks too expensive and should be cleaner overall.
Yöpyi 2 yötä helmikuussa 2024
Marine vastasi 22.2.2024
Dear Josee,Thank you for your feedback. We appreciate your positive comments about the service and ambiance. Regarding your concerns about pricing and cleanliness, we'll take them into consideration and work on improvements.Thank yo again for sharing your experience, we to welcome you again.

10/10 Loistava

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
J'y retournerai surement.
Yöpyi 1 yön helmikuussa 2024
Vincent vastasi 21.2.2024
Bonjour Richard,Nous vous remercions pour votre commentaire positif.Au plaisir de vous recevoir bientôt.Merci,

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Romantic gateway
Romantic gateway. Room are getting old, with lights that had issue and strange noise all the times. Service was good, and restaurant service was great also. Nice field to walk around the hotel.
Yöpyi 2 yötä helmikuussa 2024
Vincent vastasi 19.2.2024
We thank you for your review.We hope to welcome you soon !

4/10 Huono

COlleen

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
Marine vastasi 2.3.2024
Dear Colleen,We're truly sorry to hear that your experience didn't meet your expectations. Please contact us to provide further details about your experience, and I will endeavor to understand what went wrong.Thank you,

6/10 OK

Katherine

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
We were offered a renovated room. However, opted for the classic. The room was quite warm and opening the window while an option was not something we could maintain through the night. The air conditioner turned on but was not cooling.
Yöpyi 1 yön helmikuussa 2024
Marine vastasi 17.2.2024
Dear Katherine,We sincerely appreciate you taking the time to share your feedback following your stay at Fairmont Le Château Montebello. We're sorry to hear that your experience didn't meet your expectations, and we apologize for any inconvenience you may have encountered.Your feedback is taken very seriously, and we will promptly investigate the issues you've raised. Your satisfaction is our utmost priority, and we will work to address the points mentioned.We value your honesty and hope to have the opportunity to provide you with a much more positive experience on a future visit.Best regards,

8/10 Hyvä

Pierre

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Marine vastasi 17.2.2024
Dear Pierre,Thank you for sharing your experience.We hope to welcome you back for another enjoyable stay in the future.

6/10 OK

Christian

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The onsite restaurant is not very good for dinner, and terribly overpriced, cheap wines ($13-$14 a bottle) cost about $25 a glass... there are no other options on site, which is unfortunate.
Yöpyi 1 yön helmikuussa 2024
Marine vastasi 17.2.2024
Dear Christian,We sincerely appreciate you taking the time to share your feedback following your dinner at our restaurant Aux Chantignoles. We're sorry to hear that your experience didn't meet your expectations, and we apologize for any inconvenience you may have encountered.Your satisfaction is our utmost priority, and we will work to address the points mentioned.We value your honesty and hope to have the opportunity to provide you with a much more positive experience on a future visit.Best regards,

10/10 Loistava

Erik

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Vincent vastasi 26.1.2024
Bonjour Érik,Merci pour votre retour positif !Au plaisir de vous recevoir.

10/10 Loistava

Donna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great weekend away location
Yöpyi 2 yötä tammikuussa 2024
Vincent vastasi 26.1.2024
Good Day Donna,Thank you for your positive reveiw.We hope to Welcome you soon !

6/10 OK

Jon, East York

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Really great staff. Very charming historical building but is looking old and tired. I think it relies on its storied past but is no longer the "exclusive" place it once was. Very comfortable but overpriced. The restaurant is pretentious but the food ranges from poor to mediocre and is way overpriced for the quality.
Yöpyi 2 yötä tammikuussa 2024
Marine vastasi 17.2.2024
We truly appreciate your compliments regarding our staff's excellence in service. While we take pride in our charming historical building, we acknowledge your feedback regarding its appearance. We continuously strive to maintain its allure while understanding the need for updates. Your comments about the exclusivity and pricing are duly noted, and we will work to ensure fair value for our guests. We're sorry to hear that your dining experience fell short of expectations; we'll address this with our culinary team to enhance the quality and value of our offerings. Your input is invaluable as we aim to provide an exceptional experience for all our guests.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
5 stars aren't really enough!
As always, FCM staff are wonderful and attentive. In particular, I would like to mention Front Desk staff Coralie, Jeanne and Nick for their prompt and courteous attention to my questions and requests. Housekeeper Georgette took the time to respond in writing to a note we left her. Concierge Julian went out of his way to arrange a treat for the kids. It's always a 5-star experience.
Yöpyi 3 yötä tammikuussa 2024
Vincent vastasi 26.1.2024
Godd day,We thank you for your positive review.We Hope to welcome you soon !

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Marine vastasi 17.1.2024
Bonjour, merci de votre excellente note, nous espérons vous revoir dans notre établissement !

6/10 OK

Nicolas

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Installations vieillissantes, le coût n’est plus en rapport avec les prestations
Yöpyi 1 yön lokakuussa 2023
Marine vastasi 17.1.2024
Bonjour Nicolas,Je suis navrée de votre commentaire. Vous pouvez me contacter directement à chateaumontebello@fairmont.com afin de m'expliquer plus en détails votre ressenti.Merci d'avance,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Marine vastasi 12.1.2024
Bonjour,Nous sommes très heureux de votre excellente note.A bientôt au Fairmont Le Château Montebello !

10/10 Loistava

Christine, Oakville

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very cosy and unique. Very dog friendly. Our little dog loved hanging out there with us.
Yöpyi 1 yön tammikuussa 2024
Vincent vastasi 8.1.2024
Bonjour,Thank you fo your positive feed back.We hope to welcome you soon.

10/10 Loistava

Geoffrey

Yöpyi 2 yötä tammikuussa 2024
Marine vastasi 17.2.2024
Dear Geoffrey,Thank you for sharing your experience.We hope to welcome you back for another enjoyable stay in the future.

6/10 OK

Said

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Marine vastasi 9.1.2024
Bonjour Said, merci de votre note. Pourriez-vous nous donner davantage de commentaire sur celle-ci ?Cordialement,

10/10 Loistava

esteban

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Endroit unique et magique.
Yöpyi 2 yötä tammikuussa 2024
Vincent vastasi 8.1.2024
Bonjour,Merci pour votre commentaires positif.Au plaisir de vous revoir.

8/10 Hyvä

Janick

Yöpyi 2 yötä joulukuussa 2023
Marine vastasi 23.12.2023
Janick, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer nos salutations distinguées.

10/10 Loistava

Mathias

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Holiday kickoff at the Fairmount
Nothing like getting into the holiday spirit with a visit to Fairmount Montebello! The decorations, the big fireplace, all the Christmas lights -just magical. we ordered room service and everything was good. we enjoyed the grounds and the festive spirit of the holidays. It's a yearly tradition my wife and I do! if you haven't - by all means do.
Yöpyi 1 yön joulukuussa 2023
Vincent vastasi 6.12.2023
Bonjour Mathias,Thank you for your positive comment !

10/10 Loistava

Justin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Vincent vastasi 6.12.2023
Bonjour Justin,Thank you for your positive review !

10/10 Loistava

Ted

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the log buildings and huge fireplace
Yöpyi 1 yön marraskuussa 2023
Vincent vastasi 28.11.2023
Bonjour,Thank you for your positive review !

10/10 Loistava

Fanny

Yöpyi 1 yön marraskuussa 2023
Marine vastasi 21.12.2023
Dear Fanny,Thank you so much for your amazing five-star review! We're thrilled to see that you had a fantastic experience during your stay. We look forward to welcoming you back for another wonderful stay!

4/10 Huono

Tim

Yöpyi 1 yön marraskuussa 2023
Marine vastasi 21.12.2023
Dear Tim,I'm sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we'd love to learn more about your specific concerns to improve. Please reach out to us directly so we can address any issues you encountered during your stay. Your satisfaction is important to us, and we hope to have the opportunity to make things right.

10/10 Loistava

Issam

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Enjoyed every moment
Yöpyi 1 yön marraskuussa 2023
Nicola vastasi 20.11.2023
Thank you very much!

6/10 OK

Marty

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I called the morning of our stay and asked if early check in was possible and it was confirmed we could arrive anytime that we were put in a room that was availalbe. We arrived and the front desk told us our room was not available and we would have to wait. We waited 30 minutes and went back to the desk and the front desk was dismissive and said we were not told we could check in early and that the room was still not available. Other issue is the pillows in the hotel are terrible flat as can be no head support at all. Positive side that was one of the best breakfasts I have ever had. My wife really enjoyed the spa.
Yöpyi 1 yön marraskuussa 2023
Marine vastasi 22.12.2023
Hello Marty,We are sincerely sorry that the answer about the early check-in was confusing.Indeed earlier arrival is available but depending on room availability. However, we guarantee check-in from 4 p.m.Thank you for your feedback on the breakfast and the spa, I will pass on your positive comments to our teams.

10/10 Loistava

Carol

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful setting. Fireplace lit and cozy seats make this ideal for gathering before/after events/meals etc.
Yöpyi 1 yön marraskuussa 2023
Vincent vastasi 13.11.2023
Bonjour Carol,Thank you for your positive Feedback.We hope to welcome you soon !

10/10 Loistava

Michelle, Toronto

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very unique and pretty hotel.
Yöpyi 1 yön lokakuussa 2023
Sven - Guest relation Manager vastasi 1.11.2023
Dear Mrs. Iskander-Williams,We are delighted that you enjoyed your stay with us. Thank you for choosing our establishment and see you soon!Best regards,

10/10 Loistava

Bonita Tak-Yee

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It’s a decent, pretty place for vacation. The foods at the restaurant were great.
Yöpyi 1 yön lokakuussa 2023
Sven - Guest relation Manager vastasi 26.10.2023
Dear Guest, We are delighted that you enjoyed the place. Your feedback is valuable to us. Thank you for sharing your experience with us. We hope to see you soon !Best regards,

10/10 Loistava

Miranda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel & property. Lots of history there. Restaurant service & food was amazing.
Yöpyi 1 yön lokakuussa 2023
Sven - Guest relation Manager vastasi 25.10.2023
Dear Madam Corbett, Thank you for your kind words! We're delighted to hear that you had a wonderful experience with us. Best regards,

10/10 Loistava

L.

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2023
Sven - Guest relation Manager vastasi 21.10.2023
Dear Mrs. Clausen, We thank you for your rating! We are delighted that you enjoyed your stay. We hope to see you soon !Best regards,

10/10 Loistava

Bryan

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Absolutely phenomenal pool. The food is outstanding.
Yöpyi 1 yön lokakuussa 2023
Vincent vastasi 12.10.2023
Bonjour Bryan,Thank you for your positive review.We hope to welcome you soon !

10/10 Loistava

Danna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a log cabin hotel built in 1930. To see it stil in all its glory. A real quiet retreat or getaway. Very charming.
Yöpyi 1 yön lokakuussa 2023
Vincent vastasi 12.10.2023
Bonjour Dana,Thank you for your positive review.We hope to welcome you soon !

6/10 OK

Nancy

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
This is my third stay at Château Montebello. Property is nice but out of date. Only 1 restaurant was opened. Menu was very disappointing for the price. Always love hanging near the fireplace and lounge area. Spa services are great. I would recommend going in summer, early fall and winter if not slushy outside. We fell on a rainy weekend so not much to do if you can’t enjoy the outdoor grounds.
Yöpyi 2 yötä lokakuussa 2023
Sven - Guest relation Manager vastasi 21.10.2023
Dear Mrs. Arruda, Thank you for your feedback, and we appreciate your continued visits to Château Montebello. We're glad to hear that you enjoy the fireplace and lounge area, as well as the spa services. We understand your concerns about the limited dining options and the menu. We are continuously working on improvements, and we are excited to inform you that our bistro restaurant will be reopening soon, offering more dining choices. We hope to welcome you back during a season that allows you to fully enjoy the outdoor grounds. Your feedback is valuable, and we look forward to providing an even better experience during your next visit.Best regards,

10/10 Loistava

Emily

Yöpyi 1 yön lokakuussa 2023
Vincent vastasi 12.10.2023
Bonjour Emily,Merci pour votre commentaire positif !

10/10 Loistava

Lee

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property has unmatched beauty.
Yöpyi 1 yön syyskuussa 2023
Vincent vastasi 2.10.2023
Thank you for your positive review !We hope to welcome you soon.

4/10 Huono

Murray, Cambridge

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
Pot holes on walking paths, old dated rooms, tiny bathrooms, way overcharged for quality of room amd resort
Yöpyi 3 yötä syyskuussa 2023
Sven - Guest relation Manager vastasi 6.10.2023
Dear guest, I'm sorry to hear that you experienced some issues during your stay, including potholes on the trails, dated rooms, and small bathrooms. We are constantly striving to improve our facilities and services, and your feedback is important to help us target areas that need attention.We appreciate your feedback and apologize for any inconvenience you may have experienced. We hope that you will give our hotel another chance in the future and notice improvements in our facilities.If you have any other comments or concerns, please let us know. We are always here to ensure you have a pleasant stay.Best regards,

8/10 Hyvä

Susan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Vincent vastasi 2.10.2023
Merci pour votre note positive.Nous espérons vous revoir bientôt !

10/10 Loistava

Bertrand

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
sans commentaire tout était parfait
Yöpyi 2 yötä syyskuussa 2023
Sven - Superviseur relation client vastasi 1.10.2023
Cher Monsieur Ducas, Merci beaucoup pour votre retour. Nous sommes ravis d'apprendre que votre séjour s'est déroulé parfaitement. Nous espérons vous accueillir à nouveau bientôt pour un autre séjour agréable.